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Slow interface


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Posted

What browser are you using?

 google chrome. tested on firefox and safari makes no difference.

Posted

Sounds like a question for the real Netduma staff like Fraser or Iain.  I'll put a note in the Mod area to have someone take a look for you, but right now it's about midnight their time.

Posted

Is this just when you're on the GeoFilter page or when you actually enable a device on it?

when i enable a device the whole interface is slow.

  • Administrators
Posted

when i enable a device the whole interface is slow.

 

Can you ensure you're not enabling the actual device you're on. 

 

Have share excess on and reset device prioritisation. Does this help?

Posted

Can you ensure you're not enabling the actual device you're on.

 

Have share excess on and reset device prioritisation. Does this help?

Yes.

Yes but that doesnt help.

  • Administrators
Posted

Factory reset from settings > miscellaneous. The new wifi password will be "netdumar1". Then see if the interface is snappier.

  • 4 months later...
Posted

Are you still having this problem Victor?

 

Are you using port-forwarding?

 

I think I've just managed to replicate the problem.

Posted

Are you still having this problem Victor?

 

Are you using port-forwarding?

 

I think I've just managed to replicate the problem.

After ive done a factory reset all working normal again.but i think it will come back at me haha.

Yes i actually used port forwarding at this time. But i had the problem 3-4 times before and i think i didnt used port forwarding every time, but i could be wrong

Posted

At some point i had the feeling the router was overloaded with settings changes. I play around the settings very mich, turning off turning on something, doing this and this... And when it became slow again i had the feeling it was just to much for the router

Posted

After ive done a factory reset all working normal again.but i think it will come back at me haha.

Yes i actually used port forwarding at this time. But i had the problem 3-4 times before and i think i didnt used port forwarding every time, but i could be wrong

 

Ok, cool, good if yours is working again now.

 

I disabled UPnP yesterday (was just trying something) and port-forwarded my Xbox One, I noticed after a while that my Xbox network settings were showing my NAT as 'Open' but BO3 was showing my NAT as 'Moderate'. If you click on this in the BO3 settings it tell you that it needs an extra port to be forwarded (3075 UDP I think). Not long after I added this port to the list the interface ground to a halt and kept timing out. After about 5 minutes UPnP loaded and I could turn it back on but it didn't speed up again.

I had to pull the plug to reboot (misc settings wouldn't load) to get it working at normal speed, I turned off port-forwarding and the problem didn't come back.

 

Obviously this is not a solution at all but it hopefully gives the more technically minded people (get in there Crossy) of the community something to investigate.

  • Administrators
Posted

Interesting, thanks for that. Will look into it for the next upgrade! It will undergo VERY thorough testing.

Posted

If you are still having slow interface problems what fixed it was untick deep packet processing, allow auto feedback and remote support under settings > Miscellaneous.

 

I am pretty sure it was deep packet processing that was slowing it down but mine has been running alot smoother since

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