AzeRuS94 Posted April 17, 2019 Share Posted April 17, 2019 Hello, since a few weeks I can't reach 300/300mb with the netduma, the download speed is perfect being 298mb disabling the Qos as I don't use it, for reach my full speeds but the upload speeds can't reach more than 20mb. I tested switching ports on the duma and my isp router and also switching ethernet cat7 cables but nothing. If I connect my pc wired to the isp router I reach 298/295. So the problem is the duma. What can I do? Help please. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 17, 2019 Administrators Share Posted April 17, 2019 Where are you testing the speeds? I'm assuming no other devices are using the internet when this is happening? Link to comment Share on other sites More sharing options...
AzeRuS94 Posted April 19, 2019 Author Share Posted April 19, 2019 On 4/17/2019 at 11:31 PM, Netduma Fraser said: Where are you testing the speeds? I'm assuming no other devices are using the internet when this is happening? speedtest, no devices are connected, just the pc Link to comment Share on other sites More sharing options...
AzeRuS94 Posted April 20, 2019 Author Share Posted April 20, 2019 On 4/17/2019 at 11:31 PM, Netduma Fraser said: Where are you testing the speeds? I'm assuming no other devices are using the internet when this is happening? What can I do??? Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted April 21, 2019 Administrators Share Posted April 21, 2019 Which router do you own? Are you using PPPoE? How have you disabled QoS? Set Never on Anti-Bufferbloat, or actually disabled the option in Anti-Bufferbloat's options? Link to comment Share on other sites More sharing options...
Zeru94 Posted April 21, 2019 Share Posted April 21, 2019 3 hours ago, Netduma Admin said: Which router do you own? Are you using PPPoE? How have you disabled QoS? Set Never on Anti-Bufferbloat, or actually disabled the option in Anti-Bufferbloat's options? . Link to comment Share on other sites More sharing options...
AzeRuS94 Posted April 21, 2019 Author Share Posted April 21, 2019 3 hours ago, Netduma Admin said: Which router do you own? Are you using PPPoE? How have you disabled QoS? Set Never on Anti-Bufferbloat, or actually disabled the option in Anti-Bufferbloat's options? I use the netduma r1, I'm not using PPPoE, I disabled the option of qos enabled. This problem has appeared 3 weeks ago as before I never had this problem. Is there any solution? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 21, 2019 Administrators Share Posted April 21, 2019 Can you think about what might have happened 3 weeks ago? Link to comment Share on other sites More sharing options...
AzeRuS94 Posted April 21, 2019 Author Share Posted April 21, 2019 4 hours ago, Netduma Fraser said: Can you think about what might have happened 3 weeks ago? I think nothing special happened. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 21, 2019 Administrators Share Posted April 21, 2019 Theres usually something that could trigger it, doesn't have to be anything big. Could be moving it to a new power outlet etc. Speaking of make sure it's plugged directly into the wall rather than an extender. Link to comment Share on other sites More sharing options...
AzeRuS94 Posted April 21, 2019 Author Share Posted April 21, 2019 2 hours ago, Netduma Fraser said: Theres usually something that could trigger it, doesn't have to be anything big. Could be moving it to a new power outlet etc. Speaking of make sure it's plugged directly into the wall rather than an extender. The netduma is directly plug into a wall socket. I didn't changed anything about the setup. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 21, 2019 Administrators Share Posted April 21, 2019 Have you done a factory reset since this issue has happened? If not please do so then disable QoS and see if your speeds have returned. Link to comment Share on other sites More sharing options...
AzeRuS94 Posted April 22, 2019 Author Share Posted April 22, 2019 13 hours ago, Netduma Fraser said: Have you done a factory reset since this issue has happened? If not please do so then disable QoS and see if your speeds have returned. I just did the factory reset and it worked, I now have 295/290mbps. Thanks for your help and sorry for the inconvenience. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 22, 2019 Administrators Share Posted April 22, 2019 Glad to hear it's resolved. I'll close this topic now, feel free to open another if needed. Link to comment Share on other sites More sharing options...
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