Administrators Netduma Fraser Posted March 2, 2021 Administrators Posted March 2, 2021 If you just revert to .77.1 and leave it for say a week does the issue return at all?
mvittorio Posted March 2, 2021 Author Posted March 2, 2021 Yea the whole reason I updated to the newest firmware was because it was worse on its previous firmware version which I’m not sure what version it was shipped with. But it makes sense to try I’ll factory default and leave as such, so do I just got to update and just select that version software to update to? Or is there a different steps I have to do to revert firmware version?
Administrators Netduma Fraser Posted March 2, 2021 Administrators Posted March 2, 2021 Sorry I meant stay on the latest firmware, factory reset and just leave the LAN IP on the default 192.168.77.1 instead of changing to 192.168.88.1 and see if any of the issues occur. That will let us know whether its specifically related to the changing of that option.
mvittorio Posted March 8, 2021 Author Posted March 8, 2021 Ok so once I have the default lan ip the network is fine. But within an hour or two or less sometimes, of changing the lan ip of the router the whole network goes down multiply times. Please fix so I don't have to spend days reprogramming my home automation system and network gear. Thx so much!
Netduma Liam Posted March 8, 2021 Posted March 8, 2021 6 hours ago, mvittorio said: Ok so once I have the default lan ip the network is fine. But within an hour or two or less sometimes, of changing the lan ip of the router the whole network goes down multiply times. Please fix so I don't have to spend days reprogramming my home automation system and network gear. Thx so much! OK great, that appears to be the issue then. What other devices are connected to your R2?
mvittorio Posted March 11, 2021 Author Posted March 11, 2021 The only thing physically connected to my R2 is my network switch, which then everything else is connected to the network through my main switch.
mvittorio Posted March 11, 2021 Author Posted March 11, 2021 Sorry for delay I didn’t see your response.
Administrators Netduma Fraser Posted March 12, 2021 Administrators Posted March 12, 2021 Thanks for the info - by reprogramming do you mean that you have set static/reserved IP addresses on the devices themselves?
mvittorio Posted March 12, 2021 Author Posted March 12, 2021 Yes all my devices have been set as static in the device itself because on my r1 (before I changed to an r2) it would drop saved reservations and give out the same IP address to multiply devices and take my network down and that was the work around I figured out to fix the issue. Not sure if thats been addressed since? Let me know I think you mentioned previously to swap it around from device itself to router reservation right?
Netduma Liam Posted March 12, 2021 Posted March 12, 2021 12 hours ago, mvittorio said: Yes all my devices have been set as static in the device itself because on my r1 (before I changed to an r2) it would drop saved reservations and give out the same IP address to multiply devices and take my network down and that was the work around I figured out to fix the issue. Not sure if thats been addressed since? Let me know I think you mentioned previously to swap it around from device itself to router reservation right? Sure, yes we haven't heard that problem reported for a long while on the R1, nor on the R2 so that shouldn't be an issue for you anymore!
mvittorio Posted March 12, 2021 Author Posted March 12, 2021 Ok so you think because I static’d through my devices instead of the router this could be causing my network dropout issues?
Administrators Netduma Fraser Posted March 12, 2021 Administrators Posted March 12, 2021 14 minutes ago, mvittorio said: Ok so you think because I static’d through my devices instead of the router this could be causing my network dropout issues? That's my thinking yes
mvittorio Posted March 13, 2021 Author Posted March 13, 2021 Ok the only other thing I want to mention is that my static address's are outside of my dhcp range so I'm not sure if this effects what you are thinking. Let me know thx.
Administrators Netduma Fraser Posted March 13, 2021 Administrators Posted March 13, 2021 Okay that could be more why it is happening as well so you'll definitely want to be setting it on the router instead
mvittorio Posted March 13, 2021 Author Posted March 13, 2021 Do I need to open up the whole DHCP IP Range then?
Administrators Netduma Fraser Posted March 13, 2021 Administrators Posted March 13, 2021 You don't need to open it up necessarily but setting them as reserved on the router itself should resolve it I think but you can do that if you want to.
mvittorio Posted March 28, 2021 Author Posted March 28, 2021 Ok so I had to keep the static ips in the dhcp server ip range that I set in the router otherwise I would still have to reboot the router. But otherwise once I set all the static's through the router and doing that as well I don't have to reboot the router everyday anymore, so far so good. The only main issue I'm still experiencing is that the dhcp ip release settings are still an issue at, default router setttings or fully programmed status of the router is an issue still. The router is saving a device that hasn't been on the network for over a week now. The only way to fix that is to wipe all offline devices which in turn wipes all of my custom settings for devices on my network managed through the router that are currently powered off as well as aka my game systems. Wether I put 3 hours or 12 hours in the router dhcp release settings it's still holding the ip address for the device well over the set time limit. It's been 1-2 weeks on my friends phones who have visited and still is saving that devices settings under offline devices. If the device comes back it has the same ip address again from 1-2 weeks ago and there isn't a static address assign or any special settings. So as mentioned previously this is a second issue I'm experiencing separate from the router rebooting. The router says its out of IP address's because the router is not properly releasing IP address's. Please let me know if there are any settings I can change to fix this? Thanks.
Administrators Netduma Fraser Posted March 28, 2021 Administrators Posted March 28, 2021 Great to hear you're not rebooting any more. Can you reboot from the interface, then click on the Device on the Device Manager and delete it? That won't mess with your settings and will allow you to delete it, please see if it comes back after that.
mvittorio Posted March 28, 2021 Author Posted March 28, 2021 Ok I’ll try that and get back to you. And just to confirm my last issue in case someone else has the same issue. Static’s have to be done through the router only and you can only assign static ip address’s within your current routers dhcp server distribution range and that seems to eliminate the constant locking up of my network and rebooting of the router. Thx again for all your help so far!
mvittorio Posted March 29, 2021 Author Posted March 29, 2021 So some bad news. I’ve had to reboot the router once the past two days in a row the internet has dropped out and it’s the only way to get it working again. Let me know what to do here? Is it the unit?
Administrators Netduma Fraser Posted March 30, 2021 Administrators Posted March 30, 2021 15 hours ago, mvittorio said: So some bad news. I’ve had to reboot the router once the past two days in a row the internet has dropped out and it’s the only way to get it working again. Let me know what to do here? Is it the unit? Could you disable IPv6 in WAN/LAN please and were all the static IPs you set still active? It is an issue we're looking into at the moment.
mvittorio Posted March 31, 2021 Author Posted March 31, 2021 Ok I will disable. So the static ips I set are for game systems and other devices that can be inactive/I power them off if they are not in use.
mvittorio Posted March 31, 2021 Author Posted March 31, 2021 Ok I've disabled my ipv6 on my lan and wan connections this morning. I'll keep you posted.
mvittorio Posted March 31, 2021 Author Posted March 31, 2021 Also a couple side notes, nothing of malfunctioning wise, but mainly questions/minor issues. I keep getting prompted all of the time on every dumaos interface page to do the step by step tutorial, is there anyway to disable this from popping up every time I visit a dumaos page? This seems like the last update I pushed disabled the one time show of new features tutorial per page. Now it just shows every time on most of the app interface pages. Also I've been noticing the speed test history doesn't save on the dumaos connection benchmark page, once you leave the page. And I'm trying to figure out why my ping has started to be way under load, what could I look at settings wise to improve this through the dumaos router? Let me know if the ping under load is possibly related to the ipv6 issues you guys are looking into right now? Thanks!
Administrators Netduma Fraser Posted March 31, 2021 Administrators Posted March 31, 2021 Great, keep us posted! Have you bookmarked the URL to access the interface? If so you likely booked the URL that includes the tour by accident, if so just adjust the bookmark URL to 192.168.77.1 and it should work. Do you complete a full test of Connection Benchmark before leaving the page or switch page after the speed part is done? Could you clarify this point please? The idea is to have Ping Under Load as low as possible. I don't necessarily think IPv6 is causing the disconnections but it is one thing to exclude, I doubt it would have any impact on Ping Under Load.
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