Tac toby Posted August 24, 2019 Share Posted August 24, 2019 So I have a netduma router and for some reason one day the Wi-Fi stopped showing up and I cannot access the router to the IP need help urgently Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 24, 2019 Administrators Share Posted August 24, 2019 Are you on DumaOS or the original firmware? Connect via ethernet and open command prompt on your PC. Type ipconfig and then press enter. Whatever the gateway IP shows up as try to access using that IP in your browser. Link to comment Share on other sites More sharing options...
Tac toby Posted August 24, 2019 Author Share Posted August 24, 2019 I did, it is putting me on to my internet provider interface Link to comment Share on other sites More sharing options...
Tac toby Posted August 24, 2019 Author Share Posted August 24, 2019 I have my internet provider connected to my netduma and then the netduma connected to the laptop and it is showing my internet provider as my Lan connection and not showing netduma anywhere Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 24, 2019 Administrators Share Posted August 24, 2019 Hold the reset button in the back of the R1 down for 30 seconds and then let go, wait a few minutes and then try to access it again. Was anything changed in your setup, via the interface or physically just before the issue happened? Link to comment Share on other sites More sharing options...
Tac toby Posted August 24, 2019 Author Share Posted August 24, 2019 not that I know of Link to comment Share on other sites More sharing options...
Tac toby Posted August 24, 2019 Author Share Posted August 24, 2019 I did the whole reset for 30 seconds it didnt change anything Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 24, 2019 Administrators Share Posted August 24, 2019 So it just started completely randomly? Did you hear it beep after you let go of the button? On your PC could you set up a static IP for the device: IP - 192.168.88.2 Subnet - 255.255.255.0 Gateway - 192.168.88.1 and see if that will then allow you to connect to the router please? Link to comment Share on other sites More sharing options...
Tac toby Posted October 12, 2019 Author Share Posted October 12, 2019 sorry left the country just came back and the problem still is there...........now i cant even get a internet connection through the router Link to comment Share on other sites More sharing options...
Tac toby Posted October 12, 2019 Author Share Posted October 12, 2019 the device as in the PC right not the router? Link to comment Share on other sites More sharing options...
Netduma Alex Posted October 14, 2019 Share Posted October 14, 2019 On 10/12/2019 at 2:30 PM, Tac toby said: the device as in the PC right not the router? Yes that's right. Link to comment Share on other sites More sharing options...
Tac toby Posted October 14, 2019 Author Share Posted October 14, 2019 I did it and nothing happened Link to comment Share on other sites More sharing options...
Netduma Alex Posted October 15, 2019 Share Posted October 15, 2019 Right... Could you email [email protected] please, and put in a link to this thread? Thanks. Link to comment Share on other sites More sharing options...
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