XR500 QoS does not regulate net speed

[jmoorect1979]

I haven't really been bothered by this much, but the QoS settings I have are both download/upload speeds to 80% giving me a 90+ down speed and 9+ up speed. I noticed that when on my PC the speeds do not reflect the settings. When downloading a game, it is download at the full bandwidth speed of my internet, not the 80% I have the QoS set to. I am wired. Is this an issue others are having?

[jmoorect1979]

Oh, and I have updated to the latest firmware.

[Netduma Fraser]

Did you factory reset after the upgrade completed? Can you provide a full screenshot of the QoS page please?

[jmoorect1979]

Hi Fraser,

I m so sorry for responding so late, I did not get notified you had responded to my post. Since this post I have updated to the latest firmware, 2.3.2.130, and have factory reset. I have attached a pic of the QoS screen as requested. I am still having the QoS issue. Thanks again!

[Netduma Fraser]

Thanks for that, can you also show how Traffic Prioritization is set up please? Have you made a Traffic Controller rule to allow ALL traffic to the PC? Have you put the PC in the DMZ?

[jmoorect1979]

I have not done any customization to the traffic controller. The only personalized or customized changes I've made is the QoS. No special permissions or restrictions to any devices. I don't have access to my PC while I'm writing this, but if you still need the traffic controller screen I can do it later tonight. But like I said, I haven't done any other customization but to the QoS. 

[Netduma Fraser]

What are your settings on Traffic Prioritization on the bottom of the QoS page?

Are you using PPPoE, IPv6, VLAN or DHCP Identifiers by any chance? 

[jmoorect1979]

I attached a screen shot as requested and like I said, I have not done any personalization or rules as far as traffic of devices goes. I am pretty sure I am not using PPPoE as I do not know what that is for and not using a VLAN either. I am using a static DHCP, not using my providers and using IPv4. 

[Netduma Fraser]

There are a lot of packets there being prioritized, that could have something to do with it but it's hard to see due to the dual monitor, can you upload another without that and also the rest of the QoS page as well as the System Information page please (can omit the WAN IP if its your public IP)

[jmoorect1979]

I am not sure what more of the QoS page you are wanting. What is the rest of the page you are referring to? And what part of the system information page did you want? When I click the settings tab there are multiple options to choose. The first page it directs to is the Internet Setup. I do not want to keep sending screen shots of info you don't need. Thank you again.

[Netduma Liam]

7 hours ago, jmoorect1979 said:

I am not sure what more of the QoS page you are wanting. What is the rest of the page you are referring to? And what part of the system information page did you want? When I click the settings tab there are multiple options to choose. The first page it directs to is the Internet Setup. I do not want to keep sending screen shots of info you don't need. Thank you again.

Can you essentially repeat the screenshots you've done so far but just of one monitor. The other monitor that's blank is making the values in DumaOS unreadable and difficult for us to troubleshoot? Can you also take a full page screenshot of System Information please (you can hide the WAN IP if its your public IP).

[jmoorect1979]

I hope this is what you are asking for. Please let me know if anything else is needed. And my PC is not on the DMZ. Thank you again!

[Netduma Fraser]

Thanks for that, nothing appears to be out of the ordinary, going back a little, you said you were using static DHCP, not your providers, could you expand on what you've done there?

[jmoorect1979]

I have put in a different DNS than what my ISP gave. DNS is what I meant, not DHCP, sorry about that 

[Bert]

Do you use IPv6 by chance?

 

For me that seems to break anti bufferbloat / traffic shaping.

[Netduma Fraser]

4 hours ago, jmoorect1979 said:

I have out in a different DNS than what my ISP gave. DNS is what I meant, not DHCP, sorry about that 

Could you re-enable the ISP DNS and see whether the speed returns please? I've seen that happen before.

[jmoorect1979]

I'm not having a problem with speeds, I'm having a problem with the QoS not regulating the bandwidth to the settings I made. My PC is receiving the 100% bandwidth instead of the set 80% when I download anything. How would the DNS affect that?

[jmoorect1979]

And to answer Bert, no I am not using IPv6. 

[Netduma Fraser]

Did you set this DNS on the PC or on the router? You mentioned the PC doesn't adhere to the upload, do any other devices experience the same issue or do they work as expected? 

[jmoorect1979]

I am the only one who uses a PC for gaming so I'm not sure if other devices get the correct speeds. My consoles are affected properly. Why would my consoles be affected by the QoS but not me PC?

[Bert]

Consoles, at least playstation are usually not a good measure for testing speeds. At least for me the always read lower.

[Netduma Liam]

9 hours ago, jmoorect1979 said:

I am the only one who uses a PC for gaming so I'm not sure if other devices get the correct speeds. My consoles are affected properly. Why would my consoles be affected by the QoS but not me PC?

If you disable the DumaOS classified games rule, does your PC adhere to the limitations? Perhaps the PC's traffic is getting picked up by that rule for whatever reason.

[jmoorect1979]

Is the DumaOS classified games rule the option at the bottom of the QoS page, where the prioritized traffic is?

[Netduma Fraser]

45 minutes ago, jmoorect1979 said:

Is the DumaOS classified games rule the option at the bottom of the QoS page, where the prioritized traffic is?

Yes that's right

[jmoorect1979]

I unchecked the prioritized games and that seemed to have worked. I tested by moving the QoS slide bar while downloading a game and the speed changed with it. Thanks for the help! Hope you had a great Christmas!