Scrizzy Posted February 17, 2016 Posted February 17, 2016 Sorry to jump in but I have a similar issue. I just wanted to save my current settings and save so I clicked on 'Save Current Settings' and Error message read "Unable to save settings because: 'Failed: unable to import profile for unknown reason'. Many Thanks Cajun Same error message here
Administrators Netduma Fraser Posted February 17, 2016 Administrators Posted February 17, 2016 I'll get Iain to look on Friday when he has more time to look into issues of this nature.
Administrators Netduma Iain Posted February 22, 2016 Administrators Posted February 22, 2016 Hi Fraser, I cannot solve this problem without remotely accessing their control panel. Can you arrange a 1 on 1 with someone and make sure I'm available at the time and I'll take a look. Thanks
nffcbaz72 Posted February 22, 2016 Author Posted February 22, 2016 Remote is ticked whenever your ready Iain. Thanks.
Administrators Netduma Fraser Posted February 22, 2016 Administrators Posted February 22, 2016 Remote is ticked whenever your ready Iain. Thanks. Would you be available later this week for a 1 on 1 so Iain can take a look.
nffcbaz72 Posted February 22, 2016 Author Posted February 22, 2016 Sure, just let me know, anytime in morning, or after 4pm. Thanks chaps, appreciate the help again.
Administrators Netduma Fraser Posted February 23, 2016 Administrators Posted February 23, 2016 Thursday 5pm work for you?
Zennon Posted February 23, 2016 Posted February 23, 2016 Its great to see members that understand and have patience, proud to see this from you nffcbaz72
nffcbaz72 Posted February 23, 2016 Author Posted February 23, 2016 Thanks zennon, tbh its not a big deal for me, i just adjust a few bits from the cod ultimate profile when i go on it. Their busy guys, and know they do everything possible to help folk on here, like yourself.
Administrators Netduma Fraser Posted February 24, 2016 Administrators Posted February 24, 2016 Great thank you. Can you post here after reading the pinned post please just so we can track it easier http://forum.netduma.com/forum/66-request-1-on-1/and I'll approve it straight away.
Administrators Netduma Fraser Posted February 25, 2016 Administrators Posted February 25, 2016 After a 1 on 1 the issue was saving the Geo-filtering services would not work when devices selected were using ports instead of the standard services. Use the normal services and it will save fine. Will check if there is a reason for this or if it is a bug.
Recommended Posts
Archived
This topic is now archived and is closed to further replies.