BIG__DOG Posted March 21, 2019 Share Posted March 21, 2019 I have noticed a possible error with on the Xr500. I did a dns leak test whilst connected to my vpn provider and noticed a leak. I went and changed dns servers and my connection went dead, not even a reboot would restore the link. I had to start the "setup wizard" in order for the link to be established. I did not have to go through the setup completely just until i put in my pppoe credentials. It is a long time since I did a dns leak test so not too sure if it is the current firmware. I would need other members to try and change dns who have pppoe to know for sure. Link to comment Share on other sites More sharing options...
Danny80916 Posted March 21, 2019 Share Posted March 21, 2019 I don't have pppoe but I have never had a problem with changing dns I own the xr700 and xr500 BIG__DOG 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 21, 2019 Administrators Share Posted March 21, 2019 Were other devices affected by this as well? Did you by any chance have the VPN setup to block the internet if disconnected? If so then changing the DNS will have momentarily disabled the internet and would have made the VPN block the internet but for some reason didn't come back up, I suspect a reconnection to the VPN itself may have had to be done to restore the internet properly. Link to comment Share on other sites More sharing options...
BIG__DOG Posted March 21, 2019 Author Share Posted March 21, 2019 14 minutes ago, Netduma Fraser said: Were other devices affected by this as well? Did you by any chance have the VPN setup to block the internet if disconnected? If so then changing the DNS will have momentarily disabled the internet and would have made the VPN block the internet but for some reason didn't come back up, I suspect a reconnection to the VPN itself may have had to be done to restore the internet properly. Hi, no i did not have that enabled. I did a reset and then tried again to input the dns without vpn configured and it still happens, Link to comment Share on other sites More sharing options...
BIG__DOG Posted March 21, 2019 Author Share Posted March 21, 2019 OK, I have found the issue. For some strange reason the router is not saving my password for my pppoe login but saves my username. I overlooked this as it always has saved it in the past and had not noticed that it does not do it now. Once password was re-entered the router came back to life. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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