Skaarah Posted June 27, 2015 Posted June 27, 2015 I got my R1 a few days ago and have had no luck in getting a stable connection. First test was playing Smash4 on WiiU over wifi. No improvement over previous router. The nice thing was being able to see my ping in the geofilter go from 40ish all the way to 1500ms. Wow! Don't know how that makes any sense. Next step was testing CS:GO on a dedicated community server. Surfing real smooth. Massive improvement until.... rubber-band, rubber-band, freeze, aaand were back. This happens at least once every ten minutes. This happens when browsing the internet too. Everything runs fine until "Oops! Looks like you don't have an internet connection." Then I refresh and good to go for another few minutes. So something is wrong. This never happened with my old router. I'm wired straight ethernet to the R1 then the R1 to the dsl modem (condo internet). It should be fiber from the building to the ISP. My speeds are pretty decent 25mb up and 65mb down. The modem is a VX-VEB165. I tried a ping-plotter to 8.8.8.8 and could see very clearly when I was disconnecting. Then for shits and gigs I tried pinging 192.168.88.1. How can I lose that many packets from my pc to the R1? Someone save me. I host a game server for some peeps and they are getting pissed about the rubberbanding.
Skaarah Posted June 27, 2015 Author Posted June 27, 2015 I've even gotten that "no internet connection" page when trying to access the R1.
Zennon Posted June 27, 2015 Posted June 27, 2015 I would suggest trying a different ethernet cable between the isp router /modem and the Netduma first. If this does not change , do you get this packet loss also directly testing from your isp router?
Buds Posted June 27, 2015 Posted June 27, 2015 Bad Ethernet cable (try another one maybe) or a coincidence with issues on your line. Maybe try the old router to rule out any connection issues that may have appeared.
Administrators Netduma Fraser Posted June 27, 2015 Administrators Posted June 27, 2015 Hey Skaarah, welcome to the forum! Please try what the others have suggested, it does seem to indicate that it would be an ethernet cable issue.
Skaarah Posted June 27, 2015 Author Posted June 27, 2015 Should I try a crossover cable too? I saw another post saying something about crossover fixing all of his problems. My computer is pretty far from the router so I will go pick up some things to try later today.
Administrators Netduma Fraser Posted June 27, 2015 Administrators Posted June 27, 2015 I personally haven't used one but if that solved the other persons issue then it couldn't hurt to try it
Skaarah Posted June 27, 2015 Author Posted June 27, 2015 I changed the end of my cord to a crossover. Been playing for 30 mins and not drops. If things change I'll post my results but so far so good.
Administrators Netduma Fraser Posted June 27, 2015 Administrators Posted June 27, 2015 Excellent, very happy to hear that, please do let us know how it goes
Skaarah Posted July 1, 2015 Author Posted July 1, 2015 Well, I've been testing over a few days with two different cables. One straight the other crossover. I seem to have slightly better result with the crossover but if I'm seeding on uTorrent I get really bad connections.
Zennon Posted July 1, 2015 Posted July 1, 2015 Do you have the congestion control set up correctly ? http://wiki.netduma.com/doku.php?id=cc_settings&s[]=congestion&s[]=control If you do it should not affect it to much
Skaarah Posted July 2, 2015 Author Posted July 2, 2015 I've tried various setting on that page with no effect to my connection.
Administrators Netduma Fraser Posted July 2, 2015 Administrators Posted July 2, 2015 Seeding on uTorrent there will be lots of variables, ensure you optimise it for your connection, but generally in my experience seeding doesn't work too well for me due to my upload.
Zennon Posted July 2, 2015 Posted July 2, 2015 I've tried various setting on that page with no effect to my connection. With no effect? , it should slow down your download and your upload the further you pull the sliders downwards , are you sure you have set your speed tested bandwidth (speedtest.net) in to the netduma correctly. It slows down the connection to leave a buffer of bandwidth for gaming or other uses while people download or stream etc to keep the ping as low as possible.
Skaarah Posted July 3, 2015 Author Posted July 3, 2015 Yeah. I meant more with regards to my connection dropping. I have my bandwidth set properly. My device is set to 85%.
Zennon Posted July 3, 2015 Posted July 3, 2015 Does your connection drop when only using the isp modem / router?
Administrators Netduma Fraser Posted July 3, 2015 Administrators Posted July 3, 2015 Just a thought have a look at this http://wiki.netduma.com/doku.php?id=why_do_i_have_insanely_high_pings
Skaarah Posted July 4, 2015 Author Posted July 4, 2015 Just a thought have a look at this http://wiki.netduma.com/doku.php?id=why_do_i_have_insanely_high_pings Yeah. I made sure all my cords are fully pushed in. Does your connection drop when only using the isp modem / router? My connection only drops when I'm using uTorrent.
Administrators Netduma Iain Posted July 4, 2015 Administrators Posted July 4, 2015 Hi Skaarah, For congestion control to work with torrents please make sure to disable utp protocol. Does that fix it? If not please let me know what modem you have? I suspect you may have the faulty modem identified by cox employee in this thread: http://forum.netduma.com/topic/1611-buffering-and-latency/?do=findComment&comment=23017. I believe this happens to Cisco modems as well
Skaarah Posted July 4, 2015 Author Posted July 4, 2015 The modem is a VX-VEB165. I disabled UTP on the first day.
Administrators Netduma Iain Posted July 4, 2015 Administrators Posted July 4, 2015 Ok just to clarify. The disconnection issue and speed have gone UNLESS you're seeding. By seeding you just mean uploading traffic right? Is that correct? If so its a congestion control setting. Sorry I maybe slow to reply I'll try respond tomorrow because the team is at an event this weekend and I'm doing R&D.
abc123 Posted July 5, 2015 Posted July 5, 2015 you will drop packets when seeding max upload always (didn't read thread), just fyi
Skaarah Posted July 5, 2015 Author Posted July 5, 2015 I limited both my upload and download to half my bandwidth. Didn't seem to help. It does seem to be mostly upload related. I tried my old router up today. No issues with it.
Administrators Netduma Fraser Posted July 6, 2015 Administrators Posted July 6, 2015 Have you given your device higher priority in device prioritisation with share excess ticked?
Skaarah Posted July 6, 2015 Author Posted July 6, 2015 Have you given your device higher priority in device prioritisation with share excess ticked? Yep. Did the the first day. Gave my device 95%.
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