Netduma Fraser

Okay so speedtest.net results look like they're where they should be so that's good. Now re-enable QoS, keep Congestion Control at 100% & Never. Reset bandwidth allocation - click the button anyway even if its equal. Ensure share excess is enabled for Bandwidth Allocation in its menu (it is by default). Ensure you don't have any manual rules added to Traffic Prioritization. Then do speedtest.net again, what speeds do you get?

Its like the normal filtering, servers inside your radius are allowed, outside are blocked but it just does it using a different approach. It can also help to prevent any cases where on games where the game ends and you can just stay in while it puts you into another sometimes you can get kicked to the lobby if it would be outside your radius usually but instead it would keep you in. So sometimes you can get games outside your radius if the game is persistent in wanting to put you in it.

Well that's great to hear! Do keep us updated!

The only other thing I can think of that you may or may not be using is Armor, if you have it enabled then disable it please. Also no devices have been connected back to the V Hub now its out of modem mode right? As that would negatively impact the speeds through the XR.

Hi.... So I did everything. I connected everything to the Netduma R3. I solved the streaming problem; previously I couldn't watch movies in 4K. I set the TV to 4-star property with generic web application and maximum priority with 5 stars to the console. I connected with the console and when I go into the geo filter to see the ping for the game eFootball it always gives me 61 / 67 ms (Paris or Frankfurt server). If I instead set the game to FIFA 25 on the ping map screen, I can see servers with 56 ms (always Frankfurt or Milan). But can I choose a different server than the one for eFootball, considering that the ping is lower? Thanks for the reply. Great to hear that! They're not the same servers so your routing to them may be different even being in the same location or they may be setup differently, be under less load etc which allows you to ping better to them. So it doesn't matter if one game shows you a better ping than another, you'll only be able to get the ping you get to the servers the game you play provides. Did you connect the console direct to the TP Link to check the ping you're seeing in game so we can get a baseline of what is possible?

Upgrade to this version please and see if it continues https://forum.netduma.com/topic/60946-new-r3-firmware-dumaos-401147/

Just to double check, are you doing all these tests via WiFi? What are you getting via ethernet?

What are you seeing on speedtest.net out of interest? With QoS disabled there isn't really much else that would effect the speed. Have you changed any other settings than what you've mentioned so far since the reset prior to testing?

You need to click the icon top left of the Congestion Control panel and there is an option that disables QoS fully

So for the Virgin hub they may have made improvements but in the past I've found modem mode to be a bit finicky. I'd suggest taking it out of modem mode then it will give the XR an IP address that you can find on the V Hub in the devices section or the same IP will show on the XR System Information page as the WAN IP in the Status box. Then put that IP in the DMZ option on the V Hub - it may be in security settings. Disable QoS in the Congestion Control menu fully and then re-test the speed.

The only differences between the two are security fixes so there should not be any difference to how the versions perform, they're usually quite small so I'd be very surprised if it is the cause of the issue. The DumaOS version hasn't been touched between versions either. I don't think there will be any more updates planned unfortunately. Has QoS been fully disabled where it actually prevents you changing options on the QoS page? The DumaOS version from the beta is the one that's in the public updates now so you're all good on that front. What is the model of the modem/router the XR is connected to and how have you set that to ensure all traffic flows to the XR? E.g XR in its DMZ, modem/bridge mode Are ALL devices connected to the XR or do you still have some connected to the ISP router?

Call of Duty covers Warzone also, we made the decision to roll it into the one option as the server locations are the same. We did update Heatmap but they made changes and it became out of date again very quickly, we'll push another cloud update to resolve it and hopefully it'll last longer than a day this time before they make changes. Ping Heatmap and the Geo-Filter are completely separate features, one does not impact the other. Ping Heatmap has a pre-compiled list of servers it pings. The Geo-Filter only shows active connections so the Heatmap server list does not impact any active connections. So whatever you may be seeing with the Geo-Filter is not related, please let us know what the issue specifically is.

Yes it's likely but maybe we can boost it a little. You'll never get above 1Gbps on the R2 or the R3 for that matter as the ports are limited to 1Gbps.

Good response above - it's one of those suggestions that float about the internet but in reality won't make a difference and if it does then it's almost certainly a placebo

You own the R3 so you're on DumaOS 4 MTU is specific to your connection, you would need to test it to see what values you can use without getting fragmentation. Might be worth a switch back or testing others to see if they might be any better. Again I doubt these things will make a difference but worth a try