High Lag in games

[Sci0n]

Is your R1 in the DMZ of your ISP router? 

 

Nope - I dont know how to get into the ISP router?

 

Wall - ISP modem - Net R1 - Netgear D6200 Router >  All devices - and this is what I get;

 

The bolded Modem has no  way of having access to it  - see image attched to see how it is set up (BT homehub 3 is now been replaced with the Netgear D6200 Router)

 

 

So what is the Best set up for the Netduma?

[Sci0n]

f you've got BT Infinity (fibre broadband) and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. Here's how to set things up:

1. Recycle your existing kit

Unplug all your old broadband kit, including the old power plug, filters and Ethernet cables.

Send your old equipment back to us for recycling >

2. Connect

Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem.

The master socket is the main socket for the phone line in your home. It's not an extension socket.

Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red).

3. Make sure the Openreach modem is powered up

The Power and DSL lights should be on.

4. Turn the Hub on

Press the Power button on the Hub to switch it on

5. You're online

Give it a couple of minutes. A steady blue light on the front of the Hub means everything's OK.

 

 

Is There any way I can set up my net without the ISP modem?

[brutus209]

So your Netgear D6200 Router is your ISP router? There is no way to access the user interface of that router? You should be able to type in the IP address of that router and access the control panel.

[brutus209]

I have AT&T, 18 down and 1 up.  my set up is wall--- ATT modem/router combo ----- netduma ---- all devices. I can only speak for myself,  in my situation it is a must to be able to get into my ISP router to make the R1 function well. The R1 must be in the ISP routers DMZ, and the wifi to that ISP router must be turned off to effectively use congestion control. To do this you must access your ISP router. You are basically just turning your ISP router into a bridge, and your R1 is taking over.

[Sci0n]

So your Netgear D6200 Router is your ISP router? There is no way to access the user interface of that router? You should be able to type in the IP address of that router and access the control panel.

 

The Netgear D6200 Router can be accessed and yes the netduma is in the DMZ, I thought the netsduma needed to be in front of the Netgear D6200 Router, not after it?

[Sci0n]

I have AT&T, 18 down and 1 up.  my set up is wall--- ATT modem/router combo ----- netduma ---- all devices. I can only speak for myself,  in my situation it is a must to be able to get into my ISP router to make the R1 function well. The R1 must be in the ISP routers DMZ, and the wifi to that ISP router must be turned off to effectively use congestion control. To do this you must access your ISP router. You are basically just turning your ISP router into a bridge, and your R1 is taking over.

 

Wall - ISP modem > Netgear D6200 Router > Netduma R1 > All devices (wired)

 

So I should turn off the WIFI on Netgear D6200 Router?

 

Then can I use the Wifi on the netduma?

[Netduma Fraser]

Wall - ISP modem > Netgear D6200 Router > Netduma R1 > All devices (wired)

 

So I should turn off the WIFI on Netgear D6200 Router?

 

Then can I use the Wifi on the netduma?

 

I believe I know the issue. You require PPPoE authentication. This means you need to put the username/password in the WAN settings of the Netduma. This is why when connected directly to the modem you had no connection but when connected to the Netgear you had internet because the Netgear router was handling the authentication. 

 

So you could do that yes, turn off WiFi on Netgear router and use R1 WiFi and connect all devices to the R1 to ensure you can use congestion control etc or you could put the PPPoE details into the R1. You should be able to find those details on the Netgear router or on the back of your modem. 

 

Alternatively you can try inputting these PPPoE details:

 

[email protected]

Broadband

 

Some others here have BT so they may be able to give you alternate login details if those don't work.

[Sci0n]

I believe I know the issue. You require PPPoE authentication. This means you need to put the username/password in the WAN settings of the Netduma. This is why when connected directly to the modem you had no connection but when connected to the Netgear you had internet because the Netgear router was handling the authentication. 

 

So you could do that yes, turn off WiFi on Netgear router and use R1 WiFi and connect all devices to the R1 to ensure you can use congestion control etc or you could put the PPPoE details into the R1. You should be able to find those details on the Netgear router or on the back of your modem. 

 

Alternatively you can try inputting these PPPoE details:

 

[email protected]

Broadband

 

Some others here have BT so they may be able to give you alternate login details if those don't work.

 

I shall try this out and get back to you

[bbursley]

So use a manual DNS? Like Google DNS? Manually input that into the netduma?

[Netduma Fraser]

So use a manual DNS? Like Google DNS? Manually input that into the netduma?

 

No that is completely different from PPPoE. You don't need to do that.

[bagsta69]

I have bt fttc and connect by modem directly to r1 on lan 1 port to poe port on R1

Then on R1 page in settings wan I use ppoe enabled

User name [email protected]

Password BT

[omega4]

Is There any way I can set up my net without the ISP modem?

 

I had to do a double take when I read this.

 

I don't think the OP has a clear understanding of how accessing the internet works.

[Sci0n]

I had to do a double take when I read this.

 

I don't think the OP has a clear understanding of how accessing the internet works.

I think youll find I do, This is why I know the R1 isnt all that it says it is.

 

I have the Wall > modem > connected port poe port on R1 = HIGH LAG. I have matches recorded showing HIGH LAG when Using the R1.

 

Now take away the R1, and I get nothing like shown in the clips on page one.

[Netduma Fraser]

Has PPPoE solved the not getting internet issue? 

 

If you now have internet please post the screenshots asked for in this guide and we can help with your lag issue: 

http://support.netduma.com/support/solutions/articles/16000022425-lag-support-instructions-to-post-on-the-forum-

[Sci0n]

Has PPPoE solved the not getting internet issue? 

 

If you now have internet please post the screenshots asked for in this guide and we can help with your lag issue: 

http://support.netduma.com/support/solutions/articles/16000022425-lag-support-instructions-to-post-on-the-forum-

 

It was lag in the first place, yet I was told to change how I had it set up.

 

I also uploaded all the pictures and info requested, yet it still was made out it was on my end.

 

In short the netduma isnt worth it (maybe £50), and does not do what this company says it does.

 

The only good thing is the geo-filter, I have followed your guide to the T. Yet it dont change the FACT that it dont stop others connecting to those servers with high lag/latency, causing major hit detection and TTK isssues.

 

The Netduma does not dominate anything at all.

[ColonicBoom]

You need to run Ping Plotter on your line, straight from the modem, over ethernet.

If your line is fine then it's a setup issue.

If your line is not ok then speak to your ISP.

[omega4]

It was lag in the first place, yet I was told to change how I had it set up.

 

I also uploaded all the pictures and info requested, yet it still was made out it was on my end.

 

In short the netduma isnt worth it (maybe £50), and does not do what this company says it does.

 

The only good thing is the geo-filter, I have followed your guide to the T. Yet it dont change the FACT that it dont stop others connecting to those servers with high lag/latency, causing major hit detection and TTK isssues.

 

The Netduma does not dominate anything at all.

 

I'll wait for you to create a router that controls how other gamers can connect to the internet.

 

All the Netduma can do is control which host you connect to.

 

Until you do make this dream router, the Netduma is the BEST router for gamers to get.

[fuzzy clam]

It was lag in the first place, yet I was told to change how I had it set up.

 

I also uploaded all the pictures and info requested, yet it still was made out it was on my end.

 

In short the netduma isnt worth it (maybe £50), and does not do what this company says it does.

 

The only good thing is the geo-filter, I have followed your guide to the T. Yet it dont change the FACT that it dont stop others connecting to those servers with high lag/latency, causing major hit detection and TTK isssues.

 

The Netduma does not dominate anything at all.

As said above run ping plotter to see if it's an ISP issue.Nobody thinks it could be on their end (set up) or their ISP.

 

And the duma can't control who connects to the same dedi's you do, that would be considered cheating or manipulating the game.Maybe your not exactly sure what the router can and can't do, again you don't get to personally decide who connects to the dedi you're playing on.What it does do is a great job of controlling local network congestion and getting games close to your home instead of across the country.

 

There are only so many things that any router can do and personally hand picking your own lobby isn't something I've ever seen any router do.

[Netduma Fraser]

It was lag in the first place, yet I was told to change how I had it set up.

 

I also uploaded all the pictures and info requested, yet it still was made out it was on my end.

 

In short the netduma isnt worth it (maybe £50), and does not do what this company says it does.

 

The only good thing is the geo-filter, I have followed your guide to the T. Yet it dont change the FACT that it dont stop others connecting to those servers with high lag/latency, causing major hit detection and TTK isssues.

 

The Netduma does not dominate anything at all.

 

Apologies, I see you did. Except for what your typical ping to a game is, what is it? Did you follow the advice I gave previously, specifically 70/70 anti-flood and console in hyper traffic?

[anthony87]

There are so many variables it's hard to determine where the problem is. why are you still on a homehub 3? for a start, the type of openreach modem could be a problem as there are 2 models, Eci and hg612. Eci modems are notorious for lag spikes. for what it's worth and I know he gets some stick for it, try what Colonic Boom said and try running line tests from wall-openreach modem-pc all connected by ethernet and see if your problem isn't a modem issue. you may need to create a new network connection in network and sharing centre.

the reason I say this as I wanted to remove the BT hh5 from my set up and just use Wall-openreach modem- netduma, and I installed it with the help of Bagsta69, but It was the wrong model and I saw I got massive packet loss with the help of pingplotter.

[XSXS]

I know this is a week old. But for one stop following advice from you tubers to throttle your network. That was some bad advice that I think our old friend (i think) Maccabi recommended so you would not get host, that was like 5 years ago, I'm surprised people are still suggesting it. . Never worked for me. Anyway change both to 70% for ul and dl. Also compare speedtest to the same speed test. Dsl reports speed test is more accurate where speedtest.com is not. So just stick with the dsl one to test your speeds from router to router. Speedtest.com always give me more bandwidth since it is a burst style one, not sustained speed.

 

What cables are you using to connect your devices? Use cat5e as a bare minimum.

 

To get the most out of the netduma features you need to set it up as your main router and your old router as an access point.

 

Hyper lane is a feature that makes your gaming packets first priority overall other network devices.

[omega4]

I know this is a week old. But for one stop following advice from you tubers to throttle your network. That was some bad advice that I think our old friend (i think) Maccabi recommended so you would not get host, that was like 5 years ago, I'm surprised people are still suggesting it. . Never worked for me. Anyway change both to 70% for ul and dl. Also compare speedtest to the same speed test. Dsl reports speed test is more accurate where speedtest.com is not. So just stick with the dsl one to test your speeds from router to router. Speedtest.com always give me more bandwidth since it is a burst style one, not sustained speed.

 

What cables are you using to connect your devices? Use cat5e as a bare minimum.

 

To get the most out of the netduma features you need to set it up as your main router and your old router as an access point.

 

Hyper lane is a feature that makes your gaming packets first priority overall other network devices.

 

Whenever I end up in a COD IW match with high ping gamers (i.e. "bullet sponges"), I simply quit the match and find another.

 

No need to throttle my ping with the Netduma.

[Sci0n]

There are a few replies in your thread that you haven't responded to so we don't know whether your issue is fixed or not. 

 

I've been playing GoW a lot recently and I don't think it's a lag issue but rather that for example the shotgun spread is random so sometimes it does more damage, sometimes less.

 

Whenever I end up in a COD IW match with high ping gamers (i.e. "bullet sponges"), I simply quit the match and find another.

 

No need to throttle my ping with the Netduma.

 

Then what is the point of the Netduma as it states 'Dominates Lag'

 

Also where do you do a Ping Plotter? = THIS?

 

I have tried using my Netduma as the only router, yet the net does nt come through even with the PPOE password typed in. So the Wall-openreach modem- netduma wont work.

 

Yes I have done and changed both to 70% for ul and dl and it changes nothing.

 

If I get rid of the Hub 3 and se the hub 5, then how do I connect the Netdumas to the wall directly?

 

The picture below is whe I get when the netduma is set to 70% for ul and dl and console in hyper traffic on.

[unixadmin]

Don't keep upload at 16% (1.2Mbit/s), set it higher. Modern games send and receive updates so frequently (30 or 60 times per second) about all the explosions and bullets and stuff that you want at least 2Mbit/s for best experience and if you want to be a quality host of P2P matches give it more.

 

Also, enable Xbox Live and PSN in the Hyper-Traffic. All the information about your bullets are going out in UDP packets and this feature makes sure that thoes type of packets don't get held up in the queue by the throttling.

[Netduma Fraser]

Make a post in the 1 on 1 section and I'll just go over all your settings. Please note I need at least a days notice.