Wifi drop outs

[faulko]

Hi All
 

A small request to help resolve why the Dumas WiFi for no reason drops out and looses all connections, cable connections are unaffected.

Can not reconnect, devices simply say unable to join or password not correct even thou i haven't touched anything.

A reboot seems to solve the issue and the wifi could be up for 1 min or 2 days, its very random, changed channels plenty of times with each reboot, nothing seems to stay right.

 

 

[Zennon]

You have been around for a long time faulko so I am guessing you have unticked the WiFi workaround or changed the security mode already?

[faulko]

You have been around for a long time faulko so I am guessing you have unticked the WiFi workaround or changed the security mode already?

Yes been beating around the bush for a while but this one has me stumped Zennon, time to get my research I think.

 

Walk around and security is default, never touched them. Only changed the channel re entered password, restart then it works again.

 

I'm not in front of pc for a few days, so I'll have another fiddle when I get home.

[konvict]

I've had this too, try a factory reset, that relieved my problem.

[faulko]

I've had this too, try a factory reset, that relieved my problem.

Yep done that many times, and yes the wifi stays up longer then just a restart, but it always comes back.

 

Got the Mrs to change the security to something else so we will see how that goes.

 

Seems odd for a not very old unit, my first Duma unit never had this trouble.

[Netduma Fraser]

Change the security mode to PSK2. 

 

Some users find that having wireless devices near the router can cause a drop out so if changing security mode doesn't work try moving wireless devices away from the R1.

[faulko]

Change the security mode to PSK2. 

 

Some users find that having wireless devices near the router can cause a drop out so if changing security mode doesn't work try moving wireless devices away from the R1.

 

 

yep changed to the psk2

 

Only time a wireless device is near the Duma is when they walk past, even then that would be at;east 6ft away from it.

 

Somethings wrong with the WiFi thou as i just recently found out the Mrs iphone never drops WiFi, she is the only 1 that doesn't drop.

[Zennon]

Have you looked to see if the WiFi workaround is unticked in misc settings?

 

If it is ticked untick it and reboot from misc settings.

 

WPA-PSK2 works well for me and many others.

[ColonicBoom]

Some users find that having wireless devices near the router can cause a drop out so if changing security mode doesn't work try moving wireless devices away from the R1.

 

Do you mean things like a cordless landline Fraser? Or any wireless receiver, like an iPad for example?

I'm just curious because I remember this suggestion from a while back and I meant to ask back then but didn't.

[faulko]

Have you looked to see if the WiFi workaround is unticked in misc settings?

 

If it is ticked untick it and reboot from misc settings.

 

WPA-PSK2 works well for me and many others.

 

 

Yes its unticked

 

Yes the security is now psk2

 

Hasn't dropped yet i dont think.

 

The last unit i had was right next to the cordless phone never had these issues, now with a new unit and a new location (less walls) im have WiFi issues.

[Netduma Fraser]

Yes its unticked

 

Yes the security is now psk2

 

Hasn't dropped yet i dont think.

 

The last unit i had was right next to the cordless phone never had these issues, now with a new unit and a new location (less walls) im have WiFi issues.

 

Let us know if it drops again after having changed those settings.

[faulko]

Still dropping out for no reason.

No one is near the unit, unless they are walking past.

Sometimes 1 person could be on wifi and everything else has nothing, and today it booted everyone.

Odd that my sons xbone 1 always seems to be the one that goes first.

[faulko]

Just happened again after a restart.

trying a factory reboot to see if that helps.

I suspect it will last a day or 2.

[Zennon]

Have you checked for the optimal channel ?

 

http://www.howtogeek.com/197268/how-to-find-the-best-wi-fi-channel-for-your-router-on-any-operating-system/

[faulko]

No Zennon never had an issue before with any previous devices.

I will check now thou.

[faulko]

Never mind i dont have a wifi adapter

Im using channel 6 at the moment, so ill see how that goes, i doubt its the issue thou.

[Zennon]

We see where customers are having WiFi drop outs at home we do a call out and its congested WiFi channel so this is why I suggest finding the lest congested channel available.

 

Android phones can run farproc's WiFi analyzer.

[faulko]

dont have an android device sorry or a jail broken iphone.

Honestly ive tried nearly all the channel and its the same on all.

If i look at wifi's avail on my devices i can see 4 other wifi's with in range, and knowing the folks around me id say the lot of their devices would be default.

Is it possible the duma itself is too wifi congested. too many devices at once, xbone, playstation, 2 laptops, at least 4 iphone devices can be going at 1 time.

 

Because it only drops out when 1 kid is on the xbone, i think, but im seeing a pattern.

[UK_Wildcats_Fans]

I had weird wifi issues too. I often have a ton of people at my house that are all on wifi.  With just the single band wifi, it would often get congested and be very slow or stop working.  I thought that my issues were associated with the number of people on the band.  Therefore, I bought a dual band access point and disabled the Netduma wifi.  Siince then, I have very rare occassional issues (aka 1-2 times per month) that are easily resolved by a router reboot.  

[faulko]

Its dropped out again today, twice.

[Zennon]

Is WiFI turned off in your ISP router? It needs to be.

 

Have you set a MTU up in the Duma? if so change it back to auto.

 

Have you turned off UPnP in your ISP router?

 

Also power off all devices , reboot the Duma and one by one switch on the devices.

 

Maybe DHCP is giving the same IP address out too two or more devices making the connection drop.

[faulko]

Is WiFI turned off in your ISP router? It needs to be.

Have you set a MTU up in the Duma? if so change it back to auto.

Have you turned off UPnP in your ISP router?

Also power off all devices , reboot the Duma and one by one switch on the devices.

Maybe DHCP is giving the same IP address out too two or more devices making the connection drop.

No Isp router, Duma is doing ppoe for me.

 

Mtu as always Is default to auto.

 

The wifi dropped out again this morning, whilst we all Sleep.

 

1 thing I've noticed is if i change channels and just hit apply, no restarting, everyone is back online again.

[Zennon]

Ok , how long is it staying on with no reboot?

[faulko]

Totally random Zennon.

 

Never really timed it but factory reset lasts the longest, max 2 days, then normal reset can be up to 2days.

 

Yeah I'm kind of lost now, ive tried all 11 channels now and they all drop out eventually.

[Netduma Fraser]

Just having read back in the thread I'm not sure if you changed the WiFi workaround or not but try that. 

 

Otherwise post in the 1 on 1 section with dates/times you're available and I can take a look.