Rexen Posted January 15, 2017 Share Posted January 15, 2017 Still on v1.03.3 Link to comment Share on other sites More sharing options...
Wyrelander Posted January 16, 2017 Share Posted January 16, 2017 Hi I'm on version R1 debug version 1.03.3 running on rb-951g-2hnd and I've tickedthe appropriate boxes to allow an upgrade. Link to comment Share on other sites More sharing options...
Salty_McHaggis Posted January 16, 2017 Share Posted January 16, 2017 I have R1 debug version 1.03.3 running on rb-951g-2hnd. I would like to upgrade if possible. Remote Tech support enabled. Thank you for your time. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 16, 2017 Author Administrators Share Posted January 16, 2017 Still on v1.03.3 We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. Hi I'm on version R1 debug version 1.03.3 running on rb-951g-2hnd and I've tickedthe appropriate boxes to allow an upgrade. We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. I have R1 debug version 1.03.3 running on rb-951g-2hnd. I would like to upgrade if possible. Remote Tech support enabled. Thank you for your time. You're good to go. Please do not reboot before upgrading. Link to comment Share on other sites More sharing options...
Wyrelander Posted January 16, 2017 Share Posted January 16, 2017 Set the NetDuma device in the DMZ, there's no Port Forwarding setup and I've disabled the UPnP.remote access is enable on both routers, but no static routing setup. Link to comment Share on other sites More sharing options...
Rexen Posted January 17, 2017 Share Posted January 17, 2017 We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. Hi Fraser ISP modem now has R1 IP in the DMZ (not previously) uPnP disabled (not previously) Port Forwarding rules disabled (not previously) Remote support checked in R1 Misc Setting (has always been enabled) Cheers Rexen Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 17, 2017 Author Administrators Share Posted January 17, 2017 Set the NetDuma device in the DMZ, there's no Port Forwarding setup and I've disabled the UPnP. remote access is enable on both routers, but no static routing setup. You're good to go. Please do not reboot before upgrading. Hi Fraser ISP modem now has R1 IP in the DMZ (not previously) uPnP disabled (not previously) Port Forwarding rules disabled (not previously) Remote support checked in R1 Misc Setting (has always been enabled) Cheers Rexen We couldn't access your router. Did you put the WAN IP from device manager into the DMZ or the 192.168.88.1 IP? It needs to be the WAN IP. Link to comment Share on other sites More sharing options...
lcammo Posted January 17, 2017 Share Posted January 17, 2017 Need a hand upgrading Version info: "R1 debug version 1.03.3 running on rb-951g-2hnd . " Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 18, 2017 Author Administrators Share Posted January 18, 2017 Need a hand upgrading Version info: "R1 debug version 1.03.3 running on rb-951g-2hnd . " We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. Link to comment Share on other sites More sharing options...
bowserpunch Posted January 18, 2017 Share Posted January 18, 2017 Hello, I am on: R1 debug version 1.03.3 running on rb-951g-2hnd . Link to comment Share on other sites More sharing options...
lcammo Posted January 18, 2017 Share Posted January 18, 2017 We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. Can you connect now? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 19, 2017 Author Administrators Share Posted January 19, 2017 Hello, I am on: R1 debug version 1.03.3 running on rb-951g-2hnd . We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. Can you connect now? You're good to go. Please do not reboot your router before upgrading. Link to comment Share on other sites More sharing options...
bowserpunch Posted January 19, 2017 Share Posted January 19, 2017 We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. Make sure the what is huh? Link to comment Share on other sites More sharing options...
bowserpunch Posted January 19, 2017 Share Posted January 19, 2017 I turned UPnP off. I don't think I've ever enabled port forwarding, not seeing an option for it. No idea how to set the R1 WAN IP in DMZ on my ISP hub (I tie my Netduma directly into the ONT box in the garage for Verizon FiOS/Frontier Fiber Optic Internet so the R1 is my primary router). I don't see a DMZ option on the Netduma. Remote access is ticked. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 19, 2017 Author Administrators Share Posted January 19, 2017 I think you're fine, looks like your IP changes frequently so will check again when we can. Please post back if your IP changes. Link to comment Share on other sites More sharing options...
bowserpunch Posted January 19, 2017 Share Posted January 19, 2017 So do I download and install now? Link to comment Share on other sites More sharing options...
bowserpunch Posted January 19, 2017 Share Posted January 19, 2017 Success! Thanks. Netduma Jack 1 Link to comment Share on other sites More sharing options...
Rexen Posted January 20, 2017 Share Posted January 20, 2017 You're good to go. Please do not reboot before upgrading. We couldn't access your router. Did you put the WAN IP from device manager into the DMZ or the 192.168.88.1 IP? It needs to be the WAN IP. Yeah I put the R1 WAN IP in the ISP router DMZ Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted January 20, 2017 Netduma Staff Share Posted January 20, 2017 Yeah I put the R1 WAN IP in the ISP router DMZ Please port forward 1024-65000 to the R1 and remove the R1 from the DMZ. Link to comment Share on other sites More sharing options...
Poison.Ivy Posted January 21, 2017 Share Posted January 21, 2017 I'm on 1.03.3 rb-951g-2hnd. Can I upgrade? Link to comment Share on other sites More sharing options...
mdotashford Posted January 21, 2017 Share Posted January 21, 2017 Hello I am on ver 1.03.3 and would like assistance updating. Thank you Link to comment Share on other sites More sharing options...
mdotashford Posted January 21, 2017 Share Posted January 21, 2017 full version info: R1 debug version 1.03.3 running on rb-951g-2hnd. Can I upgrade? Thank you Link to comment Share on other sites More sharing options...
Rell86 Posted January 22, 2017 Share Posted January 22, 2017 I'm running 1.03.3, need upgrade. Help please. Link to comment Share on other sites More sharing options...
mdotashford Posted January 22, 2017 Share Posted January 22, 2017 Never mind. Did the upgrade..no issues Link to comment Share on other sites More sharing options...
jakeylube95 Posted January 23, 2017 Share Posted January 23, 2017 Hello, I was wondering if I should update. I'm on version 1.03.3 and don't see a letter. Thanks. Link to comment Share on other sites More sharing options...
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