Jump to content
Reminder, starting today you will no longer be able to login to the forum using your display name, to login you must now use your email address. ×

Geo filter


TODDzillaInLA

Recommended Posts

  • Replies 64
  • Created
  • Last Reply
  • 1 month later...
On 9/20/2020 at 11:01 PM, Netduma Fraser said:

Wow thanks a lot! It's more likely we need to do some Geo-Filter changes rather than an update but that will definitely help. Yes we are considering the best way to do that in future.

Hi, any progress on getting the GEO Filter changes so that EU gamers can use the NetDuma R1 router again for Destiny 2?  As it stands, the router is not compatible with Destiny 2 outside the US (I haven't used the router now since September).  I opted in for the NetDuma 3.0 update for the NetDuma R1 but no feedback from you guys yet.  Looking forward to hearing back from you soon.

Have a Merry and Healthy Christmas

Link to comment
Share on other sites

My geo filter works as expected, though after a short period of time the geofilter page seems to "time out", and then the rotating spinny circular whispy thing appears, a short while after that it says Error: This Rapp is not loaded yet, please try again in a minute. I retry and the message is repeated until the rotating spinny circular whispy thing remains ad infinitum. This happens far more quickly when I switch to another page/tab, and then return. Meanwhile all the other R apps work without issue. The problem goes away after a reboot, but not for long.

Firmware version is:R2 3.0.179. I have done the usual list of things when this sort of thing happens: Reset etc.

Any help would be greatly appreciated.

Link to comment
Share on other sites

  • Administrators
19 hours ago, Sproutcore said:

Hi, any progress on getting the GEO Filter changes so that EU gamers can use the NetDuma R1 router again for Destiny 2?  As it stands, the router is not compatible with Destiny 2 outside the US (I haven't used the router now since September).  I opted in for the NetDuma 3.0 update for the NetDuma R1 but no feedback from you guys yet.  Looking forward to hearing back from you soon.

Have a Merry and Healthy Christmas

I'm still working on the team to get a proper update on the state of this and see if there is anything we can do.

17 hours ago, Mrbchambers said:

My geo filter works as expected, though after a short period of time the geofilter page seems to "time out", and then the rotating spinny circular whispy thing appears, a short while after that it says Error: This Rapp is not loaded yet, please try again in a minute. I retry and the message is repeated until the rotating spinny circular whispy thing remains ad infinitum. This happens far more quickly when I switch to another page/tab, and then return. Meanwhile all the other R apps work without issue. The problem goes away after a reboot, but not for long.

Firmware version is:R2 3.0.179. I have done the usual list of things when this sort of thing happens: Reset etc.

Any help would be greatly appreciated.

Thanks for the feedback. Go to the System Information page and in the Rapp panel options change the number of retries from 3 to 5 and then reboot the router and see if that prevents it.

Link to comment
Share on other sites

2 hours ago, Netduma Fraser said:

I'm still working on the team to get a proper update on the state of this and see if there is anything we can do.

Thanks for the feedback. Go to the System Information page and in the Rapp panel options change the number of retries from 3 to 5 and then reboot the router and see if that prevents it.

Made the changes and still getting 'Beavered' when going to the tower and starting PvP.

Link to comment
Share on other sites

On 12/13/2020 at 4:57 PM, Netduma Fraser said:

I'm still working on the team to get a proper update on the state of this and see if there is anything we can do.

Thanks for the feedback. Go to the System Information page and in the Rapp panel options change the number of retries from 3 to 5 and then reboot the router and see if that prevents it.

Fraser: Thanks as always, will let you know how it goes.

Link to comment
Share on other sites

  • 5 weeks later...
On 12/15/2020 at 4:26 AM, Mrbchambers said:

Fraser: Thanks as always, will let you know how it goes.

Still getting the issue with the Rapp not loading, but its nowhere nearly as frequent, though it is still 3-4 times a week.

 

Link to comment
Share on other sites

  • Administrators
24 minutes ago, Mrbchambers said:

Still getting the issue with the Rapp not loading, but its nowhere nearly as frequent, though it is still 3-4 times a week.

Is there any patterns regarding when it seems to happen, high network usage, interface being on for a long time etc?

Link to comment
Share on other sites

15 hours ago, Netduma Fraser said:

Is there any patterns regarding when it seems to happen, high network usage, interface being on for a long time etc?

I have a dedicated internet for my gaming needs, so I know when usage is high, and I would say there is no network usage to Rapp failure to load correlation (I could have said there are no patterns there?).

I notice the Rapp fail to load message most around 19:00 GMT, as that is when I tend to want to use the geofilter, and see the message, but the problem could appear earlier. So can't say for definite if that is when it happens.  Though it must be about then, because I have the Geofilter page as a pinned tab (Safari/Imac), and never knock that machine off. Which leads nicely into you query about the interface.

Link to comment
Share on other sites

1 hour ago, Mrbchambers said:

I have a dedicated internet for my gaming needs, so I know when usage is high, and I would say there is no network usage to Rapp failure to load correlation (I could have said there are no patterns there?).

I notice the Rapp fail to load message most around 19:00 GMT, as that is when I tend to want to use the geofilter, and see the message, but the problem could appear earlier. So can't say for definite if that is when it happens.  Though it must be about then, because I have the Geofilter page as a pinned tab (Safari/Imac), and never knock that machine off. Which leads nicely into you query about the interface.

What's the network usage like around 19:00 GMT, are there any other devices on the R2 or is it literally just your console/PC?

Link to comment
Share on other sites

2 hours ago, Netduma Liam said:

What's the network usage like around 19:00 GMT, are there any other devices on the R2 or is it literally just your console/PC?

I have 2 things connected at one time my iMac, and either my PC or PS5 (Depending on which one I am gaming on).

Link to comment
Share on other sites

On 1/15/2021 at 4:53 PM, Netduma Fraser said:

Just to clarify, so you have the interface up basically all the time? If so can you close it when you're not using it and see if that fixes it please?

It sounds bad when you say it like that!

Yeah I will close it when its not needed, and let you know how it goes.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.


×
×
  • Create New...