Pacmaanv Posted April 16, 2021 Share Posted April 16, 2021 I've been having issues with speeds over the last couple of days, I initially thought it was my provider but this morning I have plugged in the old router to find speeds are much faster. was getting like 18Mb/s - 22Mb/s with my XR1000 and with my older router im getting 35Mb/s - 38Mb/s. im not sure what's caused this too happen, I tried turning my XR1000 and my modem off multiple and I am on the latest firmware. Can anyone give me a list of suggestions to work through to see if I can resolve this. Thank you. Link to comment Share on other sites More sharing options...
Netduma Liam Posted April 16, 2021 Share Posted April 16, 2021 Are you using QoS? If so, do your speeds improve if you disable it fully from the three-line menu in Congestion Control? How are you measuring your speeds? Through Connection Benchmark or through a third-party speedtest such as speedtest.net? Link to comment Share on other sites More sharing options...
Pacmaanv Posted April 21, 2021 Author Share Posted April 21, 2021 Yes i did have QoS set up, when fully disabling it as you suggested it hasn't done anything to the speed. When measuring speeds I will use connection benchmark and speedtest.net to compare results and when I plug my old router back in I just you used speed test.net. results taken from connection benchmark and speedtest.net are almost identical so it's giving me an indication that something isn't right when I swap routers over. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 21, 2021 Administrators Share Posted April 21, 2021 Are ALL devices usually connected to the XR? Are you testing via ethernet or WiFi? Link to comment Share on other sites More sharing options...
Pacmaanv Posted April 21, 2021 Author Share Posted April 21, 2021 22 minutes ago, Netduma Fraser said: Are ALL devices usually connected to the XR? Are you testing via ethernet or WiFi? Yes all devices are connected to the XR and I am testing via ethernet Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 21, 2021 Administrators Share Posted April 21, 2021 On the QoS page does it now say QoS disabled alongside each panel? What is the model of the modem/router the XR is connected to? Link to comment Share on other sites More sharing options...
CRarsenxL Posted April 21, 2021 Share Posted April 21, 2021 4 hours ago, Netduma Fraser said: On the QoS page does it now say QoS disabled alongside each panel? What is the model of the modem/router the XR is connected to? Any update on a FW? what’s bugs/ new things r being added? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 21, 2021 Administrators Share Posted April 21, 2021 I haven't heard any more news on it, no new features as far as I am aware, will just contain bug fixes Link to comment Share on other sites More sharing options...
CRarsenxL Posted May 12, 2021 Share Posted May 12, 2021 Fraser, I couldn’t didn’t get micro disconnection post I originally made about the xr1000. However, whenever the micro disconnection occurs, it looks like in the log a DHCP Ip is renewed. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 12, 2021 Administrators Share Posted May 12, 2021 1 hour ago, CRarsenxL said: Fraser, I couldn’t didn’t get micro disconnection post I originally made about the xr1000. However, whenever the micro disconnection occurs, it looks like in the log a DHCP Ip is renewed. NG are looking into that currently so I suspect once they figure it out they'll deploy a fix for each XR router Link to comment Share on other sites More sharing options...
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