mohands Posted March 13, 2019 Share Posted March 13, 2019 this problem always happen when I activate Hybrid VPn and doesn't go until I restart and after about 15 minutes from restart it happens again, while activating VPN Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 13, 2019 Administrators Share Posted March 13, 2019 How are you activating the VPN exactly? Could you take me step by step through it please, once you get onto the VPN Hybrid page what do you do? Link to comment Share on other sites More sharing options...
mohands Posted March 14, 2019 Author Share Posted March 14, 2019 I add the openvpn info, user and password and connect that's it Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted March 14, 2019 Netduma Staff Share Posted March 14, 2019 1 hour ago, mohands said: I add the openvpn info, user and password and connect that's it Hm, maybe it's a browser issue. Try a different browser, and if the same thing happens I'd recommend a reboot. If that doesn't allow you to apply the VPN try a factory reset and give it another shot. If even then it doesn't work, let us know which firmware version you're on Link to comment Share on other sites More sharing options...
mohands Posted March 14, 2019 Author Share Posted March 14, 2019 I've tried different new browser cleared cookies and cache also I made a factory reset I'm on firmware V2.3.2.40 V2.3.2.40 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 14, 2019 Administrators Share Posted March 14, 2019 Is it enabled before adding? Are you using basic setup? If so what provider? If advanced what VPN provider are you using? Do you add anything to the right side of the VPN? Do you enable block if disconnected? Does it successfully connect then the message appears or fail then appears? If fails can you get the VPN log before the message appear? As much information as you can give please will be really helpful. Link to comment Share on other sites More sharing options...
mohands Posted March 15, 2019 Author Share Posted March 15, 2019 nothing added, I use my own server it was working and it always working no any disconnect, and I haven't enabled block if disconnect. the problem is that the app stops and it always connect from the first touch of the button Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted March 16, 2019 Administrators Share Posted March 16, 2019 This message appears when anything takes more than 30 seconds to happen on the router, so it may not actually be an error, just an alert that something is slow. Ive not quite been able to understand from your posts - does the VPN enable? Or does it timeout and fail? If the latter, could you please copy and paste your VPN logs into this thread. Link to comment Share on other sites More sharing options...
Featured Comment mohands Posted March 18, 2019 Author Featured Comment Share Posted March 18, 2019 to confirm the problem has been solved. I've built the server again and the problem has been solved. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted March 19, 2019 Netduma Staff Share Posted March 19, 2019 22 hours ago, mohands said: to confirm the problem has been solved. I've built the server again and the problem has been solved. Oh, good result thanks for letting us know your solution! I'll mark this thread as solved. Link to comment Share on other sites More sharing options...
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