David824 Posted March 9, 2021 Share Posted March 9, 2021 Why am I constantly getting this pop up (This Rapp is not loaded yet, please try again in a minute.)its becoming annoying it says to click ok and when I do it just keeps popping back up.....I've been on here maybe twice asking about it. Ive got the new update...Ive gone to the system info and to the installed rapps and changes the time from 3 to 5 like I was told..and it still does it like ever few days. I always see others being asked to post the pic of the screen showing what it looks like and its the same pop up but Ive never seen a fix for it. Is there something besides the changing the 3 to 5? I have had the R1...xr500...xr700 and now R2...I have my my router settings set up the same for all of them but its only the R2 thats doing this. Any ideas? Link to comment Share on other sites More sharing options...
david Posted March 9, 2021 Share Posted March 9, 2021 Similar problem for me - its common on the network monitor page - only way to fix is to reboot router. Also found that when this is happening the router would not show any devices in the geo-filter page, but devices reappear after a reboot. Link to comment Share on other sites More sharing options...
David824 Posted March 9, 2021 Author Share Posted March 9, 2021 6 hours ago, david said: Similar problem for me - its common on the network monitor page - only way to fix is to reboot router. Also found that when this is happening the router would not show any devices in the geo-filter page, but devices reappear after a reboot. Yeah I have to reboot mine too....but I shouldnt have to reboot my router like every other day to get it to stop. They have been good at getting things fixed in the years Ive had my dumas...but this doesnt seem to go away. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 9, 2021 Administrators Share Posted March 9, 2021 To help me gather more information could you do this please: Click the 3 dot icon in the top right of the interface, go to advanced and then click Rapp performance please. Then go to the Advanced tab on the Window that appears. Click on the Memory (P) column so that it shows the highest value at the top and lowest at the bottom. Then hover above the Rapp column until you see the option 'Show Kernel Values' appear, then click that. Once you've done that take a screenshot of the entire window please. Link to comment Share on other sites More sharing options...
David824 Posted March 9, 2021 Author Share Posted March 9, 2021 Link to comment Share on other sites More sharing options...
David824 Posted March 9, 2021 Author Share Posted March 9, 2021 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 10, 2021 Administrators Share Posted March 10, 2021 Okay thank you, was this done while you had the issue? Link to comment Share on other sites More sharing options...
David824 Posted March 10, 2021 Author Share Posted March 10, 2021 no...I just did this....I had to do the reboot yesterday...Ive been playing today and I havent got the pop up. It will do it again either tomorrow or the next day or so. Once I get the pop up thought I wouldnt be able to take a screenshot because the pop up covers my screen and wont let me do anything. Link to comment Share on other sites More sharing options...
Netduma Liam Posted March 10, 2021 Share Posted March 10, 2021 Are you getting this error in specific Rapps or just as soon as you try to load DumaOS? We've heard some reports of this occurring in specific Rapps hence Fraser's suggestion of capturing that data when the error occurs. Link to comment Share on other sites More sharing options...
David824 Posted March 10, 2021 Author Share Posted March 10, 2021 well I always use the screen where we can built whatever apps we want to see while playing the game. It will just randomly popup but once it pops up...no matter which one I click on after that the popup just keeps coming back and telling me to click "ok" but the popup stays until I reboot. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 10, 2021 Administrators Share Posted March 10, 2021 44 minutes ago, David824 said: well I always use the screen where we can built whatever apps we want to see while playing the game. It will just randomly popup but once it pops up...no matter which one I click on after that the popup just keeps coming back and telling me to click "ok" but the popup stays until I reboot. You use the Dashboard mostly? What panels are you pinning to the dashboard specifically? How many panels do you have pinned? Link to comment Share on other sites More sharing options...
David824 Posted March 10, 2021 Author Share Posted March 10, 2021 yes...I stay on dashboard all the time..I have 4 things pinned congestion control, geo filter map, auto ping and traffic prioritization Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 10, 2021 Administrators Share Posted March 10, 2021 Okay could you unpin everything from the dashboard please and use the individual pages instead? Do so for longer than when the issue would normally occur and let us know if it still happens please Link to comment Share on other sites More sharing options...
David824 Posted March 10, 2021 Author Share Posted March 10, 2021 yeah no problem....Ill give a couple of days and let you know! Link to comment Share on other sites More sharing options...
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