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Posting on behalf of friend


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He's having issues getting access to the beta on his gen 2 Telstra Smart Modem, nothing shows up under the extras tab in the Telstra app, is there another way to install the OS? From what I've seen I can't confirm if his modem is the Arcadyan or Technicolor variant so how could I tell? Thanks in advance

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16 minutes ago, Johnny2 said:

The easiest way would be to look at the modem, the Technicolor version has vents on the side whereas the Arcadyan doesn't. See this photo for reference https://crowdsupport.telstra.com.au/t5/modems-hardware/telstra-smart-gen-2-dropping-out/m-p/843837?lightbox-message-images

Thankyou very much, it looks like he has the Arcadyan variant, is there any word on the early access for this type of modem? 

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17 hours ago, Netduma Fraser said:

Best to ask @tjw101 about that, maybe he can sneak your friend in on an early beta!

I've been testing the fresh LH100 firmware myself over the weekend - and its a lot better than it was a few weeks ago from my perspective.

Once we have a production build, we will look to roll it out earlier to specific users first, so I will reach out to get a list of serial numbers to activate.

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On 10/14/2020 at 3:36 PM, tjw101 said:

I've been testing the fresh LH100 firmware myself over the weekend - and its a lot better than it was a few weeks ago from my perspective.

Once we have a production build, we will look to roll it out earlier to specific users first, so I will reach out to get a list of serial numbers to activate.

I have a spare LH1000, happy to be put on to the list to test it out :)

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