DumaOS Mobile App Alpha - Now Available!

[Matt_breizh]

sentcrash (geo-filter).log sentcrash (Qos).log

[Netduma Fraser]

22 minutes ago, Matt_breizh said:

sentcrash (geo-filter).log 52.9 kB · 0 downloads sentcrash (Qos).log 44.17 kB · 0 downloads

Brilliant, thanks a lot, I'll pass that onto the mobile dev to review when they're back from the holidays

[Matt_breizh]

no prob!

all my wishes for this end of the year. keep safe.

see ya!

[Netduma Fraser]

28 minutes ago, Matt_breizh said:

no prob!

all my wishes for this end of the year. keep safe.

see ya!

Thanks, you too, happy holidays!

[Rithveek]

So i use the same login details which i have used to login in this forum, but on android app, iys saying authentication fail, choose the right router from netgear, still ?

[Netduma Fraser]

8 minutes ago, Rithveek said:

So i use the same login details which i have used to login in this forum, but on android app, iys saying authentication fail, choose the right router from netgear, still ?

You need to use the details that you normally login to the router with

[zaibkhan]

i have downloaded duma os alpha on mobile app , some features are missing which i have seen in a video . i am on latest firmware duma os r2 

[Netduma Liam]

10 hours ago, zaibkhan said:

i have downloaded duma os alpha on mobile app , some features are missing which i have seen in a video . i am on latest firmware duma os r2 

Which features specifically are you not seeing? Let us know and we'll be able to say whether that's expected or not.

[zaibkhan]

in my app there is no dashboard ,ping optimizer and ping heat map 

i have shared images what i can access on mobile app 

[Netduma Fraser]

27 minutes ago, zaibkhan said:

in my app there is no dashboard ,ping optimizer and ping heat map 

i have shared images what i can access on mobile app 

As it is an alpha app not all features are available through the app currently as shown there but they are available on the router when accessed using the desktop view

[shokol8]

Not available in French AppStore 😕

[Netduma Fraser]

7 hours ago, shokol8 said:

Not available in French AppStore 😕

We're working on it, for some reason there is a lot of paperwork to make it available in France, it's a lengthy process.

[Gus McNasty]

When trying to manually connect I get this error, I guess the app updated at some point in the last couple of days.  The app is no longer usable for me unless I can connect to the router.  I am tech savvy but the XR1000 is buggy as hell, I should have waited for the R3.

[Netduma Fraser]

9 minutes ago, Gus McNasty said:

When trying to manually connect I get this error, I guess the app updated at some point in the last couple of days.  The app is no longer usable for me unless I can connect to the router.  I am tech savvy but the XR1000 is buggy as hell, I should have waited for the R3.

Could you expand on what you mean by this please? "The app is no longer usable for me unless I can connect to the router."

[Gus McNasty]

Since the update, I cannot connect to the router using the app on my phone.

[Netduma Fraser]

42 minutes ago, Gus McNasty said:

Since the update, I cannot connect to the router using the app on my phone.

So just to clarify, connected to the XR1000 WiFi you cannot use the DumaOS app with the version you updated to today? Just want to be certain as we literally updated the app today to fix that issue. What XR1000 firmware are you on?

[Gus McNasty]

My current firmware is 1.0.0.64_1.0.49

[Netduma Fraser]

13 minutes ago, Gus McNasty said:

My current firmware is 1.0.0.64_1.0.49

Could you update to .68 https://www.downloads.netgear.com/files/GDC/XR1000/XR1000-V1.0.0.68_1.0.54.zip and then try again after that please?

[Gus McNasty]

I'll do that, I know I've looked on the website before and here's a screenshot of when I checked today.  

[Netduma Fraser]

26 minutes ago, Gus McNasty said:

I'll do that, I know I've looked on the website before and here's a screenshot of when I checked today.  

Yeah NG haven't pushed it for the interface updates for some reason

[Gus McNasty]

Still not connecting.  I really don't want to factory reset this thing again but I think I may have to at this point.

[Netduma Fraser]

7 hours ago, Gus McNasty said:

Still not connecting.  I really don't want to factory reset this thing again but I think I may have to at this point.

No need to factory reset, it's purely an app issue, I've based it back to the team to take a look at

[Gus McNasty]

7 hours ago, Netduma Fraser said:

No need to factory reset, it's purely an app issue, I've based it back to the team to take a look at

I already did it, but thanks for the reply.  I’ll wait for an update to the app.

[Gus McNasty]

I think I’m done with Netgear after this fiasco, just ordered an R3.

[Netduma Fraser]

12 minutes ago, Gus McNasty said:

I think I’m done with Netgear after this fiasco, just ordered an R3.

We're sure you'll love the R3, thanks for the purchase!