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Netduma slowing my connection and bad D/U packet ratio. Help


Dyson350

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Posted

Prioritizing a device in Traffic Prio will supersede QoS so depending on the rules created that would make sense, if you have port 80 or 443 prioritized then that is definitely the cause rather than Apply to WAN.

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Posted
47 minutes ago, fiefo said:

I was thinking the opposite but I have no changed the traffic prio to 3074-65535 dest 

Let us know if that performs better in terms of expected speeds.

Posted

Definently better speeds , somewhat inconsis feel w apply to wan. What else could be done to fine tune Apply to wan feature?

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Posted
8 hours ago, fiefo said:

Definently better speeds , somewhat inconsis feel w apply to wan. What else could be done to fine tune Apply to wan feature?

Okay that makes sense then. You can't really fine tune it because it's just on or off, as said its quite untested so we'll need to do more on that ourselves.

Posted

Had a rather weird experience w my xr1000 lately.

 

 It doesn’t respond to reset button on back or reboot commands from the gui. After resetting  or power on / off, it only lets me log into the GUI for a minute then kicks me out and the Duma page never loads. Everything works including internet but I can’t access it. Tried everything from switching browsers, deleting cookies caches and everything. Tried 2 factory resets 1 holding for 30sec and another through erase button in backup settings. 
 

It loads sometimes randomly throughout the day but eventually locks me out again. It says webpage not found

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Posted

How long do you hold the reset button in usually? Where do you reboot from, settings or the top right hand corner? How do you usually access the interface, via routerlogin.net or the LAN IP? Does it make a difference which one you use?

Posted
On 1/14/2021 at 4:58 PM, Netduma Fraser said:

I will have the team investigate that so leave it with us. Email [email protected] regarding the antennae and they may be able to send you a new one.

When will we hear an update on their findings on the matter?

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Posted
16 hours ago, Dyson350 said:

When will we hear an update on their findings on the matter?

I couldn't say for certain, they are really busy trying to resolve issues that affect more customers such as WiFi, disconnects etc so may take some time.

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