Pinnskii Posted October 31, 2018 Posted October 31, 2018 I bought my Xr500 three days ago and when installing I decided not to update to the latest firmware right away to make sure everything was working first. Everything worked great my first day with geo-filtering enabled and all my settings input. Party chat on XB1 was working just fine with geo-filtering enabled with old firmware. The next day I decided to let the xr500 update to the newest firmware and poof all of the sudden my party-chat does not work with geo-filtering enabled. It will connect to party; I can never hear the party, and within a few seconds it says disconnected. I disable geo-filtering and it works again. Here's some info I know everyone will ask about what I've TS'd so far I'm using a stand alone modem + my xr500 xb1 is hardwired pingplotter avg under 30ms I've tried allowing my friends in the party in the allow/deny section - still does nothing I've tried with port forwarding or upnp - did even try both at the same time when I was desperate, lol - but no I do not run it this way XB1 does have a static IP outside of dhcp pool, I switched the dhcp pool to smaller one I tried with disabling SIP ALG Would prefer to not open NAT filtering Haven't tried DMZ - Should I? Should I consider flashing back to the older firmware? If so, is there a way an admin can help determine what firmware was shipped with my device?
Administrators Netduma Fraser Posted October 31, 2018 Administrators Posted October 31, 2018 Hey, welcome to the forum! It does sound like a NAT issue if you've added them to your allow list and still not working so would advise as you suggested to put the console in DMZ and see if that resolves the issue.
Pinnskii Posted October 31, 2018 Author Posted October 31, 2018 I will certainly try once they all get on tonight and update. Another question I just came across. I switched back to my previous router and ran the xb1 diag. and latency was around 50-60ms - which is normal for me since that server is so far away. I ran the same test on the XR and it was 100ms - When I put the console in the DMZ on the XR Latency dropped down to 50ms - Is there something I'm missing without having to put it in the DMZ? When I ran the same test on prev. router and the XR on my connected PC, Pings were very similar, but the XR sure did a much better job at handling bufferbloat. The only difference I saw was in the XB1 test I don't mind actually putting it in there if I have to, I just haven't had this problem before
Administrators Netduma Fraser Posted October 31, 2018 Administrators Posted October 31, 2018 If the ports weren't being opened it might just have tested against a further away server. That ping though doesn't really matter as its just the ping to the authentication servers and so will not have a bearing on your actual in game ping
Pinnskii Posted November 1, 2018 Author Posted November 1, 2018 Update: Putting the console in the DMZ didn't help with the party chat issue. Should I do a factory reset?
Pinnskii Posted November 1, 2018 Author Posted November 1, 2018 I'm also getting fairly large ping spikes. I've tested on google and twitter both. Does this look normal?
Administrators Netduma Fraser Posted November 1, 2018 Administrators Posted November 1, 2018 Yes you can try factory reset. What circumstances was that test done under? Was it direct to nighthawk or upstream router? Were there other devices using the internet at the time? Was QoS being used? Can you include the rest of the program in the screenshot also please
Pinnskii Posted November 1, 2018 Author Posted November 1, 2018 This test was done a very quiet network. QOS was being used with 70/70 on sliders and bandwidth allocation on each device - never share. Anyway I was passing by my ISP and stopped in and showed them a picture on my phone and they gave me a new modem to try. Does this look better?
Administrators Netduma Fraser Posted November 1, 2018 Administrators Posted November 1, 2018 Oh wow thats handy! Yes much better!! No spikes or anything, looking good!
Pinnskii Posted November 2, 2018 Author Posted November 2, 2018 Update: I never did a factory reset. Last night, party chat worked fine with geo-filter enabled. The only variable that was changed was the modem. Not sure why the modem would be a factor since it was a standalone, but I'm not complaining. It works fine now.
Administrators Netduma Admin Posted November 2, 2018 Administrators Posted November 2, 2018 Did it have an Intel Puma6 chipset by any chance? https://www.approvedmodems.com/do-not-buy-list.html
Pinnskii Posted November 2, 2018 Author Posted November 2, 2018 47 minutes ago, Netduma Admin said: Did it have an Intel Puma6 chipset by any chance? https://www.approvedmodems.com/do-not-buy-list.html Sure did, lol
Administrators Netduma Admin Posted November 2, 2018 Administrators Posted November 2, 2018 Well there you go! Haha
slugg Posted November 2, 2018 Posted November 2, 2018 Yeah puma 6 chip is a turd. My isp provided one had it and I ended up buying a netgear cm600 to replace it. Had spikes especially noticeable when gaming.
DarkCentauri777 Posted November 3, 2018 Posted November 3, 2018 On 11/1/2018 at 2:44 PM, Pinnskii said: This test was done a very quiet network. QOS was being used with 70/70 on sliders and bandwidth allocation on each device - never share. Anyway I was passing by my ISP and stopped in and showed them a picture on my phone and they gave me a new modem to try. Does this look better? Not trying to hijack, but just wondering what app did you use to get that information?
Pinnskii Posted November 3, 2018 Author Posted November 3, 2018 1 hour ago, DarkCentauri777 said: Not trying to hijack, but just wondering what app did you use to get that information? PingPlotter
Administrators Netduma Admin Posted November 3, 2018 Administrators Posted November 3, 2018 1 hour ago, DarkCentauri777 said: Not trying to hijack, but just wondering what app did you use to get that information? Full guide here: http://forum.netduma.com/topic/23881-ping-plotter-quick-guide/
scbba Posted November 3, 2018 Posted November 3, 2018 On 11/1/2018 at 3:44 PM, Pinnskii said: This test was done a very quiet network. QOS was being used with 70/70 on sliders and bandwidth allocation on each device - never share. Anyway I was passing by my ISP and stopped in and showed them a picture on my phone and they gave me a new modem to try. Does this look better? from the look of this, your are located in NC by any chance?
Pinnskii Posted November 3, 2018 Author Posted November 3, 2018 43 minutes ago, scbba said: from the look of this, your are located in NC by any chance? sure am
scbba Posted November 4, 2018 Posted November 4, 2018 I had the same issue but mine was due to the upnp not being enabled make sure it is red for it to be active
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