When I moved to BT from Virgin Media I was looking for quality gaming and stability rather than bandwidth, so I went for the basic 50/10 Infinity package. I just opened this today and it seems like I'm eligible for a free upgrade to their 76Mb package. I've got a couple of questions for anyone more clued up than me.
1. My Smart Hub's current max data rates are 65/29Mb while I pay for a guaranteed 50/10 (I receive 52/10). How is this speed boost enabled? Do I need new firmware? Or will I never be able to receive 76Mb because 65Mb is the absolute maximum? I'm fairly sure my entering my postcode into their availability checker showed I could get Infinity 2 though.
2. Assuming I can get this boost, does that include the higher upload bandwidth of up to 18Mb too? I'm not too bothered about download - although I'd be grateful for any freebie of course - but the upload boost could really come in handy.
Any knowledge you could share with me would be greatly appreciated, cheers
Edit: I just checked their checker and I am indeed eligible for up to 76Mb. Does this mean the 65/29Mb caps apply only to my 52/10Mb package, or can this be increased to accommodate Infinity 2 as I'm currently on Infinity 1?
I actually just received my first firmware update for a long time, but my max data rates haven't changed. I'm a bit stumped lol