jmoorect1979

That's great to hear, thanks for the update!

@Netduma FraserGood news! The ping optimizer and speed test are working! Just wanted to share this with you to hopefully help see why it works with this update vs others. Thank you again!

Thank you very much! I'll let you know how it goes! Sorry it took so long to respond, I normally get notifications when a reply happens and I didn't  for some reason. Have an awesome day!

I've given you Early Access where it should be improved on the firmware there but I believe we're actually in the process of rewriting the feature.
https://forum.netduma.com/forum/151-netduma-r3-early-access/

That's odd, I'll have to check with the team, it was there previously. In the meantime add your PC as a device and that will prioritize the PC and therefore the game when playing.

Thank you very much! I really hope this can happen!

I will do my best to watch the network activity next time I see the heavy unknown usage. Thank you!

It's nothing to worry about, it just means that the router incorrectly identified traffic as TikTok - we know of a couple of things causing this and there will be a DPI cloud out soon which will improve it.
If you could check in Network Activity if you notice the high unknown traffic that will help us identify

I think that worked, thanks guys!

Thank you very much, I'll give that a try!

Thank you very much, I'll give that a try!

Click on this link and then download the R3 latest firmware which is V4.0.23 https://forum.netduma.com/forum/106-latest-firmwares/
Once you have download the firmware from the main R3 Page click on the three lines in the top left hand corner scroll down to trouble shooting and then select upload firmware.
If the update doesn't work the first time for you. Reboot your R3 and then follow the above steps and it should update fine.

I think that worked, thanks guys!

I think that worked, thanks guys!

Exactly as above!

You can delete offline devices in Device Manager by clicking on the 3 button menu then Delete Offline Devices. You can also change the names for your devices in Device Manager so you can keep track of them easier

@Netduma Fraserthank you for staying in the conversation and helping us. I'm looking forward to future updates! 

@Netduma Fraserthank you for staying in the conversation and helping us. I'm looking forward to future updates! 

Darkness, this isn't an issue of not recognizing a specific game. The software is supposed to recognize when any game is being played and prioritize that. And it doesn't explain why for me that "streaming" is highlighted when I'm playing a game instead of gaming. 

Thanks @Netduma Fraser. I appreciate the feedback and help!

We'll get that added. As it's based on DPI, if the router thinks RL traffic looks like something it will then prioritize on that basis so either a misclassification by us or it shares some similar patterns but we'll get that resolved. You can always get around it by prioritizing the device instead.

If it's server based you can't control who joins the servers, if it's P2P then yes you can restrict the players

Darkness, this isn't an issue of not recognizing a specific game. The software is supposed to recognize when any game is being played and prioritize that. And it doesn't explain why for me that "streaming" is highlighted when I'm playing a game instead of gaming. 

Man that's unfortunate. I haven't had any issues like yours with thr wifi, and this isn't a deal breaker for me. I am able to set the congestion control which does help, but I'm hopeful they recognize the issues and find fixes for em. Netduma is still the only software like it that helps with gaming so ima stick it out. I hope things get better on your end.

Dude same here I removed gaming and tried adding Cod Series instead on activities and a few other games it works for about maybe Five minutes and then says offline even though I’m playing the dang game same if I add my console on devices not to mention steady ping barely even works this makes me wanna return the damn thing already regretting buying the R3 and ping optimizer when running a test fails and then says error and disables my Wi-Fi which I understand is normal when running a test but when it fails and the Wi-Fi goes out and have to reboot my router is irritating