Gamer Posted May 10, 2019 Share Posted May 10, 2019 Hello Netduma i buy me the xr 500 netgear router but im pretty sure that the i need an new update because the Geofilter does not work in any Games. please Help me to solve this Problems. Link to comment Share on other sites More sharing options...
Administrators Netduma Alex Posted May 10, 2019 Administrators Share Posted May 10, 2019 Just to be sure, can you follow the steps in this guide to check that you haven't missed any important settings? http://support.netduma.com/support/solutions/articles/16000077072-dumaos-optimal-settings-guide-geo-filter Link to comment Share on other sites More sharing options...
Gamer Posted May 10, 2019 Author Share Posted May 10, 2019 Quote ok i check all settings Link to comment Share on other sites More sharing options...
Gamer Posted May 10, 2019 Author Share Posted May 10, 2019 I use ping assist or geofilter with strenger mode but my connection get no better. what is the Problem i have a 250mbps connection. but the geofilter or ping assist do not work well ? Can you help me ? And yes i read the complete guide. Link to comment Share on other sites More sharing options...
Administrators Netduma Alex Posted May 10, 2019 Administrators Share Posted May 10, 2019 Could you tell me what games you're trying to play and what platform you're trying to play them on? Link to comment Share on other sites More sharing options...
Gamer Posted May 10, 2019 Author Share Posted May 10, 2019 yes its Halo 5 on the xbox one i see a video on youtube from netduma son he played halo 5 with duma os and in this video the connection work well but my connection do not work well Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 10, 2019 Administrators Share Posted May 10, 2019 Are you getting games using the Geo-Filter or is the problem that it's not reducing your ping as much as you want/were expecting? Could you provide a screenshot of the entire Geo-Filter page when you've gotten a game using the Geo-Filter please? Link to comment Share on other sites More sharing options...
Gamer Posted May 14, 2019 Author Share Posted May 14, 2019 Link to comment Share on other sites More sharing options...
Administrators Netduma Alex Posted May 14, 2019 Administrators Share Posted May 14, 2019 Are you in Filtering Mode instead of Spectator Mode? Filtering Mode is basically the on switch for Geo-Filter. Also, are there other people in your house using the internet at the same time? If so, you might want to look into the QoS section of the router, as this may help to reduce local congestion. Here's a guide you can follow to set it up: http://support.netduma.com/support/solutions/articles/16000077073-dumaos-optimal-settings-guide-qos Once you've sorted out the congestion inside your house with QoS, you can use the Geo-Filter to reduce congestion outside of your house. 👍 Link to comment Share on other sites More sharing options...
Gamer Posted May 14, 2019 Author Share Posted May 14, 2019 I read the optimal settings quide for qos I set my qos to 70 % I use when high priority traffic detected and yes aW When High Priority Traffic Detected hen High Priority Traffic Detected Link to comment Share on other sites More sharing options...
Gamer Posted May 14, 2019 Author Share Posted May 14, 2019 yes i set filtering mode only because i play on a console xbox one Link to comment Share on other sites More sharing options...
Gamer Posted May 14, 2019 Author Share Posted May 14, 2019 better Link to comment Share on other sites More sharing options...
Gamer Posted May 14, 2019 Author Share Posted May 14, 2019 And when i use ping assist Link to comment Share on other sites More sharing options...
Gamer Posted May 14, 2019 Author Share Posted May 14, 2019 Alex can you help me i think i have a bug or something like this i got everygame bad connection an when i choose the ping assist it do not work ? Link to comment Share on other sites More sharing options...
Gamer Posted May 14, 2019 Author Share Posted May 14, 2019 it was 1 day it looks like it works good Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 14, 2019 Administrators Share Posted May 14, 2019 Could you retake a screenshot of when you're in a game but doing a proper screenshot like in your last photos as the first one is kind of blurry so hard to see what is happening. Link to comment Share on other sites More sharing options...
Gamer Posted May 14, 2019 Author Share Posted May 14, 2019 now i try to getting games but it is not possible fraser here wenn i got a game the people that you can see are friends they are in my partychat when my game ends i send you another screenshot Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 14, 2019 Administrators Share Posted May 14, 2019 Well it looks like you got in a game correct? As you definitely got a dedicated server there. So what is the issue precisely? Link to comment Share on other sites More sharing options...
Gamer Posted May 14, 2019 Author Share Posted May 14, 2019 My Connection is Not good it is always Bad I mean my games are Not fast or smoth 1 Day i try to Test Ping Assist and then The Ping Assist work Pretty well but and my shoots connecting very well but now it is always Bad connection using the Geofilter or Ping Assist. That is the Problem. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 14, 2019 Administrators Share Posted May 14, 2019 What is the average ping you're getting as shown by the Geo-Filter? Link to comment Share on other sites More sharing options...
Gamer Posted May 14, 2019 Author Share Posted May 14, 2019 The Ping Diagramm Show me the Ping is good sometimes 20,25, or sometimes 49 Something like this but the Problem is that my Connection is Not smoth it looks like the Geofilter Do Not Work I Test the Ping Assist using it as a pure Ping Filter and in 1 Day it works well and i See how nice the Ping Assist is when it works well But now my Connection is Not smoth i think i have a Bug or something like this i do now 1 game and i send you a Screenshot After this game Now the Ping Assist and the Geofilter Does Not work well. This is a Picture after my game So what i mean is the ping diagramm show me my ping is good because 21 ms is good but the connection feels like 140 ping or something like this iam realy sure there is a problem and i dont know how to fix that in my last game it looks like the last picture that i send you when im getting a game Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 14, 2019 Administrators Share Posted May 14, 2019 I don't think there is a Geo-Filter issue, it's getting you the closest server possible and a very low ping. That's all the Geo-Filter does, variations in ping will then be down to the server itself in which case you can force other servers. Local congestion in which case you can use QoS to eliminate this or the internet line from your ISP is not stable in which case they are the only ones that can do that. It looks like you've allowed every single server also in deny/allow which is not needed. Link to comment Share on other sites More sharing options...
Gamer Posted May 14, 2019 Author Share Posted May 14, 2019 no i dont alow and deny every server im pretty sure that the geofilter on my router do not works well so this router is for gaming and for good ping. when i use the ping assist as a pure ping filter it does not work. i doesnt matter i set my radius very small that means my ping would be better but my ping is not better all is the same the connection is not good my isp is stable i got 250 mbit download and 40 upload ping 5-8ms Link to comment Share on other sites More sharing options...
Gamer Posted May 14, 2019 Author Share Posted May 14, 2019 here 1 test of my connection its still good Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 14, 2019 Administrators Share Posted May 14, 2019 We aren't in control of where the servers are located but it looks like that's the closest to you which is why you're getting a 20ms ping. Can you provide a screenshot of ping assist not working please. That's great that it's low but doesn't mean it is stable, recommend you follow this guide: http://support.netduma.com/en/support/solutions/articles/16000074717-diagnose-modem-internet-service-provider-issues Link to comment Share on other sites More sharing options...
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