DAKOTADOCKALL Posted June 25, 2019 Share Posted June 25, 2019 Okay to start off for about id say maybe 3 weeks to a month now. That sometimes web pages just wont load and say the server cant be found the normal thing it says when you lose connection. So to get to the point im over here wondering if my r1 is starting to get worn out or something iv had it since around mid 2017 i think. The only way to fix the problem im having is to get lucky and load the DUMAOS page and reset the router or I have to pull the plus and plug it back in. Any info is appreciated. Firmware version R1 2.1.3.29 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 25, 2019 Administrators Share Posted June 25, 2019 Does this occur on every device? Do you notice a difference using WiFi or ethernet? What DNS are you using? Have you tried changing to a different DNS? If not I would try that and see if it resolves your issue. Link to comment Share on other sites More sharing options...
DAKOTADOCKALL Posted June 25, 2019 Author Share Posted June 25, 2019 Sorry for a late reply Yea it seems to be the same on ethernet and Wifi i changed the DNS to 8.8.8.8 and 8.8.4.4 and it seem the same 1.1.1.1 and 1.0.0.1 and those are the best ones i could find Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 25, 2019 Administrators Share Posted June 25, 2019 Do you have your QoS too restrictive by any chance so that it could be preventing normal internet access? Link to comment Share on other sites More sharing options...
DAKOTADOCKALL Posted June 25, 2019 Author Share Posted June 25, 2019 where do i find that out at i dont see that as a option on there anywhere. Do you by any chance mean the always or when high traffic is detected? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 25, 2019 Administrators Share Posted June 25, 2019 So on the QoS page have you got Anti-BB severely restricted such as on 10% or do you have share excess disabled with devices allocated close to zero? Link to comment Share on other sites More sharing options...
DAKOTADOCKALL Posted June 26, 2019 Author Share Posted June 26, 2019 I have my sliders at 100% and share access on and they are all default I might do a factory restart and if that fixes anything. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 26, 2019 Administrators Share Posted June 26, 2019 You could have the opposite problem in that QoS isn't running at all, so if you're experiencing local congestion then QoS won't be able to stop it and could therefore impact you accessing websites. Put it down to 70/70 on Always and see if you still get the same issue. Link to comment Share on other sites More sharing options...
DAKOTADOCKALL Posted June 27, 2019 Author Share Posted June 27, 2019 Okay think think i found the problem yesterday we had a huge storm come through with high winds and i went and saw that the cables outside where really messed up so i called and had them fixed and so far everythings be good so far. Link to comment Share on other sites More sharing options...
Administrators Netduma Alex Posted June 27, 2019 Administrators Share Posted June 27, 2019 Ah yes, that's what i'd call an "external factor" Link to comment Share on other sites More sharing options...
DAKOTADOCKALL Posted July 24, 2019 Author Share Posted July 24, 2019 Okay its me almost a month and the r1 is back to losing connection and no web pages no anything that using internet wired or wifi. It only starts working again when i have to pull the power cord and let it restart. Any Ideas of whats going on I have everything at factory default besides portforwarding and having geo filter the way i like it. Link to comment Share on other sites More sharing options...
Administrators Netduma Alex Posted July 24, 2019 Administrators Share Posted July 24, 2019 What hardware do you have upstream from your router? Just a modem or another router? Link to comment Share on other sites More sharing options...
DAKOTADOCKALL Posted July 24, 2019 Author Share Posted July 24, 2019 I just have my modem then the r1 plugged into it then my PC and PS4 Pro plugged into the r1 and iphone connected to wifi. Link to comment Share on other sites More sharing options...
PharmDawgg Posted July 24, 2019 Share Posted July 24, 2019 40 minutes ago, DAKOTADOCKALL said: I just have my modem then the r1 plugged into it then my PC and PS4 Pro plugged into the r1 and iphone connected to wifi. Can you tell us the brand and model of the modem? It may help Alex with his troubleshooting. Thanks. Link to comment Share on other sites More sharing options...
DAKOTADOCKALL Posted July 24, 2019 Author Share Posted July 24, 2019 Its the tp link 7610, iv had the modem for maybe almost two years if that helps any Link to comment Share on other sites More sharing options...
Administrators Netduma Alex Posted July 24, 2019 Administrators Share Posted July 24, 2019 Okay so I don't think that modem will be causing any problems, so i'll rule that out. When the internet goes down, do you lose WiFi connection on your phone? Can you access the router's interface at this point, from either your phone or PlayStation? Also what IP address does the PlayStation say it has at this point? I'm trying to figure out if the router's alive at this point and just can't connect you, or if it just shuts down. Link to comment Share on other sites More sharing options...
DAKOTADOCKALL Posted July 24, 2019 Author Share Posted July 24, 2019 Yea I lose connection on everything PC,Phone,PS4. And I cant get DumaOS interface to load when it happens. The ip on the ps4 is 192.168.88.31 I have that set in the DHCP to portforward. Link to comment Share on other sites More sharing options...
DAKOTADOCKALL Posted July 24, 2019 Author Share Posted July 24, 2019 It just came to mind maybe it might be lease time maybe not sure what my ISP has that at but on the R1 its 12 hours Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 24, 2019 Administrators Share Posted July 24, 2019 Try giving all your devices static IPs/increasing the lease time to a week and see if that makes any difference. Link to comment Share on other sites More sharing options...
DAKOTADOCKALL Posted July 24, 2019 Author Share Posted July 24, 2019 Alright thanks ill do that ill be back within a week. Link to comment Share on other sites More sharing options...
DAKOTADOCKALL Posted July 31, 2019 Author Share Posted July 31, 2019 Alright its be about a week or so and everythings things been awesome no connecting going out nothing im thing making the lease a week did the trick thanks Fraser and everyone that helped :D. Link to comment Share on other sites More sharing options...
Administrators Netduma Alex Posted July 31, 2019 Administrators Share Posted July 31, 2019 Nice! Link to comment Share on other sites More sharing options...
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