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Problem with Netduma


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Posted

Hi chaps, had my router for almost a week, got up this morning, and can't get online. There is a yellow exclamation mark on the internet icon at bottom of desktop. Can't explain it, any ideas?

 

Thanks in advance.

Baz.

Posted

First test with your ISP router only does that work?

 

When connected via both can you get to the Netduma's GUI (192.168.88.1)?

 

If so try a misc settings reboot, if that fails turn off both routers turn on the first wait 30sec's to a 1 min then turn on the Netduma and wait for up to a min and re test.

Posted

What is your first routers make and model?

 

Are you connected from your first router to the port one POE with the provided Cat6 red cable?

 

If yes have you tried another Ethernet cable from ISP to Netduma port one POE?

 

Have you then turned off both routers and booted them back up RE: my other post?

Posted

Hi, its the sky sr102, black router. Not really noticed a lot of difference playing games on xb1 either. I have followed everything, realise its a hit and miss to get it right, but for this to happen has annoyed me.

Thanks.

Posted

Rebooted the sky router, and followed the settings again.

Thanks Zennon, all OK now, not sure why it happened.

Still on the fence about this router, played a lot of games of bops3, can't see much of a difference in the bad hitmarking.

Although, noticed my nat type is now open, and wasn't before.

 

Thanks again.

Posted

Thanks Iain, i had some good games last night (bops3 xb1). But i already followed the fine tuning page previously. Seems to be hit and miss at mo. 

Cheers, appreciate the quick responses.

Posted

Can we see a Network Diagnostic test from the Netduma at peak times so dinner time onwards at night to rule out ISP Congestion/Contention as the lag factor.

Posted

Can we see a Network Diagnostic test from the Netduma at peak times so dinner time onwards at night to rule out ISP Congestion/Contention as the lag factor.

Ping Diagnostics? Sorry, just seen your comment Zennon.

 

Thank you.

Posted

Picture attached. Don't look good.

 

My internet speed is 38 down and 9 up.

 

Thanks in advance.

You have to click on more reply options to attach a photo

Posted

You haven't shown the full test but going by the stats the are all exceptional, you will have to do another test at peak times when there is high use from other users of your ISP in your area but things are looking good in that test.

 

Have you reset the device priority? if not please do.

Posted

Hi Zennon, i will take pics of everything later about 6 ish, i think this need to be set up properly by someone on board, done everything as asked so far.

 

Cheers.

 

Baz.

Posted

Hi, pics attached, hopefully this is what you was after. Tested while playing bops3 xb1, but obviously disconnects while testing.

 

Thanks again.

 

Baz.

post-5743-0-36653400-1451835508_thumb.jpg

post-5743-0-46354200-1451835519_thumb.jpg

Posted

Sweet jesus those are some fine looking numbers.I am jealous,I go from min 20 to max of 65.

 

Which will cause a person to be extremely pissed at a video game... :D

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