Administrators Netduma Fraser Posted January 12, 2019 Administrators Share Posted January 12, 2019 What is the ISP hub that you have and your physical setup exactly? Link to comment Share on other sites More sharing options...
Stobbee Posted January 12, 2019 Share Posted January 12, 2019 Can I use a different connection with my ISP router? Instead of PPPoE how could I connect Netduma R1? 56 minutes ago, Netduma Fraser said: What is the ISP hub that you have and your physical setup exactly? I'm from Italy. It's a Tim Hub and I disabled nat, firewall, dhcp and everything on my ISP router in order to use Netduma R1 only. Can I leave active dhcp on my ISP router and put Wan ip of R1 on DMZ? Will I have double nat problems this way? I have reset my ISP router, so everything now is active. I used the Dhcp connection on DumaOS and this way I can get my full speed!! the problem is that on my xbox it says NAT unavailable. Is it possible to mantain this type of connection and get open nat? Do I have 2 DHCP active right now? I'm a little bit confused XD Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 12, 2019 Administrators Share Posted January 12, 2019 Lets investigate what you've done so far as that seems to be working. Place the R1 WAN IP in the DMZ and then you should get a NAT status and hopefully speeds will stay. DHCP just hands out IP addresses for devices connected, as you disabled it on the ISP hub the R1 probably wasn't getting a IP correctly Link to comment Share on other sites More sharing options...
Stobbee Posted January 12, 2019 Share Posted January 12, 2019 I gave to netduma a static ip than put on dmz on my isp router. Both xbox one and ps4 were able to connect to internet only with a static IP that i put on both R1 and consoles. Now they are connected and with open nat. Speed test is good on every device. Thanks for your support! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 12, 2019 Administrators Share Posted January 12, 2019 Fantastic to hear that! You're very welcome Link to comment Share on other sites More sharing options...
Stobbee Posted January 14, 2019 Share Posted January 14, 2019 I have still problems... After one day of use the router is not able to give ip to the device I want to connect, maybe for the double dhcp... and I have to reset my ISP router and do all again. But if I disable DHCP or Nat from ISP router I get no internet on R1. Do you have any solutions? Do I have to put something (ip, gateway, subnet mask) on DHCP settings of NetdumaR1 router?? Which is the best connection to use on NetdumaR1? PPPoE slows speed. DHCP we're good but I have this issue with ip addresses from devices trying to connect Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted January 14, 2019 Administrators Share Posted January 14, 2019 You could do this: 1. Enable DHCP on your modem 2. Reboot R1 3. Go to System Information on R1 - the WAN IP should be displayed there 4. Go to Network Settings and in the WAN section, change the IP option to static and enter the WAN IP you saw in the step above 5. Save your settings and make sure Internet is still online 6. Now disable DHCP on your modem again (as you found this to improve speeds right?) Link to comment Share on other sites More sharing options...
Stobbee Posted January 14, 2019 Share Posted January 14, 2019 When I set from Netduma R1 static ip i lose internet connection Link to comment Share on other sites More sharing options...
Stobbee Posted January 15, 2019 Share Posted January 15, 2019 After one day of use devices can't get IP address anymore... I'm stack, with PPPoE I get half speed, when I use DHCP on both devices it works for one day than again no IP. If I disable DHCP on my ISP router I lose connection on Netduma Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 15, 2019 Administrators Share Posted January 15, 2019 On 1/14/2019 at 1:09 PM, Stobbart said: When I set from Netduma R1 static ip i lose internet connection What're the settings you use for it? As long as you used the same WAN IP it should work just fine. 56 minutes ago, Stobbart said: After one day of use devices can't get IP address anymore... I'm stack, with PPPoE I get half speed, when I use DHCP on both devices it works for one day than again no IP. If I disable DHCP on my ISP router I lose connection on Netduma What changed between when it worked and when it didn't, it was setup optimally as far as I'm aware. You shouldn't lose connection on the R1 if you set a static IP (preferably keeping the same IP it had) for the Netduma on the ISP hub, did you do that? Link to comment Share on other sites More sharing options...
Stobbee Posted January 16, 2019 Share Posted January 16, 2019 I tried again with the static IP. Now it works and I disabled DHCP from my ISP router. It looks like everything is working flawless but I don't want to say it too loud... Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted January 16, 2019 Netduma Staff Share Posted January 16, 2019 9 hours ago, Stobbart said: I tried again with the static IP. Now it works and I disabled DHCP from my ISP router. It looks like everything is working flawless but I don't want to say it too loud... That sounds promising! Lets not jinx it though if anything else happens just let us know. Link to comment Share on other sites More sharing options...
Stobbee Posted January 19, 2019 Share Posted January 19, 2019 everything is working fine right now! 3 days of gaming without any issue!! 🤙 Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted January 20, 2019 Administrators Share Posted January 20, 2019 On 1/19/2019 at 8:40 PM, Stobbart said: everything is working fine right now! 3 days of gaming without any issue!! 🤙 Awesome, thank you for letting us know. Link to comment Share on other sites More sharing options...
Stobbee Posted January 25, 2019 Share Posted January 25, 2019 I'm sorry but with this configuration another problem came out... now my xbox can't get nat. It says NAT Type unavailable. The console has a static ip from xbox advanced settings and from netduma dhcp. Do you have any suggestions? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 25, 2019 Administrators Share Posted January 25, 2019 If you disable the Geo-Filter do you see your NAT status then? Link to comment Share on other sites More sharing options...
Stobbee Posted January 25, 2019 Share Posted January 25, 2019 28 minutes ago, Netduma Fraser said: If you disable the Geo-Filter do you see your NAT status then? Yes! is it supposed to work this way? I have another question, when I have geo filter disable running a speedtest on my xbox one I get 50 ms latency, when I run it with geofilter on I get 200 ms, is it normal? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 25, 2019 Administrators Share Posted January 25, 2019 It just means that it's blocking the server that checks NAT status as well as the closest server for ping. That ping doesn't indicate what your game ping will be. Do you actually have any NAT issues with Geo-Filter enabled such as trouble joining games or connecting with friends even after adding to the allow list? Link to comment Share on other sites More sharing options...
Stobbee Posted January 25, 2019 Share Posted January 25, 2019 Yes, sometimes I get party chat disconnected even if I added to the allow list Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 25, 2019 Administrators Share Posted January 25, 2019 Do you get anything coming up as blocked on the Geo-Filter when attempting to do the test? Link to comment Share on other sites More sharing options...
Stobbee Posted January 25, 2019 Share Posted January 25, 2019 Yes, One dedicated server in England. I added it on the list Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 26, 2019 Administrators Share Posted January 26, 2019 Okay see if after adding it that it works as expected. Please also provide the ID if possible Link to comment Share on other sites More sharing options...
Stobbee Posted January 26, 2019 Share Posted January 26, 2019 yes it now gives me nat open and I also added the server for the speedtest and now latency is back to normal Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 26, 2019 Administrators Share Posted January 26, 2019 Fantastic to hear that. Could you provide us with the ID please so we can whitelist it on our cloud? Link to comment Share on other sites More sharing options...
Stobbee Posted January 26, 2019 Share Posted January 26, 2019 85332af5d024878c This one is for the NAT fc0df3beaa9b5a5f This one for the latency in the speed test Link to comment Share on other sites More sharing options...
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