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Netduma upgrade (v 1.03.6j - Original Firmware)

Netduma Fraser

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Alkalized

Alkalized

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I am on an older version than 1.03.5 and have remote support ticked (found in >settings >miscellaneous) and I want to upgrade.

 

Edit: Has my router been addressed yet? 

 

Edit: Hi! Can you provide a timeline of when you believe you'll be able to service my router? Don't want to keep bugging you guys. Thanks!

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MikeTHIS

MikeTHIS

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Looking like I need to factory restore again.

 

My speeds are like 3/4 of what they should be again. Also looks like I lost some settings, and something got renamed some random name (description of a rule)

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Netduma Fraser

Netduma Fraser

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i am on 1.03.3 and am in need of an upgrade please and thank you

 

We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous.

 

Hi, 1.03.3 here. Please upgrade my router, remote support is enabled.

 

tia

 

I will PM you.

 

Hi Fraser,

 

I'm afraid I have rebooted the router in the last few days. If the router could be upgraded in the next couple of days that would be ideal.

 

We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous.

 

hi im on a older version and need to update, i have remote access allowed....... all sorted now thanks.

 

We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous.

 

I am on an older version than 1.03.5 and have remote support ticked (found in >settings >miscellaneous) and I want to upgrade.

 

Edit: Has my router been addressed yet? 

 

Edit: Hi! Can you provide a timeline of when you believe you'll be able to service my router? Don't want to keep bugging you guys. Thanks!

 

I will PM you.

 

I have a version 1.03.3 and I want to upgrade. I have enabled Netduma tech remote access.

 

Edit: Currently having network blackout. Will update this when restored by ISP.

 

Edit: Back online, everything ready for upgrade again.

 

You're good to go. Please do not reboot before upgrading.

 

Hi guys,

 

Many thanks for the help already!

 

I am on R1 debug version 1.03.4 running on rb-951g-2hnd 

 

I've ticked remote support access. Let me know if you need anything else from me.

 

Thanks again

 

james

 

You're good to go. Please do not reboot before upgrading.

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Netduma Fraser

Netduma Fraser

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Looking like I need to factory restore again.

 

My speeds are like 3/4 of what they should be again. Also looks like I lost some settings, and something got renamed some random name (description of a rule)

 

Can you make a post in the General Support section please as this is just for upgrades. 

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Obscene Beard

Obscene Beard

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We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub.

 

I'm using a fixed wireless ISP. I contacted them about you guys not being able to access my router remotely and they said it's probably because their firewall blocked you. Is there anything else I can do?

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Netduma Fraser

Netduma Fraser

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Hi, Im running R1 debug 1.03.3 rb-951g-2hnd

 

 

Remote support is ticked. Thanks.

 

We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous.

 

I'm using a fixed wireless ISP. I contacted them about you guys not being able to access my router remotely and they said it's probably because their firewall blocked you. Is there anything else I can do?

 

I will PM you.

 

i need help upgrading my net duma

 

You're good to go. Please do not reboot before upgrading.

 

Hey guys. looking to upgrade my netduma. im on 1.03.4

Thanks

 

You're good to go. Please do not reboot before upgrading.

 

 

Hi,

 

My R1 is in the DMZ & I would like to update to the latest firmware.

 

I'm currently running 1.03.3

 

 

You're good to go. Please do not reboot before upgrading.

 

Hello, you know already that I can do update?

 

You're good to go. Please do not reboot before upgrading.

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JackalJake

JackalJake

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Trying this again. R1 debug version 1.03.3 running on rb-951g-2hnd

 

-The R1 WAN IP is set in the DMZ of my ISP modem/router

-UPnP & Port forwarding is now disabled in my ISP modem/router

-Remote access is checked in the R1 misc settings

 

Thanks

We could not access your router. Please port forward 1024 - 60,000 TCP from the ISP hub to the R1 or post in the 1 on 1 section and I can have a look to try and make you accessible.

 

 

I moved and have a different service provider and modem so I would like to try this again. All the settings above are set the same except I port forwarded TCP 1024-60000 to the R1 from the isp modem/router. Funny thing is that when I go to say, the Host Filtering page on the R1, it just keeps trying to load and nothing comes up. I tried a factory reset and it does the same thing. Could there possibly be a problem with the router preventing access? If so, I can ship it back to you.

 

Thanks,

Jack

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Netduma Fraser

Netduma Fraser

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Hello.  Requesting upgrade.  Current ver. is 1.03.3

 

We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous.

 

I moved and have a different service provider and modem so I would like to try this again. All the settings above are set the same except I port forwarded TCP 1024-60000 to the R1 from the isp modem/router. Funny thing is that when I go to say, the Host Filtering page on the R1, it just keeps trying to load and nothing comes up. I tried a factory reset and it does the same thing. Could there possibly be a problem with the router preventing access? If so, I can ship it back to you.

 

Thanks,

Jack

 

Couldn't access it again, can you post in the 1 on 1 section with dates/times you're available please & I'll take a look.

 

How do I upgrade from 1.03.3?

 

We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous.

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