jbazber Posted August 13, 2019 Author Share Posted August 13, 2019 Try to downgrade with the j version and the router does not download the version, it remains in the firmware version dumaOS 2.39 ... I have seen several posts with the same problem that I have, and I have not seen a solution to the problem. I ask you again the question I asked you above, can I send you the router so you can see the problem? Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted August 13, 2019 Netduma Staff Share Posted August 13, 2019 10 hours ago, jbazber said: Try to downgrade with the j version and the router does not download the version, it remains in the firmware version dumaOS 2.39 ... I have seen several posts with the same problem that I have, and I have not seen a solution to the problem. I ask you again the question I asked you above, can I send you the router so you can see the problem? Hi - I've took a look at this thread. It seems that for whatever reason your R1 is indeed inaccessible, and based on the previous suggestions it seems like we have tried every option available to get this working again. Could you email [email protected]? We can talk about the next steps and see what we can do about it Link to comment Share on other sites More sharing options...
jbazber Posted August 14, 2019 Author Share Posted August 14, 2019 On 8/13/2019 at 5:51 PM, Netduma Jack said: Hi - I've took a look at this thread. It seems that for whatever reason your R1 is indeed inaccessible, and based on the previous suggestions it seems like we have tried every option available to get this working again. Could you email [email protected]? We can talk about the next steps and see what we can do about it Hello, I just sent you the email, I have put a direct link to the thread Thank you Link to comment Share on other sites More sharing options...
jbazber Posted August 22, 2019 Author Share Posted August 22, 2019 Hello, it has been a week that I sent the mail to [email protected] and I have not received an answer, any news to the problem? Link to comment Share on other sites More sharing options...
Administrators Netduma Alex Posted August 22, 2019 Administrators Share Posted August 22, 2019 Oops, sorry about that. I've just replied. Link to comment Share on other sites More sharing options...
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