SM961 Posted July 12, 2017 Share Posted July 12, 2017 people downloading or using my internet. why does my ping when high? the more usage the high the ping gets. Link to comment Share on other sites More sharing options...
iAmMoDBoX Posted July 12, 2017 Share Posted July 12, 2017 people downloading or using my internet. why does my ping when high? the more usage the high the ping gets. Are you using another router before the Netduma? Is your PC wired or wireless? Is your congestion control set on 70%? Don't use 8.8.8.8 it's pretty unstable, I like to ping comcast.com without www. I've never had any packet loss to it and the pings for me are stable around 10ms Link to comment Share on other sites More sharing options...
SM961 Posted July 12, 2017 Author Share Posted July 12, 2017 Are you using another router before the Netduma? Is your PC wired or wireless? Is your congestion control set on 70%? Don't use 8.8.8.8 it's pretty unstable, I like to ping comcast.com without www. I've never had any packet loss to it and the pings for me are stable around 10ms 1- Yes 2- wired 3- No, it's 30/70 Pre. 4- I used 8.8.8.8 Let me try it your way. Link to comment Share on other sites More sharing options...
iAmMoDBoX Posted July 12, 2017 Share Posted July 12, 2017 1- Yes 2- wired 3- No, it's 30/70 Pre. 4- I used 8.8.8.8 Let me try it your way. Well if you use a router before the Netduma then that's why other people make your ping spike. All traffic should pass through the Netduma Link to comment Share on other sites More sharing options...
SM961 Posted July 12, 2017 Author Share Posted July 12, 2017 Well if you use a router before the Netduma then that's why other people make your ping spike. All traffic should pass through the Netduma No, not before the Netduma, my second router is for wifi only. Modem>Netuma>Asus. Link to comment Share on other sites More sharing options...
ColonicBoom Posted July 13, 2017 Share Posted July 13, 2017 people downloading or using my internet. why does my ping when high? the more usage the high the ping gets. That doesn't looks like local congestion (other people), it just looks like a bit of jitter. Please run the same test straight from your modem (nothing else connected to your network at all) and post the pic up here. Link to comment Share on other sites More sharing options...
iAmMoDBoX Posted July 13, 2017 Share Posted July 13, 2017 That doesn't looks like local congestion (other people), it just looks like a bit of jitter. Please run the same test straight from your modem (nothing else connected to your network at all) and post the pic up here. And I also wouldn't use 8.8.8.8 and I would set it to 1 second intervals. I personally never had an issue with 1 second. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted July 13, 2017 Netduma Staff Share Posted July 13, 2017 No, not before the Netduma, my second router is for wifi only. Modem>Netuma>Asus. The suggestions above are great; please let us know how the test ColonicBoom suggested goes. Link to comment Share on other sites More sharing options...
SM961 Posted July 13, 2017 Author Share Posted July 13, 2017 That doesn't looks like local congestion (other people), it just looks like a bit of jitter. Please run the same test straight from your modem (nothing else connected to your network at all) and post the pic up here. Link to comment Share on other sites More sharing options...
SM961 Posted July 13, 2017 Author Share Posted July 13, 2017 And I also wouldn't use 8.8.8.8 and I would set it to 1 second intervals. I personally never had an issue with 1 second. Here it is. Link to comment Share on other sites More sharing options...
ColonicBoom Posted July 13, 2017 Share Posted July 13, 2017 Here it is. You need to ping something closer mate, you're pinging something a long way away to get 100ms so we can't really judge from that. Link to comment Share on other sites More sharing options...
SM961 Posted July 13, 2017 Author Share Posted July 13, 2017 You need to ping something closer mate, you're pinging something a long way away to get 100ms so we can't really judge from that. Okay I see. Link to comment Share on other sites More sharing options...
ColonicBoom Posted July 13, 2017 Share Posted July 13, 2017 Okay I see. It's just because when you get up to a ping that high, jitter will be small in comparison to the base ping. If you think about it, 5ms of jitter on a 100ms ping is only a 5% spike but 5ms jitter on a 10ms ping is a 50% spike - so the same amount of jitter looks like a tiny variation when it's actually the same. Link to comment Share on other sites More sharing options...
SM961 Posted July 13, 2017 Author Share Posted July 13, 2017 You need to ping something closer mate, you're pinging something a long way away to get 100ms so we can't really judge from that. What would you say it's a good site to ping? Link to comment Share on other sites More sharing options...
ColonicBoom Posted July 13, 2017 Share Posted July 13, 2017 What would you say it's a good site to ping? I ping twitter.com Try that, you'll be able to see immediately if it's a relatively low ping. Link to comment Share on other sites More sharing options...
SM961 Posted July 13, 2017 Author Share Posted July 13, 2017 It's just because when you get up to a ping that high, jitter will be small in comparison to the base ping. If you think about it, 5ms of jitter on a 100ms ping is only a 5% spike but 5ms jitter on a 10ms ping is a 50% spike - so the same amount of jitter looks like a tiny variation when it's actually the same. So I guess using CC on the Netduma should help with the jitter that I see all over the place when my network is utilized right? Link to comment Share on other sites More sharing options...
fuzzy clam Posted July 13, 2017 Share Posted July 13, 2017 So I guess using CC on the Netduma should help with the jitter that I see all over the place when my network is utilized right? Yes CC definitely helps local network congestion if your using it) 70/70 and tweak from there, but as said above I would ping something other than 8.8.8.8 as it can be dicey at best. Not sure the jitters caused by you pinging something so far away, your lines good since the modem change. Maybe try pinging your cable company, spectrum.com that's my ISP and what I ping. Link to comment Share on other sites More sharing options...
iAmMoDBoX Posted July 13, 2017 Share Posted July 13, 2017 So I guess using CC on the Netduma should help with the jitter that I see all over the place when my network is utilized right? Yeah when I'm testing my ping I keep it on 70/70 so I know that nobody can really influence the results by saturating my line. Link to comment Share on other sites More sharing options...
ColonicBoom Posted July 13, 2017 Share Posted July 13, 2017 Yeah when I'm testing my ping I keep it on 70/70 so I know that nobody can really influence the results by saturating my line. Me too. But the one I asked for is straight from the modem Link to comment Share on other sites More sharing options...
iAmMoDBoX Posted July 14, 2017 Share Posted July 14, 2017 Me too. But the one I asked for is straight from the modem You are right. Straight from the modem can't be influenced by anything anyway so pretty much the same thing Link to comment Share on other sites More sharing options...
SM961 Posted July 14, 2017 Author Share Posted July 14, 2017 Me too. But the one I asked for is straight from the modem Straight from the modem Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted July 14, 2017 Netduma Staff Share Posted July 14, 2017 This doesn't look too bad to me. 2ms of jitter is good, and apart from a couple of spikes it's a clean connection. 25ms is a pretty great ping. So if you connect your Netduma, with your setup Modem > Netduma > All devices, and you run a pingplotter test wired to a PC to the same IP, what are the results? If you get more jitter with the Netduma, I'd say it's highly unlikely to be related to the router - rather the wire connecting the Netduma to the Modem or the wire to the PC. It's always worth switching out your wires to make sure in these situations. Link to comment Share on other sites More sharing options...
SM961 Posted July 14, 2017 Author Share Posted July 14, 2017 This doesn't look too bad to me. 2ms of jitter is good, and apart from a couple of spikes it's a clean connection. 25ms is a pretty great ping. So if you connect your Netduma, with your setup Modem > Netduma > All devices, and you run a pingplotter test wired to a PC to the same IP, what are the results? If you get more jitter with the Netduma, I'd say it's highly unlikely to be related to the router - rather the wire connecting the Netduma to the Modem or the wire to the PC. It's always worth switching out your wires to make sure in these situations. I think if I test it it'd be about the same, the thing that I was asking is if I have CC at 70 both ways why I see spikes even with CC at 70 both ways when everyone is using my internet. Shouldn't CC at 70 stops the spikes? Or just normal just to see a little bit of spikes when everyone is abusing,(lol) my internet. Link to comment Share on other sites More sharing options...
Zennon Posted July 14, 2017 Share Posted July 14, 2017 I think if I test it it'd be about the same, the thing that I was asking is if I have CC at 70 both ways why I see spikes even with CC at 70 both ways when everyone is using my internet. Shouldn't CC at 70 stops the spikes? Or just normal just to see a little bit of spikes when everyone is abusing,(lol) my internet. Use reactive and test again Link to comment Share on other sites More sharing options...
SM961 Posted July 14, 2017 Author Share Posted July 14, 2017 Use reactive and test again Okay, I will give it a try. Link to comment Share on other sites More sharing options...
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