Administrators Netduma Fraser Posted July 7, 2019 Administrators Posted July 7, 2019 On Windows click the start/windows button/key, search for command prompt or cmd then open it and type ipconfig then press enter and screenshot the results
aGreenMoose Posted July 8, 2019 Posted July 8, 2019 I’m also having this issue, I’ll post my ipconfig when I get home from work. Been trying to alleviate this for a while now.
Administrators Netduma Alex Posted July 9, 2019 Administrators Posted July 9, 2019 The ipconfig results seem normal, your computer is being assigned an IP, so at least we can rule out that problem. Are you still able to access the internet after typing ipconfig /renew
Choppa01 Posted July 30, 2019 Posted July 30, 2019 Alex or Jack. could you look at these error message for me please.
Administrators Netduma Fraser Posted July 30, 2019 Administrators Posted July 30, 2019 26 minutes ago, Choppa01 said: Alex or Jack. could you look at these error message for me please. What is this in regard to specifically? As looks like you can access the page
Choppa01 Posted July 30, 2019 Posted July 30, 2019 this from the first page of my messages is where i cant change the pages at all. this is where you cant access the interface with the borswer. i then went in the console tag and copyed these pages to you.. i hope you get what im saying🙂
Choppa01 Posted July 30, 2019 Posted July 30, 2019 The router was is still working, but i cant access the interface... without plugging it out and back in..
Administrators Netduma Fraser Posted July 30, 2019 Administrators Posted July 30, 2019 Great thank you, would you be able to do a small video of what happens directly after you've plugged the router in, access the interface and switching between pages?
Choppa01 Posted July 30, 2019 Posted July 30, 2019 I will try and i will message you in your inbox to tell you i have done so..
Administrators Netduma Fraser Posted July 30, 2019 Administrators Posted July 30, 2019 Great, please post here when you've sent the PM
Choppa01 Posted August 28, 2019 Posted August 28, 2019 I think i found a fix to this problem. As my R1 has been working as normal for 5 days straight now... Are you ready LOL.. its simple. First boot up your Netduma R1.. Let it run as normal until the interface stops working(you cant change pages)... Heres the key part.. do not unplug your netduma R1. Goto the circled i, in the top right and corner of the screen, click this icon, and then click on reboot... Before you say ive done this a million times.. Your next step is to wait, and i mean wait for at less 25 minute or more, but just wait until you here the Netduma R1 beep. Do not unplug the Netduma R1. like i said, this may take 25 minutes or even longer for other users. After youve heard the beep, please then do a factory reset set.. You should be good to go.. If you can. Reset your main router after you done a factory reset. I hope this works for those in need
Administrators Netduma Fraser Posted August 28, 2019 Administrators Posted August 28, 2019 Glad to hear you've resolved it but are you saying it takes your router 25 minutes to reboot as that should definitely not be the case!
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