Jakerod12 Posted October 14, 2020 Share Posted October 14, 2020 Keep having to reset router every 2/3 days. Drops my internet and makes every game i play laggy. I sometimes cant load web pages Any ideas? Reset router and everything's perfect again Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 14, 2020 Administrators Share Posted October 14, 2020 I have sent you a PM, please see if that is more stable. Link to comment Share on other sites More sharing options...
CableGames22 Posted October 15, 2020 Share Posted October 15, 2020 6 hours ago, Netduma Fraser said: I have sent you a PM, please see if that is more stable. Well you might have to send me the same i'm am starting to get these same problems on this optimized R2. Dropped internet Freezing locking up circling on on every R app.. router even giving issues now all of a sudden with nat type, i use to have open type nat with upnp now i have moderate online in multiplayer game and have not changed any ports with the router in weeks. Speeds are off, Mtu still is not working and most annoying after every repower cycle i have to keep putting in user name password to access the router or even after a fresh reboot of computer this occurs... once this is done the router keeps taking me back through a tour as if i just purchased the router for the first time by going through a 1st time set up process.. Try to do cloud update when i do get the router to respond and that just keeps circling as if i was on an R1 beta. I removed the router and went back to my very old ancient dlink gaming router just to have peace of mind. Can't keep this up at this point it's passed annoyance. I thought the R2 was optimized now i'm on an old Dlink just to download a COD update after work today now i'm still at it because i had to trouble shoot a brand new optimized router that i just paid for a little over a month ago and wasted time on issues that should be working on a new router. Spoiler all of the r apps are doing the same thing as if i was on or in beta on the R1 go figure Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 16, 2020 Administrators Share Posted October 16, 2020 @CableGames22 I have sent you a PM, please see if it helps with those issues. Link to comment Share on other sites More sharing options...
CableGames22 Posted October 16, 2020 Share Posted October 16, 2020 Just getting in from work i will have to hook back up the R2 router and try it. I should have kept my R1 and not sold it off lol. Link to comment Share on other sites More sharing options...
CableGames22 Posted October 16, 2020 Share Posted October 16, 2020 i have internet but no visible dashboard don't know what version i'm on for the firmware Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 16, 2020 Administrators Share Posted October 16, 2020 Clear the browser cache/cookies then you should be able to load the interface and upgrade. Link to comment Share on other sites More sharing options...
CableGames22 Posted October 16, 2020 Share Posted October 16, 2020 Ok after clearing the browser cache/cookies still online but had no GUI loading.. unplugged router for 5 mins plugged back in and now it's back to GUI being normal. all apps are loading normal like first day i got the router. the router's apps appears more responsive so far lets see how it goes over time.. Link to comment Share on other sites More sharing options...
CableGames22 Posted October 17, 2020 Share Posted October 17, 2020 logged back into router this morning everything is working it seems like when purchased the router on day one. router stopped showing the setup guide page also don't have to keep signing into router with username and password it seems to save and recall it. upload speed is back to normal. responsive again apps loading properly hope it stays this way..any news with mtu settings not applying/working yet? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 17, 2020 Administrators Share Posted October 17, 2020 1 hour ago, CableGames22 said: logged back into router this morning everything is working it seems like when purchased the router on day one. router stopped showing the setup guide page also don't have to keep signing into router with username and password it seems to save and recall it. upload speed is back to normal. responsive again apps loading properly hope it stays this way..any news with mtu settings not applying/working yet? That is really strange but glad it is all working again. I haven't heard anything but I did make a ticket so they will investigate when they can. Link to comment Share on other sites More sharing options...
fluffyman24 Posted October 17, 2020 Share Posted October 17, 2020 I have this exact same issue, it's like the router has a memory leak and it just slows down over time have to keep resetting it every 3-5 days to get access to the interface. Link to comment Share on other sites More sharing options...
Newfie Posted October 17, 2020 Share Posted October 17, 2020 20 minutes ago, fluffyman24 said: I have this exact same issue, it's like the router has a memory leak and it just slows down over time have to keep resetting it every 3-5 days to get access to the interface. Rebooting or resetting? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 17, 2020 Administrators Share Posted October 17, 2020 1 hour ago, fluffyman24 said: I have this exact same issue, it's like the router has a memory leak and it just slows down over time have to keep resetting it every 3-5 days to get access to the interface. I have made a ticket so the devs will be looking into it, thanks for letting us know you experience it too. Link to comment Share on other sites More sharing options...
Ste G Posted October 17, 2020 Share Posted October 17, 2020 Happens to me quite a lot, same as the R1 and XR500, have to unplug the router at least once a week, to make it work normal again. Otherwise its slow and I just get circles spinning and error messages. Link to comment Share on other sites More sharing options...
Ste G Posted October 17, 2020 Share Posted October 17, 2020 58 minutes ago, Newfie said: Rebooting or resetting? He's manually resetting, I'm doing the same thing once a week. Link to comment Share on other sites More sharing options...
Newfie Posted October 17, 2020 Share Posted October 17, 2020 11 minutes ago, Ste G said: He's manually resetting, I'm doing the same thing once a week. Are you using the rear pin hole to reset? Link to comment Share on other sites More sharing options...
fluffyman24 Posted October 17, 2020 Share Posted October 17, 2020 I'm just turning it off and on by unplugging it Newfie 1 Link to comment Share on other sites More sharing options...
Ste G Posted October 17, 2020 Share Posted October 17, 2020 6 minutes ago, Newfie said: Are you using the rear pin hole to reset? Pulling the plug, doing what you have just set is a factory reset don't do that. Link to comment Share on other sites More sharing options...
Newfie Posted October 17, 2020 Share Posted October 17, 2020 That’s a reboot just so Fraser is aware. A reset is when you use the rear pin hole method or the reset in software but you can try that and setup as new and test. Are you using adblocker? Link to comment Share on other sites More sharing options...
Newfie Posted October 17, 2020 Share Posted October 17, 2020 2 hours ago, fluffyman24 said: I'm just turning it off and on by unplugging it Thanks for the info. Link to comment Share on other sites More sharing options...
Guest Killhippie Posted October 18, 2020 Share Posted October 18, 2020 15 hours ago, Ste G said: Pulling the plug, doing what you have just set is a factory reset don't do that. Hard rebooting is turning it off and on, if there are major issues you reset which is a factory reset via the pinhole ofr GUI, there is a big difference and it helps to know which avenue you are going down for support otherwise people may think you are using a pinhole /gui factory reset every week if you see what I mean. Link to comment Share on other sites More sharing options...
Ste G Posted October 18, 2020 Share Posted October 18, 2020 Plug pulling to refresh the memory and it runs faster again. Link to comment Share on other sites More sharing options...
Jakerod12 Posted October 18, 2020 Author Share Posted October 18, 2020 New Firmware is more stable for the time being, except when i do the auto download/upload it puts it to 1/2% Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 18, 2020 Administrators Share Posted October 18, 2020 48 minutes ago, Jakerod12 said: New Firmware is more stable for the time being, except when i do the auto download/upload it puts it to 1/2% We are continuing to improve that feature so can ignore it for now. Link to comment Share on other sites More sharing options...
CableGames22 Posted October 21, 2020 Share Posted October 21, 2020 polygon mode and home locator not working on latest new firmware Rebooted several times then did factory reset and still not working. servers not showing up force cloud update not working. Link to comment Share on other sites More sharing options...
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