Vulsify Posted June 27, 2016 Share Posted June 27, 2016 Hello i am emailing you guys to return my R1 router, I have had it for like 2 weeks and im not impress with how it works, it seems very good for public matches but on the comp side of things it doesn't help nearly as much. I would like to get a full refund as an unsatisfied customer. I just recieved an email to post on the forums so here i am. Link to comment Share on other sites More sharing options...
abc123 Posted June 27, 2016 Share Posted June 27, 2016 I'm sorry to hear that, if there is anything I can do to help you I would be more happy to help. Fraser will be here to facilitate the refund process, they are in AUS Link to comment Share on other sites More sharing options...
ColonicBoom Posted June 27, 2016 Share Posted June 27, 2016 there's an email address on the website that you need, I'd get it for you but... Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 28, 2016 Administrators Share Posted June 28, 2016 Hello i am emailing you guys to return my R1 router, I have had it for like 2 weeks and im not impress with how it works, it seems very good for public matches but on the comp side of things it doesn't help nearly as much. I would like to get a full refund as an unsatisfied customer. I just recieved an email to post on the forums so here i am. Hey, what exactly is your issue? If you explain further we'll be able to help. We guarantee the best connection possible if it is set up correctly. As per the eSports section on the website, it doesn't mention the Geo-filter because you are matching with predetermined opponents. However, you can still use congestion control - anti-flood 70/70, console in hyper traffic and that will eliminate ANY local lag and prioritise your gaming traffic. If your predetermined opponents are far away, that will cause you to lag. I'm sorry to hear that, if there is anything I can do to help you I would be more happy to help. Fraser will be here to facilitate the refund process, they are in AUS UK Link to comment Share on other sites More sharing options...
abc123 Posted June 29, 2016 Share Posted June 29, 2016 Hey, what exactly is your issue? If you explain further we'll be able to help. We guarantee the best connection possible if it is set up correctly. As per the eSports section on the website, it doesn't mention the Geo-filter because you are matching with predetermined opponents. However, you can still use congestion control - anti-flood 70/70, console in hyper traffic and that will eliminate ANY local lag and prioritise your gaming traffic. If your predetermined opponents are far away, that will cause you to lag. UK shhh same thing just not a descendent of a prisoner Link to comment Share on other sites More sharing options...
Vulsify Posted June 30, 2016 Author Share Posted June 30, 2016 Okay i have had enough. This is ridiculous i have everything set up right and it still doesnt seem right. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 30, 2016 Administrators Share Posted June 30, 2016 Okay i have had enough. This is ridiculous i have everything set up right and it still doesnt seem right. You say that and yet you still have not described your specific issue. If you describe your specific issue I can advise you on the best settings. Link to comment Share on other sites More sharing options...
fuzzy clam Posted June 30, 2016 Share Posted June 30, 2016 Okay i have had enough. This is ridiculous i have everything set up right and it still doesnt seem right. Please provide some more information and maybe some screenshots as it will help people diagnose the issue's your having. Had you ran ping plotter on your network to eliminate the possibility of it being your ISP ? Link to comment Share on other sites More sharing options...
maazsk97 Posted July 28, 2016 Share Posted July 28, 2016 Did you try CoD private matches profile? Link to comment Share on other sites More sharing options...
mitha dirty Posted August 2, 2016 Share Posted August 2, 2016 Yeah man, it can take some time to get it right. Ive had mine for a year and a half and I pretty much got it down! I know its easy to have buyers remorse but the R1 really is the best thing Ive found in gaming routers! You should watch YT tutorials from multiple people for different perspectives and setup methods.One guy I really trust from YouTube and this forum is "simjc74". He can teach you alot. www.youtube.com/user/simjc74 Dont give up just yet bruvva. The R1 keeps me locked on the CoD dedi servers 90% of the time!!! Link to comment Share on other sites More sharing options...
thegaurdian1 Posted October 20, 2016 Share Posted October 20, 2016 Yeah man, it can take some time to get it right. Ive had mine for a year and a half and I pretty much got it down! I know its easy to have buyers remorse but the R1 really is the best thing Ive found in gaming routers! You should watch YT tutorials from multiple people for different perspectives and setup methods. One guy I really trust from YouTube and this forum is "simjc74". He can teach you alot. www.youtube.com/user/simjc74 Dont give up just yet bruvva. The R1 keeps me locked on the CoD dedi servers 90% of the time!!! WTH! I have saved your link for me as well. You lucky duck! Link to comment Share on other sites More sharing options...
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