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Found 7 results

  1. I saw a right up on this on here http://support.netduma.com/support/solutions/articles/16000074717-how-to-test-your-internet-ping I ran ping plotter, can anyone explain what I have screenshot, not sure of what am looking at. For an example I'm experiencing packet loss? I can see my average ping thats about what I know. Any information you can give would be greatly appreciated.
  2. Could I have any suggestions on how to fix this problem? they are connected together via a Cat 5e cable that was purchased about 3 weeks ago, the modem/router is handling PPPOE and the Netduma is DMZ'd with a static IP.
  3. so my isp is cox and let me tell you their panoramic gateway is horrible every time i hook up the r1 and put the gateway in bridge mode or dmz the r1 the internet speeds drop from 150 mbps download and 10 mbps upload to inconsistent speeds like 70 mbps download and 887 kbps upload resulting in crazy packet loss currently i have the gateway set to its defaults and the r1 behind it but now my ports are not able to open so i cant chat with friends any suggestions? thanks in advanced duma army. Also I do believe that it's worth mentioning if you have a setup similar to mine to check if your gateway or router does the same. First check your internet speeds via the console i the reason i recommend the consoles test is simply because i would see drops in my speed on the console but would sometimes not see that same drop when testing from my laptop. After you run the test via console factory reset the gateway or router to it's defaults i wouldn't do it via the button on the back of the router sometimes the settings wouldn't reset but the router would restart so i recommend factory reset via internet browser. from here you can you can run another test on your console from your gateway or the duma hooked to your gateway i found that i got the same speeds for both which were 176 mbps down and 14mpbs up pretty much every test when i didn't get those speeds it was my advertised speeds. Now i played a lot of fornite but the gaming experience was horrible because i would have packet loss through the whole game and it caused jerking,skipping,and everything in between. since resetting i have not had packet loss one time on fortnite or any other game for that matter and my gaming experience has been awesome for 2 months so i would also recommend you guys to go into fortnite before your reset and turn on your connection meter see what happens before and after the reset(i say factory reset because after using dmz or bridge mode simply turning it off didn't fix the issue and i've tried it numerous of times the only cure was a full factory reset) . initially i was strictly a cod player and i would often look at their connection meter but the meter never detected packet loss but i would be jerking etc so fortnite is a good source to use. this method should be tried even if you don't have a r1 but you have a device in dmz mode or have a setup that calls for bridge mode. let me know your results very interested to see if i could help out the duma army.
  4. Hey all, I'm getting some bad packet loss while gaming on wired and wireless connections. I bought PingPlotter, but I'm not great at reading the graph. I know the vertical red lines are areas of major packet loss, but I'm not sure if this is from the ISP or the router. Plot attached. I reset the router, updated the firmware, cycled the modem and tried a different Cat 6 cable from the Modem to the Router. None of that helped. Any help would be appreciated.
  5. M facing huge ping spikes in rainbow six seige game on ps4 ,My modem is connected in bridge mode to my netgear xr500 , upnp & necessary port forwarding are done on on netgear xr500, now kindly go through the report attached below & tell whats wrong with those packet loss on my router side (its 25%) !!!!, Also whats the reason behind those ping spikes. Any help would be much appreciated, (The reports are generated via pingplotter software). Thnx, 🙏🙏🙏🙏
  6. Did some Ping Plotter tests to find out how bad my Verizon Fios G1100 router's packet loss was and found that it didn't have any. I actually found out that my XR700 had packet loss. I know you shouldn't test over wifi but, I've been having issues with my URC remote control dropping its connection all the time. So I did some troubleshooting to see if I could improve my wifi signal. So I started testing both of my routers through wifi and here are the results. Can someone tell me why I should keep the XR700? I can't see keeping a product that has one problem after the next. I already have plenty of problems and don't need more.
  7. Ran ping plotter and regardless of what cables I use and what IP I've been pinging to I've been seeing constant packet loss at the netduma router with nothing else going on in the background.
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