Ryan Douglas Posted June 8, 2021 Share Posted June 8, 2021 Geo filter isn’t working on my Xbox series X but it works on my Xbox one X with auto ping any idea I’m confused and tried it in two different games all it does is show this severe and it doesn’t show ant information on auto ping Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 8, 2021 Administrators Share Posted June 8, 2021 Could you clarify please? Is it just Auto Ping that isn't working on series X? Are you able to filter etc? Link to comment Share on other sites More sharing options...
Ryan Douglas Posted June 8, 2021 Author Share Posted June 8, 2021 O sorry I was just saying I have auto ping on, the Geo filter isn’t work because I loaded in a game and get no info and I don’t think my settings are working ether, this me in a game no info so incredibly confused Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 8, 2021 Administrators Share Posted June 8, 2021 Try this: Quit the game back to console dashboard Remove device from the Geo-Filter Resync the cloud Re-add the device to the Geo-Filter Set up your settings Wait 2 minutes Boot up the game Then see if it works Link to comment Share on other sites More sharing options...
Ryan Douglas Posted June 8, 2021 Author Share Posted June 8, 2021 When you say Resync the cloud do you mean Flush Cloud or close the interface and reopen it ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 8, 2021 Administrators Share Posted June 8, 2021 56 minutes ago, Ryan Douglas said: When you say Resync the cloud do you mean Flush Cloud or close the interface and reopen it ? Flush cloud from the Geo-Filter Map Menu Link to comment Share on other sites More sharing options...
Ryan Douglas Posted June 8, 2021 Author Share Posted June 8, 2021 Nothing changed and all my settings stayed? Link to comment Share on other sites More sharing options...
Netduma Liam Posted June 9, 2021 Share Posted June 9, 2021 11 hours ago, Ryan Douglas said: Nothing changed and all my settings stayed? Is this after completing all of the steps Fraser suggested in order, or just after flushing the cloud? Link to comment Share on other sites More sharing options...
Ryan Douglas Posted June 9, 2021 Author Share Posted June 9, 2021 Yes if Resync the cloud means flushing the cloud Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 9, 2021 Administrators Share Posted June 9, 2021 Strange, if you check the Network Settings on the Xbox and check the IP address then look at the Device Manager for the device you think it is, do they match up? Link to comment Share on other sites More sharing options...
Ryan Douglas Posted June 9, 2021 Author Share Posted June 9, 2021 Everything looks right also why would Geo filter work for my Xbox one x on WiFi but not work for Xbox series X that wired that’s very confusing Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 9, 2021 Administrators Share Posted June 9, 2021 Very strange, could you provide a screenshot of the series X added to the Geo-Filter please? Link to comment Share on other sites More sharing options...
Ryan Douglas Posted June 9, 2021 Author Share Posted June 9, 2021 This when I’m look for a game and don’t know if it help or not but I put my ping assistant to 0 because I thought it would help I normally have at or a little higher then what my ping normally is Link to comment Share on other sites More sharing options...
Ryan Douglas Posted June 9, 2021 Author Share Posted June 9, 2021 Just so you can see what I’m seeing very confusing as soon as load up D2 on Xbox one X it works Link to comment Share on other sites More sharing options...
Ryan Douglas Posted June 9, 2021 Author Share Posted June 9, 2021 Now it works I think WTF ? I’ve never been so confused in my life Link to comment Share on other sites More sharing options...
Ryan Douglas Posted June 9, 2021 Author Share Posted June 9, 2021 When I try putting my ping assistant back on I get this error code Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 9, 2021 Administrators Share Posted June 9, 2021 That might still be the X, Spectating Mode still shows connections but won't be filtering, if you disabled while on the game it may not have applied right away. Could you give the router a factory reset please, see if the error then goes away and whether the series X then works? Link to comment Share on other sites More sharing options...
Ryan Douglas Posted June 9, 2021 Author Share Posted June 9, 2021 Don’t know how to do factory reset on this router Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 9, 2021 Administrators Share Posted June 9, 2021 Click the 3 dots in the top right of the interface and you can factory reset from there. Alternatively, hold the reset button in the back of the router for 30 seconds, release then wait 2 minutes before accessing Link to comment Share on other sites More sharing options...
Ryan Douglas Posted June 25, 2021 Author Share Posted June 25, 2021 Sorry for the long delayed reply but I’ve been incredibly busy with family bs but besides that thing I found out You can’t factory reset the XR1000 router from the interface also I did a factory reset and Geo filter still isn’t work with my Series X for destiny 2 the only option for Destiny 2 is destiny Pc the filter use to work with my old R2 and it worked for a bit with my XR1000 then it just stopped working I’m so confused Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 25, 2021 Administrators Share Posted June 25, 2021 What do you mean you can't factory reset from the interface? - You can do so from Settings > Administration > Backup settings > Erase You need to add the console to the Geo-Filter and select the manual option when prompted and it will work Link to comment Share on other sites More sharing options...
Ryan Douglas Posted June 25, 2021 Author Share Posted June 25, 2021 That’s what I mean the picture I attached I clicked the 3 little dots go to advanced it only shows Network Speeds and Timezone and ok I’ll try doing manual Geo filter Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 25, 2021 Administrators Share Posted June 25, 2021 If you go to where I mentioned you can factory reset from there. The menu you clicked the factory reset is only located their on Netduma routers not XR routers Link to comment Share on other sites More sharing options...
Ryan Douglas Posted June 25, 2021 Author Share Posted June 25, 2021 O ok that good to know for future reference because i already reset like a week ago also it still doesn’t give me the location of the sever and it doesn’t give me any info on the auto ping when I’m loading into a game or when I’m in a game and I’m in Manual mode Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 25, 2021 Administrators Share Posted June 25, 2021 Do this and then it should show up properly Quit the game completely Remove device from the Geo-Filter Resync the cloud Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up the game Link to comment Share on other sites More sharing options...
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