Netduma R2 Packet loss and Ping spikes Wired and WiFi

[Netduma Fraser]

Is that how you usually have it, the TP upstream of the R2 or another router upstream? 

[morph1kx]

8 minutes ago, Netduma Fraser said:

Is that how you usually have it, the TP upstream of the R2 or another router upstream? 

usually r2 upstream. i tried either way

[Netduma Fraser]

If you disable QoS fully from the Congestion Control menu  and also disable the Geo-Filter do you still experience it?

[morph1kx]

10 hours ago, Netduma Fraser said:

If you disable QoS fully from the Congestion Control menu  and also disable the Geo-Filter do you still experience it?

Yes. Also i  Experience this lag spikes only with my replaced unit. Before replacement  this problem was not present

[Netduma Fraser]

Have you tried the Early Access firmware yet to see if that is more stable for you?

[morph1kx]

54 minutes ago, Netduma Fraser said:

Have you tried the Early Access firmware yet to see if that is more stable for you?

I tried latest beta firmware, no succes

[morph1kx]

Maybe i need a replacement? i just believe its not a server issue if i face exactly same situation in all multiplayer games

[morph1kx]

Here is the video of bf 5 on german servers. i get usually 35 ms ping on these servers.On r2 it is unplayable experience.

[Netduma Fraser]

Where is it you're located approximately? If you use the Geo-Filter without filtering enabled but so you can see servers where are the games putting you?

[morph1kx]

14 minutes ago, Netduma Fraser said:

Where is it you're located approximately? If you use the Geo-Filter without filtering enabled but so you can see servers where are the games putting you?

1.Latvia

2.Usually game put me to Germany

[Netduma Fraser]

What is Ping Heatmap showing your ping to the servers as? Also if you do this test: https://www.meter.net/tools/world-ping-test/ could you provide a screenshot of the results please. If you think your ping differs when the R2 isn't connected, please do another test without it and also provide the results

[morph1kx]

2 minutes ago, Netduma Fraser said:

What is Ping Heatmap showing your ping to the servers as? Also if you do this test: https://www.meter.net/tools/world-ping-test/ could you provide a screenshot of the results please. If you think your ping differs when the R2 isn't connected, please do another test without it and also provide the results

[morph1kx]

Top one is r2. Tplink on the bottom. But i dont know how this can help if my experience in games is  terrible

[Netduma Fraser]

It gives us an indication of whether there is some instability with your line to countries close to you which there doesn't appear to be. If you just put the device you're playing on in the DMZ as a test and then play does it improve? (Remove it after testing)

[morph1kx]

13 hours ago, Netduma Fraser said:

It gives us an indication of whether there is some instability with your line to countries close to you which there doesn't appear to be. If you just put the device you're playing on in the DMZ as a test and then play does it improve? (Remove it after testing)

I tried DMZ - no changes

[Netduma Fraser]

That's basically bypassing everything and making all traffic go to the gaming device unimpeded so I can't see that anything on the router would be causing it. 

If you heavily throttle your speeds to 10% with Congestion Control (set to Always) do you notice any difference?

[morph1kx]

1 hour ago, Netduma Fraser said:

That's basically bypassing everything and making all traffic go to the gaming device unimpeded so I can't see that anything on the router would be causing it. 

If you heavily throttle your speeds to 10% with Congestion Control (set to Always) do you notice any difference?

no difference

[Netduma Fraser]

31 minutes ago, morph1kx said:

no difference

If you disconnect everything from the internet except your gaming device, disable QoS fully, Geo-Filter etc then play how is it? Do the same for another router as well please

[morph1kx]

1 hour ago, Netduma Fraser said:

If you disconnect everything from the internet except your gaming device, disable QoS fully, Geo-Filter etc then play how is it? Do the same for another router as well please

R2 - lag spikes and occasionally packet loss, packet burst.

Tp link - minimal ping fluctuation. -Pretty stable experience. No packet loss

[Netduma Fraser]

That makes zero sense really, could you factory reset it, close the tab, wait 4 minutes, go through the Setup Wizard, keep everything default, don't change anything when you get on the interface and repeat the test please?

[morph1kx]

No changes

[Netduma Fraser]

While connected to the router via a Windows PC, open command prompt, type ping 192.168.77.1 -t press enter and let it run around 30 times then press Ctrl +C on the keyboard and provide a screenshot of the results please. Do so in the above configuration.

Once you've done that also do the same but with ping 8.8.8.8 -t

[CRarsenxL]

On 12/3/2022 at 5:26 AM, morph1kx said:

Hello again.Sorry for the long wait, i was very frustrated with my problem and used another basic router. When i was informed about changes in dumaos, I Installed latest beta firmware + cloud update (for dpi changes). Now web surfing  a lot smoother and most important - no ping spikes in games (at least online games are playable now) . I tried wired and wireless gaming. By the way i did factory reset after update ,but settings the same what i always use.

I really hope this is not temporary changes and i can play games without problems. I will inform you if the problem reappear

you have gig.

U don't need qos.

[morph1kx]

On 12/5/2023 at 5:56 PM, Netduma Fraser said:

While connected to the router via a Windows PC, open command prompt, type ping 192.168.77.1 -t press enter and let it run around 30 times then press Ctrl +C on the keyboard and provide a screenshot of the results please. Do so in the above configuration.

Once you've done that also do the same but with ping 8.8.8.8 -t

 

[Netduma Fraser]

Other than a few small spikes, your connection from the PC to the router is solid, your connection from the router to the internet is also solid. If the router was faulty it definitely wouldn't be that stable. It's most likely your connection to the specific gaming servers, using the Geo-Filter to force different servers and adding any you come across that give you a bad connection to your deny list so you never play on them again should leave you with servers you have a good connection to.