Netduma Liam

No worries, always best to have the XR at the top anyways.

Like this: Modem -> Zen Router -> VOIP phone system -> XR1000 -> Connected Devices

Sure, but presumably you can just leave the phone connected to the router they provide you, then have all other devices on the network connected to the DumaOS router? Or am I misunderstanding something here? Presumably you had a modem connected above the R1/R2 right? I guess it depends on whether Zen provide a router/modem combo or two separate devices.

Who's offering the service? It'd be interesting to look into it a little further.

¿Cómo tienes configurado QoS? ¿A qué velocidad de red está configurada? ¿Cuáles son las velocidades que caen desde y hacia?

Yeah it's been added to our roadmap so it's definitely something we'll be considering. An equally good point, it's always best to start fresh.

Probé agregando estas dos listas en el R2 y funciona bien, así que le pasaré esto al equipo y veremos si podemos reproducirlo en el R1. Te haré saber tan pronto como pueda si hemos podido replicarlo. Mientras tanto, intente copiar y pegar todas las URL en un archivo .txt y cárguelas como un archivo en su lugar.

OK sure, thanks for letting me know. If this happens again, please do let us know.

Where are you measuring these speeds? Is this from Connection Benchmark? If so please test a third-party speedtest as I believe that's a Connection Benchmark bug.

That's bizarre. What time approximately did you experience this issue? Are you playing on Wi-Fi? If so could you make sure the channels are set to 'Automatic' then let me know if that resolve the issue?

That's just showing that your PlayStation is currently offline, that isn't the reason you're having issues. Are these the speeds you expect to get from your ISP? If so please update these in DumaOS by going to the three-dot menu in the top right -> Advanced -> Bandwidth speeds. That's going to make QoS work a lot better.

That looks pretty good, did you try adjusting the percentages in Congestion Control 5% at a time? Are these the best results you landed at or is this the result of your first PingPlotter test?

Good advice from Newfie, please complete the steps he mentioned above! You can see if the upgrade was successful by checking the firmware version in the top right of the interface, it should now read 3.0.394.

It won't turn off during a reset. Are you now able to connect to the R2 Wi-Fi network and complete the setup wizard?

OK, could you please do the following: Unplug the WAN cable from the R2 (the blue port) Hold the reset pin on the back of the R2 for thirty seconds Wait 5-10 minutes If it hasn't already, connect your laptop to the R2 via either wired or Wi-Fi Got 192.168.77.1 from an incognito window in Chrome and complete the setup wizard again, make sure the WAN cable remains unplugged. That should allow you to get to the interface normally, after that connect the WAN cable and reboot the R2.

OK great, so we know the cabling is correct. What also won't be helping here is that DumaOS isn't yet optimised for Safari, which I believe you are using. Could you please instead open a Chrome browser and go to 192.168.77.1 in the browser. Complete the setup wizard from here, skipping the WAN setup as I mentioned previously.

Welcome to the forum! The first thing to do is to complete the setup. On the screen you show in your first screenshot, please click 'WAN Setup' then 'Skip' and you can complete the setup wizard. Once completed and you're in the interface, give the R2 a quick reboot, that may resolve the issue. If that doesn't resolve the issue, can you confirm that the R2 is connected to one of the LAN ports on the back of the ISP router? It may be easier to provide a picture to confirm this, though I would think that your ISP would've also confirmed this was correct when you spoke to them.

We're still working on it, are you still able to use the config files manually? Thanks for your patience.

That's a good suggestion and it's already on our roadmap so it's certainly something we're looking into in future.

Welcome to the forum! Are you holding the reset pin for at least 30 seconds, then leaving the R2 a few minutes to reset? If so, you might just need to clear your browsers cache when accessing the interface again.

We have a list of games we need to test and capture, then run through some internal tools to see if we can identify it's traffic. We're working through this list and I've added DBD to it.

As far as I'm aware there isn't another way to do that. You could experiment with using a VPN, but that'll likely result in much higher ping.

How do you mean exactly? To play on servers outside of the the region you're located in? This is possible with Geo-filter, though if your ping is too high (i.e. the server is too far away) you'll probably find you're not able to get in to a game.

Did you factory reset after installing the upgrade? Could you confirm that you're now upgraded to version 2.3.2.130?

It's possible they're not located properly in Geo-filter. We'd need to test it and add proper support for it, as clearly it's not working great at the moment. I'll message the team and ask them to do this.