sabarblade Posted October 13, 2020 Share Posted October 13, 2020 He's having issues getting access to the beta on his gen 2 Telstra Smart Modem, nothing shows up under the extras tab in the Telstra app, is there another way to install the OS? From what I've seen I can't confirm if his modem is the Arcadyan or Technicolor variant so how could I tell? Thanks in advance Link to comment Share on other sites More sharing options...
Johnny2 Posted October 13, 2020 Share Posted October 13, 2020 The easiest way would be to look at the modem, the Technicolor version has vents on the side whereas the Arcadyan doesn't. See this photo for reference https://crowdsupport.telstra.com.au/t5/modems-hardware/telstra-smart-gen-2-dropping-out/m-p/843837?lightbox-message-images Link to comment Share on other sites More sharing options...
sabarblade Posted October 13, 2020 Author Share Posted October 13, 2020 16 minutes ago, Johnny2 said: The easiest way would be to look at the modem, the Technicolor version has vents on the side whereas the Arcadyan doesn't. See this photo for reference https://crowdsupport.telstra.com.au/t5/modems-hardware/telstra-smart-gen-2-dropping-out/m-p/843837?lightbox-message-images Thankyou very much, it looks like he has the Arcadyan variant, is there any word on the early access for this type of modem? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 13, 2020 Administrators Share Posted October 13, 2020 Best to ask @tjw101 about that, maybe he can sneak your friend in on an early beta! Link to comment Share on other sites More sharing options...
tjw101 Posted October 14, 2020 Share Posted October 14, 2020 17 hours ago, Netduma Fraser said: Best to ask @tjw101 about that, maybe he can sneak your friend in on an early beta! I've been testing the fresh LH100 firmware myself over the weekend - and its a lot better than it was a few weeks ago from my perspective. Once we have a production build, we will look to roll it out earlier to specific users first, so I will reach out to get a list of serial numbers to activate. Link to comment Share on other sites More sharing options...
Hsimah Posted October 15, 2020 Share Posted October 15, 2020 On 10/14/2020 at 3:36 PM, tjw101 said: I've been testing the fresh LH100 firmware myself over the weekend - and its a lot better than it was a few weeks ago from my perspective. Once we have a production build, we will look to roll it out earlier to specific users first, so I will reach out to get a list of serial numbers to activate. I have a spare LH1000, happy to be put on to the list to test it out Link to comment Share on other sites More sharing options...
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