Salty_McHaggis Posted January 16, 2017 Posted January 16, 2017 I have R1 debug version 1.03.3 running on rb-951g-2hnd. I would like to upgrade if possible. Remote Tech support enabled. Thank you for your time.
Administrators Netduma Fraser Posted January 16, 2017 Author Administrators Posted January 16, 2017 Still on v1.03.3 We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. Hi I'm on version R1 debug version 1.03.3 running on rb-951g-2hnd and I've tickedthe appropriate boxes to allow an upgrade. We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. I have R1 debug version 1.03.3 running on rb-951g-2hnd. I would like to upgrade if possible. Remote Tech support enabled. Thank you for your time. You're good to go. Please do not reboot before upgrading.
Wyrelander Posted January 16, 2017 Posted January 16, 2017 Set the NetDuma device in the DMZ, there's no Port Forwarding setup and I've disabled the UPnP.remote access is enable on both routers, but no static routing setup.
Rexen Posted January 17, 2017 Posted January 17, 2017 We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. Hi Fraser ISP modem now has R1 IP in the DMZ (not previously) uPnP disabled (not previously) Port Forwarding rules disabled (not previously) Remote support checked in R1 Misc Setting (has always been enabled) Cheers Rexen
Administrators Netduma Fraser Posted January 17, 2017 Author Administrators Posted January 17, 2017 Set the NetDuma device in the DMZ, there's no Port Forwarding setup and I've disabled the UPnP. remote access is enable on both routers, but no static routing setup. You're good to go. Please do not reboot before upgrading. Hi Fraser ISP modem now has R1 IP in the DMZ (not previously) uPnP disabled (not previously) Port Forwarding rules disabled (not previously) Remote support checked in R1 Misc Setting (has always been enabled) Cheers Rexen We couldn't access your router. Did you put the WAN IP from device manager into the DMZ or the 192.168.88.1 IP? It needs to be the WAN IP.
lcammo Posted January 17, 2017 Posted January 17, 2017 Need a hand upgrading Version info: "R1 debug version 1.03.3 running on rb-951g-2hnd . "
Administrators Netduma Fraser Posted January 18, 2017 Author Administrators Posted January 18, 2017 Need a hand upgrading Version info: "R1 debug version 1.03.3 running on rb-951g-2hnd . " We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous.
bowserpunch Posted January 18, 2017 Posted January 18, 2017 Hello, I am on: R1 debug version 1.03.3 running on rb-951g-2hnd .
lcammo Posted January 18, 2017 Posted January 18, 2017 We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. Can you connect now?
Administrators Netduma Fraser Posted January 19, 2017 Author Administrators Posted January 19, 2017 Hello, I am on: R1 debug version 1.03.3 running on rb-951g-2hnd . We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. Can you connect now? You're good to go. Please do not reboot your router before upgrading.
bowserpunch Posted January 19, 2017 Posted January 19, 2017 We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. Make sure the what is huh?
bowserpunch Posted January 19, 2017 Posted January 19, 2017 I turned UPnP off. I don't think I've ever enabled port forwarding, not seeing an option for it. No idea how to set the R1 WAN IP in DMZ on my ISP hub (I tie my Netduma directly into the ONT box in the garage for Verizon FiOS/Frontier Fiber Optic Internet so the R1 is my primary router). I don't see a DMZ option on the Netduma. Remote access is ticked.
Administrators Netduma Fraser Posted January 19, 2017 Author Administrators Posted January 19, 2017 I think you're fine, looks like your IP changes frequently so will check again when we can. Please post back if your IP changes.
Rexen Posted January 20, 2017 Posted January 20, 2017 You're good to go. Please do not reboot before upgrading. We couldn't access your router. Did you put the WAN IP from device manager into the DMZ or the 192.168.88.1 IP? It needs to be the WAN IP. Yeah I put the R1 WAN IP in the ISP router DMZ
Netduma Staff Netduma Jack Posted January 20, 2017 Netduma Staff Posted January 20, 2017 Yeah I put the R1 WAN IP in the ISP router DMZ Please port forward 1024-65000 to the R1 and remove the R1 from the DMZ.
Poison.Ivy Posted January 21, 2017 Posted January 21, 2017 I'm on 1.03.3 rb-951g-2hnd. Can I upgrade?
mdotashford Posted January 21, 2017 Posted January 21, 2017 Hello I am on ver 1.03.3 and would like assistance updating. Thank you
mdotashford Posted January 21, 2017 Posted January 21, 2017 full version info: R1 debug version 1.03.3 running on rb-951g-2hnd. Can I upgrade? Thank you
Rell86 Posted January 22, 2017 Posted January 22, 2017 I'm running 1.03.3, need upgrade. Help please.
jakeylube95 Posted January 23, 2017 Posted January 23, 2017 Hello, I was wondering if I should update. I'm on version 1.03.3 and don't see a letter. Thanks.
Administrators Netduma Fraser Posted January 23, 2017 Author Administrators Posted January 23, 2017 I'm on 1.03.3 rb-951g-2hnd. Can I upgrade? You're good to go. Please do not reboot before upgrading. I'm running 1.03.3, need upgrade. Help please. We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. Never mind. Did the upgrade..no issues Would not recommend doing that in future. You could have bricked your router & would have had to pay to ship it back to be fixed. Hello, I was wondering if I should update. I'm on version 1.03.3 and don't see a letter. Thanks. I've PM'd you.
Datping! Posted January 25, 2017 Posted January 25, 2017 I'd like to upgrade to the latest version, I'm running quite an old one from the looks - R1 debug version 1.03.4 running on rb-951g-2hnd
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