Network Map and Network Monitor do not work properly

[Zippy]

20 minutes ago, jdmefsir said:

yea i did a facotry restore and it worked for about an hour or two and now its back to not working. Also the geo filterbasically doesnt work because the device shows offline even though its hardline and im on it right now also

That's about how long mine lasts now..

[Netduma Admin]

Thanks for all the info guys. We are investigating. Just to double check - your issue goes away if you downgrade back to the previous firmware (.32)? It's helpful for us to know for sure as we / NETGEAR can then isolate the likely causes.

[philaufan6]

On 3/4/2019 at 5:32 AM, Netduma Admin said:

Thanks for all the info guys. We are investigating. Just to double check - your issue goes away if you downgrade back to the previous firmware (.32)? It's helpful for us to know for sure as we / NETGEAR can then isolate the likely causes.

I have tested .32 and it works. Firmware .40 seems to have the issue. Thank you!

[Netduma Admin]

12 hours ago, philaufan6 said:

I have tested .32 and it works. Firmware .40 seems to have the issue. Thank you!

This is very helpful to know, thanks. We've shared it with the devs.

[Kat909]

Have they fixed this problem? My network map is also freezing

[Netduma Alex]

1 hour ago, Kat909 said:

Have they fixed this problem? My network map is also freezing

Are you running the latest version as well?

http://support.netduma.com/support/solutions/articles/16000091217-latest-firmwares