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Post your Internet Diagnosis results


Guest Netduma Luke

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Ok for a start I have had my Netduma for 3 nights of playing (COD AW on a PC). First two nights, awesomeness.

Today I upgraded to .7  was having issues connecting to games, but started asking other players and they were having issues as well.  So tonight (night 3) could be an off night.

There was lag in game but I thought it was the other players, I was still killing them.

Got off the game and its about 1:45 am EST here and ran the PING Test.  And it does not look good. So yeah I would love help but it could be a current issue with my connection. So I will try again in the morning.

 

i-9Z5XKQ5-L.png

 

 

For reference here was a test I did on pingtest.net 3 days ago.  I think something may be going on with my ISP tonight. 

 

i-BBQDS5Z-L.png

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Guest Netduma_Iain

Elikenui: I think your connection is actually fine, that is probably because you're in Hawaii the nearest google is West Coast. Everything else looks good!

 

Alpha TG: This is starting to confirm my suspicions even more, people in NYC have been having issues for a week. I can't  believe that google is not near you in NYC. So I reckon something is up with that area or that ISP.  The great Dansby is in Brookyln with Verizon and having issues as well. Can you call them and tell them the result please. I recommend ignoring speedtest results. 

 

Rab X2: Looks good to me

 

BLCUSF: Something is very very wrong with your connection, I'd recommend calling your ISP

 

Luaksz: Nice one!

 

AFF: Good connection mate

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Any suggestions will be greatly appreciated.  This jitter is going to be the bane of my existence. No IPV6 or VPN enabled currently.  
 

Ping-Exceptional

Jitter-Bad

Spikes - Good

Packet Loss - No Loss

 

Ping

PING 8.8.8.8 (8.8.8.8): 56 data bytes

64 bytes from 8.8.8.8: seq=0 ttl=58 time=13.139 ms

64 bytes from 8.8.8.8: seq=1 ttl=58 time=11.914 ms

64 bytes from 8.8.8.8: seq=2 ttl=58 time=11.553 ms

64 bytes from 8.8.8.8: seq=3 ttl=58 time=11.340 ms

64 bytes from 8.8.8.8: seq=4 ttl=58 time=13.222 ms

64 bytes from 8.8.8.8: seq=5 ttl=58 time=11.332 ms

64 bytes from 8.8.8.8: seq=6 ttl=58 time=27.124 ms

64 bytes from 8.8.8.8: seq=7 ttl=58 time=11.822 ms

64 bytes from 8.8.8.8: seq=8 ttl=58 time=27.383 ms

64 bytes from 8.8.8.8: seq=9 ttl=58 time=10.305 ms

64 bytes from 8.8.8.8: seq=10 ttl=58 time=11.033 ms

64 bytes from 8.8.8.8: seq=11 ttl=58 time=11.761 ms

64 bytes from 8.8.8.8: seq=12 ttl=58 time=11.714 ms

64 bytes from 8.8.8.8: seq=13 ttl=58 time=10.503 ms

64 bytes from 8.8.8.8: seq=14 ttl=58 time=12.023 ms

64 bytes from 8.8.8.8: seq=15 ttl=58 time=10.273 ms

64 bytes from 8.8.8.8: seq=16 ttl=58 time=11.732 ms

64 bytes from 8.8.8.8: seq=17 ttl=58 time=10.635 ms

64 bytes from 8.8.8.8: seq=18 ttl=58 time=11.216 ms

64 bytes from 8.8.8.8: seq=19 ttl=58 time=10.437 ms

 

--- 8.8.8.8 ping statistics ---

20 packets transmitted, 20 packets received, 0% packet loss

round-trip min/avg/max = 10.273/13.023/27.383 ms

Trace

traceroute to 8.8.8.8 (8.8.8.8), 30 hops max, 38 byte packets

1 50.160.250.1 33.729 ms 29.000 ms 29.621 ms

2 68.85.32.137 10.622 ms 9.637 ms 10.019 ms

3 68.85.172.69 12.346 ms 68.85.111.177 14.417 ms 68.85.172.69 10.706 ms

4 4.68.71.45 10.382 ms 12.666 ms 12.343 ms

5 4.69.150.161 16.828 ms 4.69.150.193 11.073 ms 4.69.150.161 11.277 ms

6 4.68.70.190 12.676 ms 10.963 ms 11.683 ms

7 209.85.241.49 13.158 ms 209.85.248.97 14.976 ms 27.013 ms

8 66.249.95.101 11.626 ms 66.249.94.147 12.377 ms 216.239.46.165 11.892 ms

9 8.8.8.8 24.129 ms 39.330 ms 61.778 ms

(ISP: Comcast)
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OK so after playing cod all night till I could only connect to Seattle server (opposite side of the country)I was getting bad results from the test. Now I'm up nice and early deciding to run it again and got very different results.......

I really am really confused as to three or four hours later my ping results are less than 23ms instead of 60 to 80ms

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OK so after playing cod all night till I could only connect to Seattle server (opposite side of the country)I was getting bad results from the test. Now I'm up nice and early deciding to run it again and got very different results.......

I really am really confused as to three or four hours later my ping results are less than 23ms instead of 60 to 80ms

post-583-0-09283000-1422622964_thumb.jpg

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Guest Netduma_Iain

Buck Nasty

 

Looking at your results make me think my jitter parameters are two strict. Because you're jitter is fine you're suffering from slight spiking. I'll make sure to tweak the parameters a tad. There is nothing we can do about the spiking its an issue with your ISP. But tbh its really not that bad, they will probably not do anything about it.

 

Buck you have an amazing ping, so even with the occasional spike your ping is still great. So I wouldn't worry about it. 

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Guest Netduma_Iain

Alpha TG,

 

Your mentioning two different points here:

  1. Connecting across the country(were they dotted circles?)
  2. Having internet diagnosis

The explanation for part 2 is something went wrong with your Internet last night. I don't know about US but I've noticed my ISP seems to works late at night(prime gaming time :)) that probably explains what happened. 

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Ok, woke up this morning and I still had the same issue, called my ISP (Comcast) they could not see any issues. They were dispatching a tech to my home. I decided to see if I could get my Netduma out of the equation (as well as my other routers) as that's what the Tech would do. But before that I reset my ISP Modem and my Netduma.

Did the test again, and all is back to normal.  The issue did seem to start after the upgrade of the Netduma as I had a game or two prior to the upgrade.  So maybe I just needed to do a powerdown/power up of the router.

 

 

Here is my new ping stat!

 

i-dx5n3Km-L.png

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