UK_Wildcats_Fans Posted May 8, 2021 Share Posted May 8, 2021 I play COD Cold War on PS4 Pro and now PS5. Even with Auto Ping enabled, I rarely get host ping data. It will show all the tick rates and send/rcv rates, but not the ping. I thought it may be a scaling issue due to the dashboard view, so I try it under the Geo Filter screen but get the same results. The Ping data is not even shown as display item or on the chart. On rare occasions, I can refresh the Chrome browser and it may show up. This happens even when the Geo Filter is disabled. Rebooting the router does not help. I have cleared the browser data and it does not help. I even try with Geo Filter disabled at the start of PS5 and never re-enable it. I am using the Beta 3.0 software. Since I could see the Cold War ping within the game, they issue was minor. For some reason Cold War removed the ping chart, I now have to rely on the Netduma ping to see what may be happening. Unfortunately, it is not usable. Thinking it may be a server data issue, I have flushed the cloud multiple times. I am trying to avoid resetting the router, because it takes a while to manually reconfigure all the reserved IP addresses that are needed to minimize the DCHP issues. Are there any things that will help this? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 8, 2021 Administrators Share Posted May 8, 2021 What is the modem/router the XR is connected to? Have you disabled respond to ping in WAN Settings? Link to comment Share on other sites More sharing options...
UK_Wildcats_Fans Posted May 8, 2021 Author Share Posted May 8, 2021 Netgear CM600. "Respond to Ping on Internet Port" was not checked. Should it be checked or unchecked? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 8, 2021 Administrators Share Posted May 8, 2021 It's personal preference really but could you enable that and see if it makes a difference please? Link to comment Share on other sites More sharing options...
UK_Wildcats_Fans Posted May 9, 2021 Author Share Posted May 9, 2021 I played with it enabled and disabled, and the host ping was still intermittent. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 9, 2021 Administrators Share Posted May 9, 2021 If you manually ping does it show you a ping value? Link to comment Share on other sites More sharing options...
UK_Wildcats_Fans Posted May 11, 2021 Author Share Posted May 11, 2021 With Auto Ping off, I can select the host and it does not ping it. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 11, 2021 Administrators Share Posted May 11, 2021 Did you experience this on the pre-beta version? Are you able to check pre-beta so we can double check its a beta issue? Link to comment Share on other sites More sharing options...
UK_Wildcats_Fans Posted May 11, 2021 Author Share Posted May 11, 2021 I never had problems with the pre-beta. The beta seemed to be working well too in the beginning. Link to comment Share on other sites More sharing options...
Netduma Liam Posted May 12, 2021 Share Posted May 12, 2021 10 hours ago, UK_Wildcats_Fans said: I never had problems with the pre-beta. The beta seemed to be working well too in the beginning. OK, thank you. I'll make the team aware of this, we'll test it and let you know if we've found a solution or need additional information. Link to comment Share on other sites More sharing options...
UK_Wildcats_Fans Posted May 18, 2021 Author Share Posted May 18, 2021 Here is something odd that I noticed today when it happens. In one match, it was giving all the server information except the ping. The host was the typical ip number.choopa.net; however, the host was listed as "peer". EDIT: The next one showed as "dedicated" and still did not show a host ping. Link to comment Share on other sites More sharing options...
Netduma Liam Posted May 19, 2021 Share Posted May 19, 2021 10 hours ago, UK_Wildcats_Fans said: Here is something odd that I noticed today when it happens. In one match, it was giving all the server information except the ping. The host was the typical ip number.choopa.net; however, the host was listed as "peer". EDIT: The next one showed as "dedicated" and still did not show a host ping. Thanks for letting us know. Sometimes these servers can be miscategorised as peers at which point I don't think you would see informaiton such as ping, but you certainly should be able to with a dedicated server. Link to comment Share on other sites More sharing options...
UK_Wildcats_Fans Posted May 19, 2021 Author Share Posted May 19, 2021 I watched it more yesterday, and it randomly works and doesn't work. Link to comment Share on other sites More sharing options...
Netduma Liam Posted May 19, 2021 Share Posted May 19, 2021 23 minutes ago, UK_Wildcats_Fans said: I watched it more yesterday, and it randomly works and doesn't work. OK thank you, I'll follow up with the team and see where we are with this. Link to comment Share on other sites More sharing options...
Bert Posted May 19, 2021 Share Posted May 19, 2021 The ping you get in CoD games is measured off the UDP traffic flow and is not ICMP ping as such. CoD servers don't actually respond to ICMP ping so it's usually the host before that who returns the ping or it gets dropped entirely. Because of this it occasionally gives you unreliable readings. Also something to take note of is that DumaOS measures ping from the router to the host, it doesn't account for what happens on your own network, I was testing with port rate limits on a switch once, got a huge amount of lag while ping on DumaOS was fine. It wasn't until I looked at in game ping and then I realized the PS4 had started a download and I was creating my own bufferbloat to the PS4 lol. Link to comment Share on other sites More sharing options...
UK_Wildcats_Fans Posted May 31, 2021 Author Share Posted May 31, 2021 Has Netduma been able to replicate the issue? Any progress on a possible fix? Link to comment Share on other sites More sharing options...
Netduma Liam Posted June 1, 2021 Share Posted June 1, 2021 19 hours ago, UK_Wildcats_Fans said: Has Netduma been able to replicate the issue? Any progress on a possible fix? I haven't heard anything just yet, last I heard they were actively trying to replicate the issue but I haven't got any results back so I'll follow up. Link to comment Share on other sites More sharing options...
UK_Wildcats_Fans Posted June 9, 2021 Author Share Posted June 9, 2021 On 6/1/2021 at 5:18 AM, Netduma Liam said: I haven't heard anything just yet, last I heard they were actively trying to replicate the issue but I haven't got any results back so I'll follow up. What is the latest status? Link to comment Share on other sites More sharing options...
Netduma Liam Posted June 9, 2021 Share Posted June 9, 2021 15 minutes ago, UK_Wildcats_Fans said: What is the latest status? One of the QA guys wasn't able to replicate it so they're doing a deeper test including console, I've asked how they got on and if they were able to make any progress so I'll let you know when we've been able to replicate it. Link to comment Share on other sites More sharing options...
UK_Wildcats_Fans Posted June 9, 2021 Author Share Posted June 9, 2021 Anything that I can do or provide to help? I am playing Cold War multiplayer on PS5 that is wired directly to XR700. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 9, 2021 Administrators Share Posted June 9, 2021 19 minutes ago, UK_Wildcats_Fans said: Anything that I can do or provide to help? I am playing Cold War multiplayer on PS5 that is wired directly to XR700. Thanks for the offer, if we still can't reproduce it after a few tries we'll let you know what we may need you to try Link to comment Share on other sites More sharing options...
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