Netduma Fraser

Add Zoom/Teams as a priority for SmartBOOST, does that then resolve the issue for her?

Could you clarify exactly? To force servers you need to do the following: It's essential the Geo-Filter is enabled before the game client (e.g. Steam etc) if on PC or platform (e.g. Xbox, PlayStation) or the game have been launched. If you change Geo-Filter settings when you're on the game then you will need to restart the game for those changes to take effect, otherwise it will use the previous Geo-Filter settings and appear not to be working. For settings ensure Ping Assist and Geo-Latency are disabled in the Geo-Filter menu that can be found by clicking ⋮ in the top right hand corner of the page and go to Settings. Strict Mode should also be enabled, it is enabled by default so if you haven't disabled it you can ignore it. If you have disabled it or want to check it can be found in the same Settings menu as above or in Settings > Troubleshooting > Advanced > Developer Options depending on your firmware version. Fast Search should also be disabled which it is by default so can be ignored if you haven't changed it, otherwise this can be found in the same place.

Added https://forum.netduma.com/forum/144-netduma-r2-early-access/

The later versions do not have it available, there was an issue with it that meant it had to be removed. It is very unlikely there will be an update at this point to bring it back

Good to hear you got it sorted - we will need to update the app to account for the new update, we're working on it

As above - hold the reset button for 30 seconds, release, wait 4 minutes then access, if needed use admin / password to login and then you'll be able to set new credentials in the setup wizard.

It will accept it but you will need the DNS from them also. I can't say for certain if it will work, I haven't seen anyone mention setting their static IP in WAN Settings before and I don't have the capability to test it and I don't know when the last time it may have been tested specifically was.

It does work with the game but it is an older game so the amount of servers available may be reduced therefore I can't give you any guarantee that you will be able to force any specific servers/regions

I've responded to your topic

That's great thank you very much, I'll pass it on to the team

Yes you can use it - download it and upload it to the router manually instead We're aware of that saving issue, that will be fixed Great to hear and thanks for the kind words!

What do you mean by advanced mode for the Geo-Filter - there isn't one. Yes you could prioritize the PC in addition to the game. Enter the speeds you pay for as your speeds will fluctuate so it's likely you get somewhere between what you're seeing and what you pay for. What is the average ping you're seeing on the Geo-Filter? The bandwidth reservation is unnecessary though.

Great to hear that, glad that sorted it and yes we've updated and changed 1510 to be the public version

I'm good thanks, how are you? Well it does add ping so if your ping is already very stable then you would be adding ping unnecessarily potentially making your connection worse but try with/without and see what works best for you

You don't need the static IP in WAN Settings, you'll just receive the IP from the provider so it'll work just fine!