Upgrading your Netduma R1 to DumaOS from a version lower than 1.03.6

[Netduma Joseph]

On 11/14/2018 at 4:31 PM, Rey Tuttle said:

My router is ready for the upgrade, thank you

Hey

Just sent the hotfix for your router so you can now do an upgrade.

[Netduma Joseph]

On 11/21/2018 at 11:38 AM, henris said:

Sorry to bump this , any news on applying the fix?

Hey,

For some reason the hotfix we sent just failed. Can you please check your settings are correct?

 

[Netduma Joseph]

On 11/21/2018 at 10:21 PM, Timmi Black said:

Please upgrade my router from 1.03.3 to the latest firmware.

I followed the instructions and port 7777 is open.

Thank you.

Hey,

Just sent the hotfix for your router. You can now manually upgrade DumaOS. Thank you for being patient with us

[Netduma Joseph]

On 11/23/2018 at 6:00 PM, Cwinston said:

Please can you upgrade me from 1.03.3 ports are all open.

kindest regards

Hey

Just sent the hotfix to your router. Unfortunately it failed. Could you please check your settings are correct.

[Netduma Joseph]

On 11/24/2018 at 3:29 AM, jameswoo said:

Please upgrade my router from 1.03.3 to the latest firmware.

Hey,

Just sent the hotfix to your router successfully. You can now upgrade manually. Thanks for being patient.

[Netduma Joseph]

On 11/25/2018 at 10:35 AM, Myotheraccountislockedout said:

Hi there. Can someone please update my router? Thanks!

Hey, just sent you the hotfix so please upgrade. Thanks for being patient.

[Netduma Joseph]

On 11/26/2018 at 4:39 PM, MauriASR said:

Please upgrade my router

Hey could you please check your settings are correct. Just sent the hotfix but it unfortunately failed.

[Netduma Joseph]

On 12/6/2018 at 3:52 AM, DeNiLe_Asylum said:

I am ready for an upgrade 7777 scan is open!

Hey, just sent you the hotfix so please upgrade. Thanks for being patient.

[Netduma Joseph]

On 12/7/2018 at 3:33 PM, Mexi420can said:

thank you

Hey, just sent you the hotfix so please upgrade. Thanks for being patient.

[Netduma Joseph]

On 12/14/2018 at 2:11 PM, fahad said:

Please upgrade my router from 1.03.3 to the latest firmware.

Just sent the hotfix for your router but it failed. Can you please check your settings again please.

[henris]

2 hours ago, Netduma Joseph said:

Hey,

For some reason the hotfix we sent just failed. Can you please check your settings are correct?

 

Checked settings -> should be ok. Also tested port scan and 7777 is open. I just rebooted both the 4G router and Netduma and tested again.

[Netduma Admin]

2 hours ago, henris said:

Checked settings -> should be ok. Also tested port scan and 7777 is open. I just rebooted both the 4G router and Netduma and tested again.

Ok, thanks for checking. It's possible your IP address has changed since. We will check again tomorrow.

[macolive]

bonjour joseph  je viens de faire les rfeglages c est ok port 7777 ouvert 157ms  j attend votre reponse merci

[MauriASR]

6 hours ago, Netduma Joseph said:

Hey could you please check your settings are correct. Just sent the hotfix but it unfortunately failed.

hi guys I checked my settings and everything is ok, can you try again?

[Myotheraccountislockedout]

21 hours ago, Netduma Joseph said:

Hey, just sent you the hotfix so please upgrade. Thanks for being patient.

Thanks! Should I upgrade straight to dumaos now, or should I do an update to 1.03.6 first? If it’s 1.03.6, can you please post a link? Thanks!

[Netduma Admin]

1 hour ago, Myotheraccountislockedout said:

Thanks! Should I upgrade straight to dumaos now, or should I do an update to 1.03.6 first? If it’s 1.03.6, can you please post a link? Thanks!

You can upgrade straight to DumaOS now

[MauriASR]

18 hours ago, MauriASR said:

hi guys I checked my settings and everything is ok, can you try again?

Can you please try now?

[Netduma Joseph]

18 hours ago, MauriASR said:

Can you please try now?

Did your ip address change at any point?

[MauriASR]

2 hours ago, Netduma Joseph said:

Did your ip address change at any point?

no, the ip address is always the same

[macolive]

et moi c est pour quand

[The_Fro]

Just got my beta email and do need my router upgraded everything should be open for remote access thank you for the detailed guide on how to do that.

[MauriASR]

On 12/20/2018 at 12:31 PM, Netduma Joseph said:

Did your ip address change at any point?

[MauriASR]

Hi guys, are there any news for me?

[Netduma Admin]

On 12/23/2018 at 11:48 AM, MauriASR said:

Hi guys, are there any news for me?

We will try this again in the New Year - I think your IP address might be changing a lot as that's making it harder. But we'll let you know if we have been able to do it

On 12/20/2018 at 5:29 PM, macolive said:

and me for when

We will do this again in the New Year when the team are back from Christmas holidays, hopefully on 3rd or 4th January.

On 12/22/2018 at 12:43 AM, The_Fro said:

Just got my beta email and do need my router upgraded everything should be open for remote access thank you for the detailed guide on how to do that.

What version are you on from the old R1 firmware? If it is pre-1.03.6 please follow this guide and then post in this thread: http://support.netduma.com/support/solutions/articles/16000085789-how-to-upgrade-your-r1-from-version-1-03-5m-or-lower

[MauriASR]

20 hours ago, Netduma Admin said:

We will try this again in the New Year - I think your IP address might be changing a lot as that's making it harder. But we'll let you know if we have been able to do it

We will do this again in the New Year when the team are back from Christmas holidays, hopefully on 3rd or 4th January.

What version are you on from the old R1 firmware? If it is pre-1.03.6 please follow this guide and then post in this thread: http://support.netduma.com/support/solutions/articles/16000085789-how-to-upgrade-your-r1-from-version-1-03-5m-or-lower

I try to don’t turn off my router. If i had to, i tell you my new ip.