Guest Netduma Luke Posted January 22, 2015 Share Posted January 22, 2015 I ordered my r1 1-10-15 and still haven't recieved it Have you checked its status on USPS? If you're not sure what your tracking id is let me know: https://www.usps.com/shipping/trackandconfirm.htm In theory it should arrive very soon as it seems to take about 7-8 business days to reach our US customers. Sometimes it can be longer if US customs are being particularly slow. Link to comment Share on other sites More sharing options...
Frontfree Posted January 22, 2015 Share Posted January 22, 2015 Yes luke I checked it, says departed usps facility I guess customs is the hold up. Thx for such quick reply! Link to comment Share on other sites More sharing options...
Bael21 Posted January 22, 2015 Share Posted January 22, 2015 Yes luke I checked it, says departed usps facility I guess customs is the hold up. Thx for such quick reply! How long did it sit in customs before the next "hop"? Mine has been sitting in Chicago since Monday. Link to comment Share on other sites More sharing options...
Jman Posted January 22, 2015 Share Posted January 22, 2015 Mine sat in Chicago for 5 days, it was also around Christmas time Link to comment Share on other sites More sharing options...
decimalator Posted January 22, 2015 Share Posted January 22, 2015 How long did it sit in customs before the next "hop"? Mine has been sitting in Chicago since Monday. Mine sat in San Francisco for several days, then went to Oakland, then back to San Francisco, then finally up to Portland. It will take time, but it will get here. Link to comment Share on other sites More sharing options...
MikeTHIS Posted January 22, 2015 Share Posted January 22, 2015 Ordered on 1/13, made it to NY on the 17th. It's now in NJ, on its way back to NY. Should see it in a day or two. Link to comment Share on other sites More sharing options...
MikeTHIS Posted January 25, 2015 Share Posted January 25, 2015 And I missed the delivery. Was about 100 miles away and didn't think it would be delivered today - just randomly checked and yep, no signature available. Lol Link to comment Share on other sites More sharing options...
Hammer37167 Posted January 26, 2015 Share Posted January 26, 2015 Mine to about 10 days to arrive in the states. You must sign for it so I then had to go to the post office to pick up but it is definitely worth the hassle. Hang in there guys, the Duma will be in your hands before long. Link to comment Share on other sites More sharing options...
MikeTHIS Posted January 26, 2015 Share Posted January 26, 2015 Just retrieved mine from the post office. If I can get my daughter to take a nap I'll set it up. It's going to be a long few days of gaming with the impending blizzard. Link to comment Share on other sites More sharing options...
Bael21 Posted January 27, 2015 Share Posted January 27, 2015 My router was delivered yesterday. Just to give you guys that are curious about transit times: 1/13 - Ordered 1/19 - Arrived in Customs (Chicago) 1/24 - Arrived at USPS Facility (Chicago) 1/26 - Delivered Link to comment Share on other sites More sharing options...
Guest Netduma Luke Posted January 27, 2015 Share Posted January 27, 2015 My router was delivered yesterday. Just to give you guys that are curious about transit times: 1/13 - Ordered 1/19 - Arrived in Customs (Chicago) 1/24 - Arrived at USPS Facility (Chicago) 1/26 - Delivered Thanks for sharing. I think that makes it 8 working days from dispatch (14th). We're moving to a new site very soon so we will make sure this is explicitly stated. Link to comment Share on other sites More sharing options...
BLCUSF Posted January 28, 2015 Share Posted January 28, 2015 Here is my ordered/delivery times. 1/19 - Ordered 1/27 - Delivered to me! Link to comment Share on other sites More sharing options...
Vance Posted January 29, 2015 Share Posted January 29, 2015 BLSUSF, I ordered mine on the same day as you and haven't even gotten any updates from Royal Mail or USPS, the website says Origin Post is Prearing Shiment. It's been like that for eight days. Honestly longer because USPS delivers on Saturdays as well. Consider yourself lucky. Link to comment Share on other sites More sharing options...
Knxwledge Posted February 6, 2015 Share Posted February 6, 2015 How long does it usually take for US Customs to hold the package? Mine has been there since Feb. 1st Link to comment Share on other sites More sharing options...
avim Posted February 6, 2015 Share Posted February 6, 2015 I'm posting here because I've been dying for this router to arrive in the Eastern US since I ordered it on 01/19. After a few recent mornings of being psyched out by my dreams "It's here! ... oh damn it, this is a dream, isn't it... " I've decided posting here might give me an outlet. USPS tracking is very odd. On Sunday January 25th it said "departed our [NY] facility" and I spent a week waiting for it to arrive, and then on Sunday Feb 1st it erased that and replaced the date with the 1st, so now it says it departed the facility on the 1st. I'm hoping it doesn't do that again on Sunday the 8th, part of some infinite loop. Link to comment Share on other sites More sharing options...
DrFishy Posted February 6, 2015 Share Posted February 6, 2015 How long does it usually take for US Customs to hold the package? Mine has been there since Feb. 1st No but seriously mine has been stuck at "processed through our sort facility in ISC Chicago" since the 31st, still no change in it's status, doesn't say it's in transit, nor that is has departed , hopefully you and me both don't have to wait much longer before they release our packages from whatever hell like place they stuck them in. Link to comment Share on other sites More sharing options...
Guest Netduma Luke Posted February 6, 2015 Share Posted February 6, 2015 How long does it usually take for US Customs to hold the package? Mine has been there since Feb. 1st Generally it's usually about 3-5 working days. End to end, it takes on average about 8 working days for the router to arrive at your door with customs being the biggest bottle neck. Hopefully you have it soon By the way - I assume you are basing this off the USPS site which says 'Origin post is preparing shipment' and on the Royal Mail is states that is has departed the UK? I'm posting here because I've been dying for this router to arrive in the Eastern US since I ordered it on 01/19. After a few recent mornings of being psyched out by my dreams "It's here! ... oh damn it, this is a dream, isn't it... " I've decided posting here might give me an outlet. USPS tracking is very odd. On Sunday January 25th it said "departed our [NY] facility" and I spent a week waiting for it to arrive, and then on Sunday Feb 1st it erased that and replaced the date with the 1st, so now it says it departed the facility on the 1st. I'm hoping it doesn't do that again on Sunday the 8th, part of some infinite loop. That is seriously odd. Give USPS a call and ask them wtf they're doing. We can call from our end but as the recipient you have a lot more power than us. Hopefully it will be there soon. Link to comment Share on other sites More sharing options...
Guest Netduma Luke Posted February 6, 2015 Share Posted February 6, 2015 No but seriously mine has been stuck at "processed through our sort facility in ISC Chicago" since the 31st, still no change in it's status That means it's through customs but USPS are being slow. They may have just forgotten to keep the tracking going or they have a backlog in Chicago. You might want to try calling them to ask what they're up to. Link to comment Share on other sites More sharing options...
DrFishy Posted February 6, 2015 Share Posted February 6, 2015 Yeah, guess if there's no change in it's status by next week I'll give them a ring. I just wish they had at least put it down as "in transit" to give me some small measure of hope , but nope. Link to comment Share on other sites More sharing options...
Vance Posted February 6, 2015 Share Posted February 6, 2015 DrFishy, i ordered mine on the 19th of January as well. My package has been in Chicago since Feb. 1st, we have to realize that they had a blizzard Monday morning I have called the USPS International Dept. (773-894-9030) today and we can just hope that we will recieve our package the first of next week. Link to comment Share on other sites More sharing options...
Jman Posted February 6, 2015 Share Posted February 6, 2015 Mine also was held for some time in Chicago around xmas time for about 5 extremely looonnngg days. Worth the wait Link to comment Share on other sites More sharing options...
DrFishy Posted February 8, 2015 Share Posted February 8, 2015 Yeah guessing a week or so of sitting time at ISC Chicago isn't anything out of the ordinary, was just paranoid after googling ISC Chicago and reading peoples nightmare stories hah But finally there's been a change in status: Feb 6 - Arrived at USPS Chicago IL Jan 31st - Processed through Sort Facility ISC Chicago IL So maybe if I'm lucky I'll get it Tuesday/Wednesday of next week. Link to comment Share on other sites More sharing options...
Vance Posted February 8, 2015 Share Posted February 8, 2015 I actually got mine yesterday, but i don't see a big difference. Link to comment Share on other sites More sharing options...
Guest Netduma Luke Posted February 8, 2015 Share Posted February 8, 2015 I actually got mine yesterday, but i don't see a big difference. Relieved it finally arrived! 1. What pings are you getting? 2. Are you the latest version of our software? Download here but please make sure you read the instructions carefully: http://forum.netduma.com/topic/742-7-beta/ This how to video may help you get an optimal setup: Link to comment Share on other sites More sharing options...
Knxwledge Posted February 9, 2015 Share Posted February 9, 2015 Finally had an update today February 8, 2015 , 3:45 pm Arrived at USPS Facility Should get mine tomorrow! Link to comment Share on other sites More sharing options...
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