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No server location on geo map when select CALL OF DUTY WARZONE in Australia


BOZ-828er
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Geo map not displaying CALL OFF DUTY SERVERS at all on the geo and ping map in Australia as of 3 days ago,, I've factory reset and forced updates but still no change,,, ps4 network  says its working and checking call of duty servers by Google search says they are are up and running, so I am now assuming its within dumaos is why its not showing,,, COULD SOMEONE HELP CLEAR THIS UP FOR ME PLEASE..

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I did untill 3 days ago it was all working, the router spontaneously rebooted and i went to play warzone and the heat map pings say (N/Ams) game on or not - console on or not - it does not make a difference what i do it is the same result,,,, I did check the heat map again a little bit ago for server pings and now there are only like 2 servers - 1 in California and the other in Japan,,,,,, NSW 1, NSW 2, NSW 3 AND AN UNKNOWN SERVER used to show every time you ping call of duty warzone and it just looks non existing by showing (N/Ams)

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Same issue after season 2 update with other servers not showing/connecting in wz , can get mp matches in those regions as its p2p not dedicated servers, duma guys need to figure out what’s wrong and push out an update 👍

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1 hour ago, BOZ-828er said:

I did untill 3 days ago it was all working, the router spontaneously rebooted and i went to play warzone and the heat map pings say (N/Ams) game on or not - console on or not - it does not make a difference what i do it is the same result,,,, I did check the heat map again a little bit ago for server pings and now there are only like 2 servers - 1 in California and the other in Japan,,,,,, NSW 1, NSW 2, NSW 3 AND AN UNKNOWN SERVER used to show every time you ping call of duty warzone and it just looks non existing by showing (N/Ams)

OK, so the problem is purely servers not showing on Ping Heatmap? If that's the case, don't worry, that's a problem on our side and we're getting that fixed. Later on today, go to the three-line menu in the top left of the Ping Heatmap map and click 'Resync cloud'. If we've pushed the update by then, you'll start seeing servers appearing again.

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14 minutes ago, Netduma Liam said:

OK, so the problem is purely servers not showing on Ping Heatmap? If that's the case, don't worry, that's a problem on our side and we're getting that fixed. Later on today, go to the three-line menu in the top left of the Ping Heatmap map and click 'Resync cloud'. If we've pushed the update by then, you'll start seeing servers appearing again.

It’s not showing servers for both, geo and ping map. I’m having the same issue, the game servers are still active but geo ain’t picking them up when searching for a game. 

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3 minutes ago, MrBig1994 said:

It’s not showing servers for both, geo and ping map. I’m having the same issue, the game servers are still active but geo ain’t picking them up when searching for a game. 

So what's happening instead? Presumably you're never successfully able to get into a game? Are you seeing any icons on the map at all? Any 'Blocked' icons for example?

Edit: Apologies, I've just seen your other post on the topic again. We'll get Geo-filter updated today and that should resolve the problem.

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4.22 am and just checked the ping map and is all up and running as can now see servers,,, I guess you guys did not update the server IP address for war zone servers as I had to save new pings for them just now,,,, anyway,,,, thank you for taking care of it....

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9 minutes ago, BOZ-828er said:

4.22 am and just checked the ping map and is all up and running as can now see servers,,, I guess you guys did not update the server IP address for war zone servers as I had to save new pings for them just now,,,, anyway,,,, thank you for taking care of it....

We've put out a ping heatmap update today as well as an update for the XBL chat servers, more updates will come for the game but it requires a bit more testing to get it all sorted.

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On 2/20/2023 at 8:43 PM, Netduma Fraser said:

We've put out a ping heatmap update today as well as an update for the XBL chat servers, more updates will come for the game but it requires a bit more testing to get it all sorted.

What’s the update for the XBL chat servers and how does it work? Could you reply with details in my thread please Fraser?

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12 hours ago, K0NSPIRACY said:

What’s the update for the XBL chat servers and how does it work? Could you reply with details in my thread please Fraser?

I didn't do the testing myself but from what I've been told there were servers that needed to be whitelisted in order for it to work again properly, is it working for you now? (You may still need to add your friends to the allow list)

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11 minutes ago, Netduma Fraser said:

I didn't do the testing myself but from what I've been told there were servers that needed to be whitelisted in order for it to work again properly, is it working for you now? (You may still need to add your friends to the allow list)

I haven’t tested yet, but are we still talking about the long method of having to identify the XBL chat server and allowing both the server and friends before being able to communicate? As stated in my request thread, it would be so much easier if there was an option to simply “allow all” XBL chat servers without having to do this long winded and time consuming manual method which has always been hit and miss.

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15 minutes ago, K0NSPIRACY said:

I haven’t tested yet, but are we still talking about the long method of having to identify the XBL chat server and allowing both the server and friends before being able to communicate? As stated in my request thread, it would be so much easier if there was an option to simply “allow all” XBL chat servers without having to do this long winded and time consuming manual method which has always been hit and miss.

I responded in your other topic

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