Jump to content

Recommended Posts

sounds like it is likely you have bricked your router. I suggest uplugging it completely for 5 minutes then try to access it by typing routerlogin.net into your browser address bar, but make sure you delete your browser cache 1st. 

Share this post


Link to post
Share on other sites

Disconnect the router from the ISP hub so only power is connected. Connect via port 2 through ethernet and try accessing through 192.168.1.1 or 192.168.88.1 do you gain access then? 

If that doesn't work hold down the reset button for 25-30 seconds. If that doesn't work unplug the router from power for 24 hours and then try again.

Share this post


Link to post
Share on other sites

Just focus on getting access to the interface not the internet for now, could you access using any of the above? If not have it unplugged from the power for 24 hours as that gives it time to clear up.

Share this post


Link to post
Share on other sites

I'm not sure if I followed the right procedure but I unplugged the router from my hub and the I hooked the router back to the ISP hub but put the lan cable in port 2 and tried to reach the interface I also attempted to reach the interface with the Duma not hooked to the ISP hub and a lan cable wired in port 2 to my laptop

Share this post


Link to post
Share on other sites

The second one was correct yes, so just power and port 2 to PC. Do a factory reset using the button in the back if you haven't done so already, if you have then unplug it from the power for 24 hours and after that try and access the interface again. 

Share this post


Link to post
Share on other sites

Could you try connecting to port 2, 3, 4 or whatever, basically not the WAN port, and try doing ipconfig? Share the results with us.

Also just to be clear, what do you mean when you say it's not working? Do you have internet? Can you access the router interface? Are you seeing an error message?

Share this post


Link to post
Share on other sites

Factory reset?if so I did by unplugging the router and holding the reset in the whole plugging the router in the wall because the reset button wont work by just pressing it alone

Share this post


Link to post
Share on other sites

That's alright, glad to help! I've passed your email to my colleague so he should be in touch soon.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...