Netduma Liam Posted April 20, 2021 Share Posted April 20, 2021 OK but you still have an internet connection is that correct? If you go to your command prompt (Search cmd in Windows Start) and enter the command 'ipconfig', do you have a 192.168.77.x IP address? Link to comment Share on other sites More sharing options...
EspiritDeCorps Posted April 20, 2021 Author Share Posted April 20, 2021 1 hour ago, Netduma Liam said: OK but you still have an internet connection is that correct? If you go to your command prompt (Search cmd in Windows Start) and enter the command 'ipconfig', do you have a 192.168.77.x IP address? it shows the ips' address - 192.168.100.x Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 20, 2021 Administrators Share Posted April 20, 2021 1 hour ago, EspiritDeCorps said: it shows the ips' address - 192.168.100.x Seems like it's acting like a switch. Set a static IP on the PC itself that is connected via ethernet to the router using this information and this guide (control panel) https://pureinfotech.com/set-static-ip-address-windows-10/ 192.168.77.100 255.255.255.0 192.168.77.1 DNS 192.168.77.1 then see if you can access the interface please. Link to comment Share on other sites More sharing options...
EspiritDeCorps Posted April 20, 2021 Author Share Posted April 20, 2021 46 minutes ago, Netduma Fraser said: Seems like it's acting like a switch. Set a static IP on the PC itself that is connected via ethernet to the router using this information and this guide (control panel) https://pureinfotech.com/set-static-ip-address-windows-10/ 192.168.77.100 255.255.255.0 192.168.77.1 DNS 192.168.77.1 then see if you can access the interface please. I still cannot access the interface Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 20, 2021 Administrators Share Posted April 20, 2021 You'll need to hold the reset button for 30 seconds, release, wait 2 minutes and then access please Link to comment Share on other sites More sharing options...
EspiritDeCorps Posted April 20, 2021 Author Share Posted April 20, 2021 2 hours ago, Netduma Fraser said: You'll need to hold the reset button for 30 seconds, release, wait 2 minutes and then access please I did it before, this is why I m here. That reboot from interface caused this Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 20, 2021 Administrators Share Posted April 20, 2021 56 minutes ago, EspiritDeCorps said: I did it before, this is why I m here. That reboot from interface caused this If you're unable to access the interface normally or after setting a static IP then the only way around it is to factory reset, it may take a few tries. First unplug the router from power for 10 minutes, wait 2 minutes then attempt the reset. Link to comment Share on other sites More sharing options...
EspiritDeCorps Posted April 20, 2021 Author Share Posted April 20, 2021 2 minutes ago, Netduma Fraser said: If you're unable to access the interface normally or after setting a static IP then the only way around it is to factory reset, it may take a few tries. First unplug the router from power for 10 minutes, wait 2 minutes then attempt the reset. If i plug/unplug the power supply, there is 50% chance to lost connection at all. If i factory reset manually, there is no change. I tried it and wrote the issue in the 1st page Link to comment Share on other sites More sharing options...
EspiritDeCorps Posted April 20, 2021 Author Share Posted April 20, 2021 I keep doing what you said, i m on my 4th attempt, and now I dont have connection at all. On the bottom right corner the internet status is flickering ( connected - disconnected ) Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 20, 2021 Administrators Share Posted April 20, 2021 It's just acting like a switch when you get internet through it, like DumaOS isn't there. Email [email protected] with a link to the topic and your order number and we can organize a replacement. Link to comment Share on other sites More sharing options...
EspiritDeCorps Posted April 27, 2021 Author Share Posted April 27, 2021 the new router arrived, I can access the interface now but I have the same low wifi connection. I would try the same method as you said from the beginning, disabling the 2ghz from the interface and rebooting the router, but I m afraid the same problem will happen again Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 27, 2021 Administrators Share Posted April 27, 2021 51 minutes ago, EspiritDeCorps said: the new router arrived, I can access the interface now but I have the same low wifi connection. I would try the same method as you said from the beginning, disabling the 2ghz from the interface and rebooting the router, but I m afraid the same problem will happen again We are improving WiFi so hopefully with the next version this will be better. Leave it on mirror mode but use the WiFi analyzer, experiment with the width and make the antennae adjustment for the moment Link to comment Share on other sites More sharing options...
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