Administrators Netduma Fraser Posted July 31, 2019 Administrators Share Posted July 31, 2019 For the PS4 it would just be to turn it off completely every time and not use rest mode. Unsure if this would affect it but I would give the PS4 a static IP in the router LAN settings and then reboot the router. If it continues after that then turn QoS off completely in the Anti-BB menu. The above suggestion is also a good one. Bmann 1 Link to comment Share on other sites More sharing options...
Dmaune Posted July 31, 2019 Author Share Posted July 31, 2019 Crap now i got this log entry and it's disconnected again Link to comment Share on other sites More sharing options...
Dmaune Posted July 31, 2019 Author Share Posted July 31, 2019 3 minutes ago, Netduma Fraser said: For the PS4 it would just be to turn it off completely every time and not use rest mode. Unsure if this would affect it but I would give the PS4 a static IP in the router LAN settings and then reboot the router. If it continues after that then turn QoS off completely in the Anti-BB menu. The above suggestion is also a good one. I always turn mine off and never use rest mode anyway. What IP should I give it? I was having the same issue with QoS disabled last night. Link to comment Share on other sites More sharing options...
Dmaune Posted July 31, 2019 Author Share Posted July 31, 2019 18 minutes ago, Bmann said: Is your NTP time setting on the router showing the correct time zone. From the factory settings I was 4 time zones away and this cause me similar issues when playing Destiny but never was certain this was root cause. Not sure where I check that but I can tell by the times on the log it doesn't have me in my time zone. Just set my time zone correctly* Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 31, 2019 Administrators Share Posted July 31, 2019 You could just give it the exact same IP it has now and then reboot the console. There is nothing in the logs that points to the issue, only a DHCP lease in the last one which is why I'm advising a static IP. See if that with the correct time zone helps at all. Link to comment Share on other sites More sharing options...
Dmaune Posted July 31, 2019 Author Share Posted July 31, 2019 Ok corrected the time zone and just disconnected again. I'll try entering the IP settings manually and see what happens. Link to comment Share on other sites More sharing options...
Dmaune Posted July 31, 2019 Author Share Posted July 31, 2019 I entered my internet IP settings into the PS4 but still got the lease change in the log. Link to comment Share on other sites More sharing options...
Dmaune Posted July 31, 2019 Author Share Posted July 31, 2019 Man this is so jacked up. So as you can see I'm just in orbit everthing is fine and i can run a speed test no problem Link to comment Share on other sites More sharing options...
Dmaune Posted July 31, 2019 Author Share Posted July 31, 2019 The second i start to search for a game this happens As you can see im disconnected. Link to comment Share on other sites More sharing options...
Dmaune Posted July 31, 2019 Author Share Posted July 31, 2019 But if i exit search and just wait long enough in orbit again im connected again. Link to comment Share on other sites More sharing options...
Dmaune Posted July 31, 2019 Author Share Posted July 31, 2019 Whatever is wrong is directly tied to searching for a game Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 31, 2019 Administrators Share Posted July 31, 2019 Enter the static IP in the router not on the PS4. That's super strange behaviour, I think I'll have to ask the team to test this one as I can't imagine any settings would cause this. Link to comment Share on other sites More sharing options...
Dmaune Posted July 31, 2019 Author Share Posted July 31, 2019 27 minutes ago, Netduma Fraser said: Enter the static IP in the router not on the PS4. That's super strange behaviour, I think I'll have to ask the team to test this one as I can't imagine any settings would cause this. I do that from the LAN settings screen? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 31, 2019 Administrators Share Posted July 31, 2019 31 minutes ago, Dmaune said: I do that from the LAN settings screen? Yes exactly, I've let the team know so hopefully they can test this and reproduce it. Link to comment Share on other sites More sharing options...
Dmaune Posted July 31, 2019 Author Share Posted July 31, 2019 1 minute ago, Netduma Fraser said: Yes exactly, I've let the team know so hopefully they can test this and reproduce it. set up static for ps4. Same result. Link to comment Share on other sites More sharing options...
Dmaune Posted July 31, 2019 Author Share Posted July 31, 2019 Basically at this point I'm stuck. If I'm lucky I can get one good match in before it disconnects. So about 1 match an hour. Link to comment Share on other sites More sharing options...
Dmaune Posted July 31, 2019 Author Share Posted July 31, 2019 I will say although I've rarely been able to play a match, when i have been able to play, geofilter worked great Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 31, 2019 Administrators Share Posted July 31, 2019 Thanks for the information, I've no idea why this would happen, I assume this doesn't happen with other games? Link to comment Share on other sites More sharing options...
Dmaune Posted July 31, 2019 Author Share Posted July 31, 2019 12 minutes ago, Netduma Fraser said: Thanks for the information, I've no idea why this would happen, I assume this doesn't happen with other games? I assume that to be the case as well. Don't really have a way to test that. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 31, 2019 Administrators Share Posted July 31, 2019 2 minutes ago, Dmaune said: I assume that to be the case as well. Don't really have a way to test that. Do you not have any other online games at all that you can try? If you don't have any paid games Apex Legends is free (and fun!). You don't have to do it as we'll test anyway but it would be helpful. Link to comment Share on other sites More sharing options...
Dmaune Posted July 31, 2019 Author Share Posted July 31, 2019 10 minutes ago, Netduma Fraser said: Do you not have any other online games at all that you can try? If you don't have any paid games Apex Legends is free (and fun!). You don't have to do it as we'll test anyway but it would be helpful. I'll test it tonight. Forgot that I downloaded Apex for this reason alone. Link to comment Share on other sites More sharing options...
Bmann Posted July 31, 2019 Share Posted July 31, 2019 U have Upnp enabled I am guessing and u see the port mappings? do u have IPv6 disabled? Link to comment Share on other sites More sharing options...
Dmaune Posted July 31, 2019 Author Share Posted July 31, 2019 30 minutes ago, Bmann said: U have Upnp enabled I am guessing and u see the port mappings? do u have IPv6 disabled? Yes and yes. I might just factory reset tonight and start from scratch. Maybe there's some setting I changed at some point and it's messing everything up. Who knows. Link to comment Share on other sites More sharing options...
Dmaune Posted August 1, 2019 Author Share Posted August 1, 2019 Just a little update. I did a factory reset today and SO FAR I haven't experienced a disconnect when searching for games or while I'm in the middle of a match. I'll do some more testing today and keep you updated. Funny thing is I'm on the same firmware and using the exact same settings as before. Weird. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 1, 2019 Administrators Share Posted August 1, 2019 56 minutes ago, Dmaune said: Just a little update. I did a factory reset today and SO FAR I haven't experienced a disconnect when searching for games or while I'm in the middle of a match. I'll do some more testing today and keep you updated. Funny thing is I'm on the same firmware and using the exact same settings as before. Weird. Thanks for the update, that's good to hear. Sometimes things can get a little messed up somehow, hopefully it stays that way. Keep us posted! Link to comment Share on other sites More sharing options...
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