Choppa01 Posted October 13, 2020 Posted October 13, 2020 Hi fraser. Ive been having the same problem for a little while now..Can i get a an update for my R2 please if theres is one... Im always having to factory reset..
Administrators Netduma Fraser Posted October 13, 2020 Administrators Posted October 13, 2020 43 minutes ago, Dizzy Online said: Sorry for the delay, just seen the post. Thank you, should hopefully be done tomorrow, will let you know. 29 minutes ago, Choppa01 said: Hi fraser. Ive been having the same problem for a little while now..Can i get a an update for my R2 please if theres is one... Im always having to factory reset.. Sent you a PM.
Wayne1985 Posted October 13, 2020 Posted October 13, 2020 6 hours ago, Netduma Fraser said: Okay thanks, please reboot and then try again. Still no joy, getting the same message.
Administrators Netduma Fraser Posted October 14, 2020 Administrators Posted October 14, 2020 14 hours ago, Wayne1985 said: Still no joy, getting the same message. Okay thank you, I've let the dev know and will get back to you.
Administrators Netduma Fraser Posted October 14, 2020 Administrators Posted October 14, 2020 18 hours ago, Dizzy Online said: Sorry for the delay, just seen the post. The dev can't access you, don't know if your IP has changed again or not. Are you setup for an Open NAT?
Administrators Netduma Fraser Posted October 14, 2020 Administrators Posted October 14, 2020 16 hours ago, Wayne1985 said: Still no joy, getting the same message. Please try the upgrade again, if it doesn't work reboot and try again. If that still doesn't work we'll do the update for you.
Wayne1985 Posted October 14, 2020 Posted October 14, 2020 1 hour ago, Netduma Fraser said: Please try the upgrade again, if it doesn't work reboot and try again. If that still doesn't work we'll do the update for you. Yay, that worked this time the Rapps already seem more snappy. Thank you Fraser.
Administrators Netduma Fraser Posted October 14, 2020 Administrators Posted October 14, 2020 34 minutes ago, Wayne1985 said: Yay, that worked this time the Rapps already seem more snappy. Thank you Fraser. Fantastic, thanks for letting us know! Now just to get @Dizzy Online sorted!
Dizzy Online Posted October 14, 2020 Author Posted October 14, 2020 I am not sure how often my IP changes, I am with BT so know it isn't fixed. With regards to open NAT I am not sure, how would I check?
Administrators Netduma Fraser Posted October 14, 2020 Administrators Posted October 14, 2020 13 minutes ago, Dizzy Online said: I am not sure how often my IP changes, I am with BT so know it isn't fixed. With regards to open NAT I am not sure, how would I check? Are you using the BT hub? If so do you have the R2 WAN IP in the BT hub? If not you'll need to do that and then we should be able to access.
Dizzy Online Posted October 15, 2020 Author Posted October 15, 2020 I do use the BT hub yes. I'm not quite sure what you mean. Are you able to provide a basic tutorial to set this please?
Dizzy Online Posted October 15, 2020 Author Posted October 15, 2020 Good afternoon, has the been any luck accessing my router?
Administrators Netduma Fraser Posted October 16, 2020 Administrators Posted October 16, 2020 On 10/15/2020 at 1:12 AM, Dizzy Online said: I do use the BT hub yes. I'm not quite sure what you mean. Are you able to provide a basic tutorial to set this please? Do you have an Open NAT when gaming through the R2? If not then we can't access you, you need to take the WAN IP shown in the R2 System Information page, access the BT Hub and input it into the DMZ function. Let us know once that is done please.
Dizzy Online Posted October 16, 2020 Author Posted October 16, 2020 Thank you for your help. I have now found the setting in the BT HomeHub and added the router to it. Fingers crossed this means my router can now be accessed.
Administrators Netduma Fraser Posted October 16, 2020 Administrators Posted October 16, 2020 10 minutes ago, Dizzy Online said: Thank you for your help. I have now found the setting in the BT HomeHub and added the router to it. Fingers crossed this means my router can now be accessed. Great, thank you. I've let the dev know, hopefully they are able to do it before end of day, otherwise it may be Monday unfortunately.
Dizzy Online Posted October 19, 2020 Author Posted October 19, 2020 Thank you for your help once again, fingers crossed a dev can get access today.
Administrators Netduma Fraser Posted October 19, 2020 Administrators Posted October 19, 2020 1 hour ago, Dizzy Online said: Thank you for your help once again, fingers crossed a dev can get access today. Could you just post again? I think your IP has changed again.
Dizzy Online Posted October 19, 2020 Author Posted October 19, 2020 Sorry for the delay I have just seen your message.
Administrators Netduma Fraser Posted October 19, 2020 Administrators Posted October 19, 2020 Okay thanks, I'll get them to try again.
Administrators Netduma Fraser Posted October 19, 2020 Administrators Posted October 19, 2020 3 hours ago, Dizzy Online said: Sorry for the delay I have just seen your message. Please try the upgrade again, if that doesn't work then reboot and try the upgrade.
Administrators Netduma Fraser Posted October 19, 2020 Administrators Posted October 19, 2020 27 minutes ago, Adnin said: I would like to try it as well fraser.👍 PM'd, enjoy!
Dizzy Online Posted October 19, 2020 Author Posted October 19, 2020 Thank you Fraser, I have now run the update and all has worked. Is there any update on the official firmware release?
Administrators Netduma Fraser Posted October 20, 2020 Administrators Posted October 20, 2020 12 hours ago, Dizzy Online said: Thank you Fraser, I have now run the update and all has worked. Is there any update on the official firmware release? Brilliant, got there in the end! I'm not going to make any estimates in case it gets delayed.
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