loki Posted February 11, 2018 Share Posted February 11, 2018 Can you check my router again plz. We had a power outage. Thx! Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted February 12, 2018 Netduma Staff Share Posted February 12, 2018 Can you check my router again plz. We had a power outage. Thx! Can you access your router Interface on 192.168.88.1? Do you have Internet access? I wouldn't worry about it if the router is still functioning as intended. If it isn't functioning, please open another thread in General Support and let us know the situation. Thanks! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 12, 2018 Author Administrators Share Posted February 12, 2018 Can you check my router again plz. We had a power outage. Thx! You're good to go. Please do not reboot before upgrading. Link to comment Share on other sites More sharing options...
Jordan22 Posted March 1, 2018 Share Posted March 1, 2018 Please can you guys update my router? i was one of the first customers you guys had years ago and all i want is my wifi to stop cutting out every 3 hours. I dont see anywhere in my settings on how to "ticker" your support staff. PLEASE HELP Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 1, 2018 Author Administrators Share Posted March 1, 2018 Please can you guys update my router? i was one of the first customers you guys had years ago and all i want is my wifi to stop cutting out every 3 hours. I dont see anywhere in my settings on how to "ticker" your support staff. PLEASE HELP Not sure what version you're on but I've PM'd you. Link to comment Share on other sites More sharing options...
Proheirant Posted March 13, 2018 Share Posted March 13, 2018 im on a lower version than 1.03.5 im on R1 debug version 1.03.3 running on rb-951g-2hnd . its 1.03.3 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 15, 2018 Author Administrators Share Posted March 15, 2018 im on a lower version than 1.03.5 im on R1 debug version 1.03.3 running on rb-951g-2hnd . its 1.03.3 We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub, UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. Link to comment Share on other sites More sharing options...
saif9 Posted March 16, 2018 Share Posted March 16, 2018 Hi I am on R1 dubug Version 1.03.3 running on rb-951g-2hnd. What do I need to do to upgrade to new version of netduma OS 1.03.6+? Thank you, Saif. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 16, 2018 Author Administrators Share Posted March 16, 2018 Hi I am on R1 dubug Version 1.03.3 running on rb-951g-2hnd. What do I need to do to upgrade to new version of netduma OS 1.03.6+? Thank you, Saif. You're good to go, just download firmware from first page of this topic then upload on the router. Please do not reboot before upgrading. Link to comment Share on other sites More sharing options...
saif9 Posted March 19, 2018 Share Posted March 19, 2018 Hi I think I rebooted the router... sorry I didnt see your message. Are you able to double check for me before I upgrade? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 19, 2018 Author Administrators Share Posted March 19, 2018 Hi I think I rebooted the router... sorry I didnt see your message. Are you able to double check for me before I upgrade? Double checked, you're good to go. Please do not reboot before upgrading. Link to comment Share on other sites More sharing options...
P00T38801 Posted March 22, 2018 Share Posted March 22, 2018 Currently on 1.03.6j Link to comment Share on other sites More sharing options...
pollutionblues Posted March 23, 2018 Share Posted March 23, 2018 Currently on 1.03.6j You don’t need to upgrade, you are on the latest version Link to comment Share on other sites More sharing options...
matt.lorimer.02 Posted March 23, 2018 Share Posted March 23, 2018 Hi, I have checked and I am running version 1.03.03 and I would like to upgrade. I have ticked to allow remote access for Netduma Tech Support. Thank you Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 23, 2018 Author Administrators Share Posted March 23, 2018 Hi, I have checked and I am running version 1.03.03 and I would like to upgrade. I have ticked to allow remote access for Netduma Tech Support. Thank you We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub, UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. Link to comment Share on other sites More sharing options...
matt.lorimer.02 Posted March 24, 2018 Share Posted March 24, 2018 We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub, UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. UPnP & Port forwarding is disabled and remote access is ticked A friend of mine confirmed that my WAN IP is definitely accessible remotely. Could you please try again? Thanks in advance Link to comment Share on other sites More sharing options...
zmx82 Posted March 24, 2018 Share Posted March 24, 2018 running version .3 ready for an upgrade Link to comment Share on other sites More sharing options...
BTuchscherer Posted March 25, 2018 Share Posted March 25, 2018 Hey Ive mentioned this before but it's just difficult to find replies and stuff on the forum but I am on 1.03.4 and would like to upgrade, I've ticked follow this topic in the hopes that I will be able to find a reply easier. Thank you. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 26, 2018 Author Administrators Share Posted March 26, 2018 UPnP & Port forwarding is disabled and remote access is ticked A friend of mine confirmed that my WAN IP is definitely accessible remotely. Could you please try again? Thanks in advance UPnP & Port forwarding disabled on the hub right? Not the Netduma? We still could not access. Remove R1 from DMZ & port forward 1024-65535 to the R1 on your ISP hub. running version .3 ready for an upgrade You're good to go. Please do not reboot before upgrading. Hey Ive mentioned this before but it's just difficult to find replies and stuff on the forum but I am on 1.03.4 and would like to upgrade, I've ticked follow this topic in the hopes that I will be able to find a reply easier. Thank you. You're good to go. Please do not reboot before upgrading. Link to comment Share on other sites More sharing options...
RL317 Posted March 29, 2018 Share Posted March 29, 2018 @Fraser just a quick one mate. Are there any differences between 1.03.6h/i and the more recent j? Just wondering why it says downgrading from j means a bricked router. I really liked being able to go between 1.03.4 to 1.03.6g/h/i with ease, and I've had some WiFi issues that could potentially be a result of recently upgrading to j. Reply in your own time - I know others here will need assistance more urgently. Cheers Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 29, 2018 Author Administrators Share Posted March 29, 2018 @Fraser just a quick one mate. Are there any differences between 1.03.6h/i and the more recent j? Just wondering why it says downgrading from j means a bricked router. I really liked being able to go between 1.03.4 to 1.03.6g/h/i with ease, and I've had some WiFi issues that could potentially be a result of recently upgrading to j. Reply in your own time - I know others here will need assistance more urgently. Cheers Theres no difference to a users point of view. It was changed for the factory so there wouldn't be any affect on WiFi Link to comment Share on other sites More sharing options...
RL317 Posted March 29, 2018 Share Posted March 29, 2018 Theres no difference to a users point of view. It was changed for the factory so there wouldn't be any affect on WiFi Thanks for the clarification! It seems to have been fine since the night I mentioned that GUI problem on R80's thread anyway, so hopefully it'll be fine until DumaOS arrives. Link to comment Share on other sites More sharing options...
FRESKO Posted April 24, 2018 Share Posted April 24, 2018 I have the Netduma R1 and have been waiting for the upgrade how do I upgrade to latest firmware? Link to comment Share on other sites More sharing options...
Alex49H Posted April 24, 2018 Share Posted April 24, 2018 I have the Netduma R1 and have been waiting for the upgrade how do I upgrade to latest firmware? On what version are you on? If you are talking about the new DumaOS, it has not been released yet. Link to comment Share on other sites More sharing options...
nooneknows Posted April 25, 2018 Share Posted April 25, 2018 Hi I'd like to upgrade. I'm running R1 debug version 1.03.3. Link to comment Share on other sites More sharing options...
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