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DUma getting slower speeds than normal router.


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Plugged into my PS4 my Duma lowers my speeds from 60-4 (what I pay for) -----> 26/1.5.   when I switch it to reactive I get 32-1.   

When I run a speed-test on my PC (also connected to netduma) I get the 60-4 I SHOULD be getting.  If I unplug the ps4 from the netduma and connect it back to the old router I get the 60-4 I should be getting.  

 

-Netduma is plugged into router/modem combo 

-I am using a CAT5e cable for the PS4 and a CAT6 for the PC.

-My ISP is charter 

-My Router = R6200v2 WiFi Dual Band Gigabit Router

-My Modem = ubee U10C035.30 D3.0 DOCSIS 3.0 Cable Modem

-I am on latest firmware version.

-Ipv6 disabled

-Upnp enabled

-bandwidth set to 60-4

-deep-packet enabled

-My anti-flood is set to 100% - 100% for the PC test and 70%- 70% for when I am testing the console.

-I have my PS4 set up with the hyper-traffic option enabled. 

-"share excess" is checked

-All network settings on my PS4 are default.

-geo filter set at 1000KM

- Ping assist 30

 

 

 

Note #1: I believe I have put the netduma into my other routers DMZ...  (I went to WAN-setup and set the WAN ip [listed under device manager] as my default DMZ server - hope I did this right...) 

 

 

Note #2: When I run the speedtest on my ps4 it mentions I have a NAT type 2.

 

Note #3: results of diagnostic.

Good Good Good No Loss

 

Note #3:  was able to get a successful 60-4 connection on the PS4 by turning off geofilter AND setting anti flood to 100-100 then rebooting ps4.    

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Try turning off the router in your modem and bridge it.

 

Turn OFF deep packet 

 

If your ISP has ipv6 turn it ON.

 

Try entering in the netduma 70/10 in the bandwith section and let it set it up automatically.

 

Shut the console off and reboot the modem and netduma, then turn on console once everything has booted.

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I have the speed Internet 60/20 on pc

and ps 4, 28/5, the console does not give the whole speed

u helped me Turning off ipv6 netduma

and make sure you have the algorithm Preemptive,

and I gave automatic setting of speed,

and firewalls Roter ISP disable, netduma has its own

and let netdume ip in the DMZ

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Great to hear you have your issue resolved. Any reason you have modem > modem/router > Netduma? Are there devices connected to the modem/router? Everything should be connected to the Netduma in order for congestion control to work correctly. Would recommend modem > Netduma > all devices.

 

WAN IP from device manager is the correct IP to put into DMZ yes.

 

NAT Type 2 is open

 

Could indicate an issue with your line or just be the Google server misbehaving as it sometimes does. Would recommend downloading a program called ping plotter to check if it's google or your line.

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Great to hear you have your issue resolved. Any reason you have modem > modem/router > Netduma? Are there devices connected to the modem/router? Everything should be connected to the Netduma in order for congestion control to work correctly. Would recommend modem > Netduma > all devices.

 

WAN IP from device manager is the correct IP to put into DMZ yes.

 

NAT Type 2 is open

 

Could indicate an issue with your line or just be the Google server misbehaving as it sometimes does. Would recommend downloading a program called ping plotter to check if it's google or your line.

I think I described that incorrectly.  I basically just brought my duma home and plugged it into my existing router/modem combo (thought that was the "easy" setup method).   Theres no extra modem in there.  Modem>Router>Netduma>Ps4/PC is my current setup - so everything is connected to the netduma I think..  Does that sound right?       

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Again you're saying modem > router > Duma so does that mean you have 3 "boxes"? If so then remove the router so it's modem > router. Everything should be connected to the R1 so yes that's good.

I have 3 boxes because that is what the Duma quick-start guide told me to setup.  Here is the quote I followed when I set up --->

"Ideally, your Netduma router is plugged into your current modem or modem / router combo that your

internet service provider (ISP) gave you

The setup is therefore:

Wall – ISP modem / router

If you have a router that you want / need to continue to use, then you the best setup is:

Wall – ISP modem – secondary router – Netduma R1

If every device is then connected to the Netduma R1 then you will be maximising its potential – which is great."

-was I supposed to physically remove my original router and plug the netduma in its place?  

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I removed the middle router (as I am assuming was suggested) and everything seems to be working fine without any change in settings.   I am getting a 22ping 60/4 connection on both my PS4 and PC. 

Good thats the way it should be, I thought you had a one piece modem/router combo attached to the netduma, that is why I said bridge the modem. 

That turns a modem/router combo into just a modem.

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I removed the middle router (as I am assuming was suggested) and everything seems to be working fine without any change in settings.   I am getting a 22ping 60/4 connection on both my PS4 and PC. 

 

That's great to her it's working; sounds like you've got a great ping. If you have any more problems feel free to ask us.

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I have 3 boxes because that is what the Duma quick-start guide told me to setup.  Here is the quote I followed when I set up --->

 

Are you talking about the quick start guide that comes in the box? It doesn't say anything like that. Could you link me to where you saw that so I can amend it please.

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